TDI
Director of Client Management (Intelligence)
TDI - Washington, District of Columbia, us, 20022
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Director of Client Management (Intelligence) Join to apply for the
Director of Client Management (Intelligence)
role at
TDI
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully. Director of Client Management (Intelligence) 3 days ago Be among the first 25 applicants Join to apply for the
Director of Client Management (Intelligence)
role at
TDI Get AI-powered advice on this job and more exclusive features. TDI, founded in 1999, is a strategic advisory and risk intelligence firm dedicated to helping multinational organizations navigate commercial, regulatory, and reputational risks. The Director of Client Management, DD&I is a leadership opportunity for an experienced professional to manage, guide, and mentor the team of client managers for our Due Diligence & Investigations (DD&I) business. This role will oversee the DD&I Client Management team; be responsible for managing the client portfolio; and ensure a consistent and high-quality experience for each DD&I. The ideal candidate will embody a “player-coach” approach in their oversight of the Client Management team—both personally conducting and providing guidance to client managers on the following tasks: conducting client pitches and briefs; overseeing pricing and proposal generation; actively supporting business development for the DD&I unit; cross-, up-, and reselling to clients; providing guidance to clients on our services and findings; and ensuring our services meet client expectations. Responsibilities include ensuring all client relationships are led in the “TDI way” and according to TDI’s culture and values; developing and maintaining strong client relationships; serving as the primary interface between the client and the firm; preparing reports/assessments of client relationships; ensuring all work products meet client-specific expectations and TDI internal quality standards; mentoring, coaching, and training the Client Management team; supporting Partners / Revenue Generation team on DD&I offerings; liaising with marketing; setting prices, scope, and turnaround times for DD&I reports; evolving assessment of value add and market focus; systemizing project intake and delivery processes; and driving revenue growth through re-selling, upselling, and cross-selling. The role requires a Bachelor’s or Master’s degree in relevant fields, 10-15 years of relevant experience including 5 years in client-facing roles and 2 years managing a team, professional fluency in English, experience in management consulting, risk advisory, or due diligence, strong interpersonal and leadership skills, expertise in relevant industries, proficiency with CRM platforms, and excellent time management and problem-solving skills. The position is based in Washington, DC, requires in-person work, and offers a salary range of $130,000 – $175,000 annually. Applicants must be authorized to work in the U.S. without visa sponsorship. Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionBusiness Development and Sales IndustriesBusiness Consulting and Services Referrals increase your chances of interviewing at TDI by 2x Sign in to set job alerts for “Director Client Management” roles. Washington DC-Baltimore Area $204,000.00-$235,000.00 1 week ago Tysons Corner, VA $80,000.00-$95,000.00 1 week ago Washington, DC $75,000.00-$96,000.00 1 hour ago Bethesda, MD $110,000.00-$130,000.00 3 weeks ago Maryland, United States $125,000.00-$250,000.00 5 days ago Washington, DC $80,531.73-$93,000.00 2 weeks ago Washington, DC $170,000.00-$225,000.00 2 weeks ago Washington, DC $175,000.00-$250,000.00 1 week ago Washington DC-Baltimore Area $150,000.00-$180,000.00 2 weeks ago Tysons Corner, VA $80,000.00-$95,000.00 1 month ago Washington, DC $110,000.00-$140,000.00 1 month ago Director, Upscale Brands Food & Beverage Operations Maryland, United States $113,000.00-$182,850.00 5 days ago Director of Operations - Home HealthcareDirector of Business Development (East Coast) Washington, DC $150,000.00-$300,000.00 3 weeks ago North Bethesda, MD $120,000.00-$150,000.00 2 days ago Washington, DC $126,000.00-$157,500.00 6 days ago Washington, DC $175,000.00-$200,000.00 1 month ago Digital Director (On Site - Washington, DC) Washington DC-Baltimore Area $82,500.00-$98,000.00 2 days ago Columbia, MD $120,000.00-$150,000.00 3 weeks ago Sterling, VA $140,000.00-$145,000.00 2 weeks ago Maryland, United States $165,000.00-$190,000.00 5 months ago Director, Political Business Development & Data Partnerships Washington, DC $140,000.00-$160,000.00 2 weeks ago McLean, VA $113,100.00-$174,000.00 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Director of Client Management (Intelligence)
role at
TDI
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully. Director of Client Management (Intelligence) 3 days ago Be among the first 25 applicants Join to apply for the
Director of Client Management (Intelligence)
role at
TDI Get AI-powered advice on this job and more exclusive features. TDI, founded in 1999, is a strategic advisory and risk intelligence firm dedicated to helping multinational organizations navigate commercial, regulatory, and reputational risks. The Director of Client Management, DD&I is a leadership opportunity for an experienced professional to manage, guide, and mentor the team of client managers for our Due Diligence & Investigations (DD&I) business. This role will oversee the DD&I Client Management team; be responsible for managing the client portfolio; and ensure a consistent and high-quality experience for each DD&I. The ideal candidate will embody a “player-coach” approach in their oversight of the Client Management team—both personally conducting and providing guidance to client managers on the following tasks: conducting client pitches and briefs; overseeing pricing and proposal generation; actively supporting business development for the DD&I unit; cross-, up-, and reselling to clients; providing guidance to clients on our services and findings; and ensuring our services meet client expectations. Responsibilities include ensuring all client relationships are led in the “TDI way” and according to TDI’s culture and values; developing and maintaining strong client relationships; serving as the primary interface between the client and the firm; preparing reports/assessments of client relationships; ensuring all work products meet client-specific expectations and TDI internal quality standards; mentoring, coaching, and training the Client Management team; supporting Partners / Revenue Generation team on DD&I offerings; liaising with marketing; setting prices, scope, and turnaround times for DD&I reports; evolving assessment of value add and market focus; systemizing project intake and delivery processes; and driving revenue growth through re-selling, upselling, and cross-selling. The role requires a Bachelor’s or Master’s degree in relevant fields, 10-15 years of relevant experience including 5 years in client-facing roles and 2 years managing a team, professional fluency in English, experience in management consulting, risk advisory, or due diligence, strong interpersonal and leadership skills, expertise in relevant industries, proficiency with CRM platforms, and excellent time management and problem-solving skills. The position is based in Washington, DC, requires in-person work, and offers a salary range of $130,000 – $175,000 annually. Applicants must be authorized to work in the U.S. without visa sponsorship. Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionBusiness Development and Sales IndustriesBusiness Consulting and Services Referrals increase your chances of interviewing at TDI by 2x Sign in to set job alerts for “Director Client Management” roles. Washington DC-Baltimore Area $204,000.00-$235,000.00 1 week ago Tysons Corner, VA $80,000.00-$95,000.00 1 week ago Washington, DC $75,000.00-$96,000.00 1 hour ago Bethesda, MD $110,000.00-$130,000.00 3 weeks ago Maryland, United States $125,000.00-$250,000.00 5 days ago Washington, DC $80,531.73-$93,000.00 2 weeks ago Washington, DC $170,000.00-$225,000.00 2 weeks ago Washington, DC $175,000.00-$250,000.00 1 week ago Washington DC-Baltimore Area $150,000.00-$180,000.00 2 weeks ago Tysons Corner, VA $80,000.00-$95,000.00 1 month ago Washington, DC $110,000.00-$140,000.00 1 month ago Director, Upscale Brands Food & Beverage Operations Maryland, United States $113,000.00-$182,850.00 5 days ago Director of Operations - Home HealthcareDirector of Business Development (East Coast) Washington, DC $150,000.00-$300,000.00 3 weeks ago North Bethesda, MD $120,000.00-$150,000.00 2 days ago Washington, DC $126,000.00-$157,500.00 6 days ago Washington, DC $175,000.00-$200,000.00 1 month ago Digital Director (On Site - Washington, DC) Washington DC-Baltimore Area $82,500.00-$98,000.00 2 days ago Columbia, MD $120,000.00-$150,000.00 3 weeks ago Sterling, VA $140,000.00-$145,000.00 2 weeks ago Maryland, United States $165,000.00-$190,000.00 5 months ago Director, Political Business Development & Data Partnerships Washington, DC $140,000.00-$160,000.00 2 weeks ago McLean, VA $113,100.00-$174,000.00 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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