Global Technical Talent
Senior Product Specialist
Global Technical Talent - Fairfield, California, United States, 94533
Work at Global Technical Talent
Overview
- View job
Overview
Primary Job Title:
Senior Product Specialist (IT Network / Telecom Product Specialist (Senior)) Location:
Fairfield, CA (100% Remote - Open to local and non-local) Date Posted:
7/30/25 Employment Type:
Contract (3+ Months) Salary Range:
$80 - 85/hr
Job Description:
We're looking for a hands-on Alarm Integration Technician with a basic understanding of IP networking and telecom equipment. You'll help ensure SNMP traps and alarms are properly configured and reporting into Spectrum, working closely with both the Transport and Spectrum teams.
Responsibilities:
The Senior Product Specialist will be responsible for the following. The list is not all-inclusive, and additional tasks may be assigned:
Key Responsibilities: Device Research & Validation Identify and validate network equipment using internal tools (e.g., Telenium). Confirm if devices support SNMP traps and locate MIBs (Management Information Bases). Conduct web searches and consult documentation to gather necessary equipment specifications.
Alarm & SNMP Trap Configuration Review and rationalize alarms (type, severity, response). Change SNMP trap settings in lab environments and ensure correct name, location, and trap destination settings. Validate alarm reporting to Spectrum and ensure it is non-service-affecting.
Testing & Troubleshooting Perform basic IP networking tests (ping, telnet, traceroute). Use test sets to confirm trap configurations and alarm propagation. Troubleshoot DNS issues using Infoblox or related DNS systems. Update node names and locations on production equipment as needed.
Cross-Team Collaboration Coordinate with the Transport and Spectrum Teams to ensure successful alarm integration. Provide required MIBs to the Spectrum Team and assist in validation. Escalate issues and create work orders (WO) or incident tickets (INC) as required.
Top Things:
SNMP Network / Telecom monitoring experience Hands-on admin of network devices Qualifications:
Required Skills / Experience:
Proficient in the installation and configuration of Broadcom (CA) DX NetOps solutions: Spectrum, PM, NFA Proficient in supporting Broadcom (CA) DX NetOps solutions for network system monitoring (routers, switches, firewalls, load balancers, wireless) Proficient in integrating Broadcom NetOps (DX NetOps, Spectrum, NFA, PM) with Broadcom solutions: Infrastructure Manager (UIM), AIOps (Operational Intelligence Dashboard) Proficient in integrating Broadcom NetOps solutions with third-party Remedy Service Desk Proficient in planning for the installation of hardware, software, sizing, etc. Familiarity with Remedy - creating, working incident, change, and work order tickets Certificate management Familiarity with supporting monitoring tools for network solutions Familiarity with networking protocols (e.g., SNMP, MPLS) Work closely with Windows, UNIX, Network, Application teams, and Broadcom Support BA/BS in Computer Science, IT Networking, Security, or related technical degree Desired Skills / Experience:
10+ years' experience in supporting Network Fault Management tools in large enterprises 10+ years' experience in supporting Network Performance Management tools in large enterprises 5 years' experience supporting Broadcom (CA) NetOps (DX NetOps, Spectrum, NFA, PM) Experience creating/maintaining integration between Broadcom AIOps solutions (e.g., DX NetOps to Operational Intelligence Dashboard) Managing product licenses Reviewing and installing new patches for applications Knowledge of Python, PERL, Groovy, or other monitoring-related programming languages Equipment Required:
Personal laptop (Client provides only Citrix/VDI access) Benefits:
Medical, Vision, and Dental Insurance Plans 401k Retirement Fund
About the Company:
Leading natural gas and electric energy company serving millions of customers across the United States. Offers reliable energy delivery and a positive work environment. Join our team and make a difference in your community.
About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
25-24099: #LI-GTT #gttjobs #LI-Remote
Senior Product Specialist (IT Network / Telecom Product Specialist (Senior)) Location:
Fairfield, CA (100% Remote - Open to local and non-local) Date Posted:
7/30/25 Employment Type:
Contract (3+ Months) Salary Range:
$80 - 85/hr
Job Description:
We're looking for a hands-on Alarm Integration Technician with a basic understanding of IP networking and telecom equipment. You'll help ensure SNMP traps and alarms are properly configured and reporting into Spectrum, working closely with both the Transport and Spectrum teams.
Responsibilities:
The Senior Product Specialist will be responsible for the following. The list is not all-inclusive, and additional tasks may be assigned:
Key Responsibilities: Device Research & Validation Identify and validate network equipment using internal tools (e.g., Telenium). Confirm if devices support SNMP traps and locate MIBs (Management Information Bases). Conduct web searches and consult documentation to gather necessary equipment specifications.
Alarm & SNMP Trap Configuration Review and rationalize alarms (type, severity, response). Change SNMP trap settings in lab environments and ensure correct name, location, and trap destination settings. Validate alarm reporting to Spectrum and ensure it is non-service-affecting.
Testing & Troubleshooting Perform basic IP networking tests (ping, telnet, traceroute). Use test sets to confirm trap configurations and alarm propagation. Troubleshoot DNS issues using Infoblox or related DNS systems. Update node names and locations on production equipment as needed.
Cross-Team Collaboration Coordinate with the Transport and Spectrum Teams to ensure successful alarm integration. Provide required MIBs to the Spectrum Team and assist in validation. Escalate issues and create work orders (WO) or incident tickets (INC) as required.
Top Things:
SNMP Network / Telecom monitoring experience Hands-on admin of network devices Qualifications:
Required Skills / Experience:
Proficient in the installation and configuration of Broadcom (CA) DX NetOps solutions: Spectrum, PM, NFA Proficient in supporting Broadcom (CA) DX NetOps solutions for network system monitoring (routers, switches, firewalls, load balancers, wireless) Proficient in integrating Broadcom NetOps (DX NetOps, Spectrum, NFA, PM) with Broadcom solutions: Infrastructure Manager (UIM), AIOps (Operational Intelligence Dashboard) Proficient in integrating Broadcom NetOps solutions with third-party Remedy Service Desk Proficient in planning for the installation of hardware, software, sizing, etc. Familiarity with Remedy - creating, working incident, change, and work order tickets Certificate management Familiarity with supporting monitoring tools for network solutions Familiarity with networking protocols (e.g., SNMP, MPLS) Work closely with Windows, UNIX, Network, Application teams, and Broadcom Support BA/BS in Computer Science, IT Networking, Security, or related technical degree Desired Skills / Experience:
10+ years' experience in supporting Network Fault Management tools in large enterprises 10+ years' experience in supporting Network Performance Management tools in large enterprises 5 years' experience supporting Broadcom (CA) NetOps (DX NetOps, Spectrum, NFA, PM) Experience creating/maintaining integration between Broadcom AIOps solutions (e.g., DX NetOps to Operational Intelligence Dashboard) Managing product licenses Reviewing and installing new patches for applications Knowledge of Python, PERL, Groovy, or other monitoring-related programming languages Equipment Required:
Personal laptop (Client provides only Citrix/VDI access) Benefits:
Medical, Vision, and Dental Insurance Plans 401k Retirement Fund
About the Company:
Leading natural gas and electric energy company serving millions of customers across the United States. Offers reliable energy delivery and a positive work environment. Join our team and make a difference in your community.
About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
25-24099: #LI-GTT #gttjobs #LI-Remote