Citizens Financial Group
Commercial Operations Recon Analyst
Citizens Financial Group - Johnston, Rhode Island, United States, 02919
Work at Citizens Financial Group
Overview
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Overview
Comm Ops Recon Specialist
In this role, you'll experience new things, create new opportunities, think beyond your role, and make an impact. As a Comm Ops Recon Specialist, you will provide accounting control oversight over custodial accounts at Citizens. You will ensure financial integrity and prepare all custodial account reconciliations in a timely manner, ensuring they are consistent with corporate policies and regulations. Additionally, you will coordinate the onboarding of new custodial recons, partnering with Sales, Product and clients to ensure requirements are confirmed and met. In this role, you're made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself! Primary Responsibilities Include Oversight of daily/monthly account reconciliations related to Citizens FBO clients Collaborate across multiple payments teams to identify payment discrepancies. Work directly with clients to resolve payment discrepancies Escalate reconciliation issues timely Ensure that all account reconciliations are prepared in a timely manner and are consistent with bank polices and regulations. Collaborate with Product, Sales and Operations to onboard new clients. Identify and drive process improvements as the service is expanded to new clients. Qualifications, Education, Certifications and/or Other Professional Credentials Bachelor's degree in accounting or finance preferred Strong knowledge of reconciliation processes Demonstrated ability to interpret, analyze and leverage data to drive decision-making Strong customer service skills Strong working knowledge of treasury solutions services, especially payments Proven ability to manage multiple concurrent deadlines in a fast-paced environment Intermediate to advanced skills in Microsoft Office (Excel, Access & PowerPoint) Strong quantitative, analytical, interpersonal and organizational skills Hours & Work Schedule Hours per Week: 40 Work Schedule: 8am-5pm Hybrid: 3 days in office; 2 remote
In this role, you'll experience new things, create new opportunities, think beyond your role, and make an impact. As a Comm Ops Recon Specialist, you will provide accounting control oversight over custodial accounts at Citizens. You will ensure financial integrity and prepare all custodial account reconciliations in a timely manner, ensuring they are consistent with corporate policies and regulations. Additionally, you will coordinate the onboarding of new custodial recons, partnering with Sales, Product and clients to ensure requirements are confirmed and met. In this role, you're made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself! Primary Responsibilities Include Oversight of daily/monthly account reconciliations related to Citizens FBO clients Collaborate across multiple payments teams to identify payment discrepancies. Work directly with clients to resolve payment discrepancies Escalate reconciliation issues timely Ensure that all account reconciliations are prepared in a timely manner and are consistent with bank polices and regulations. Collaborate with Product, Sales and Operations to onboard new clients. Identify and drive process improvements as the service is expanded to new clients. Qualifications, Education, Certifications and/or Other Professional Credentials Bachelor's degree in accounting or finance preferred Strong knowledge of reconciliation processes Demonstrated ability to interpret, analyze and leverage data to drive decision-making Strong customer service skills Strong working knowledge of treasury solutions services, especially payments Proven ability to manage multiple concurrent deadlines in a fast-paced environment Intermediate to advanced skills in Microsoft Office (Excel, Access & PowerPoint) Strong quantitative, analytical, interpersonal and organizational skills Hours & Work Schedule Hours per Week: 40 Work Schedule: 8am-5pm Hybrid: 3 days in office; 2 remote