Hitachi Energy
Director - IT Service Delivery North America
Hitachi Energy - Houston, Texas, United States, 77246
Work at Hitachi Energy
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Overview
Director - IT Service Delivery North America
Join to apply for the
Director - IT Service Delivery North America
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Hitachi Energy Director - IT Service Delivery North America
Join to apply for the
Director - IT Service Delivery North America
role at
Hitachi Energy Are you looking for that next step senior leadership role of being a North America IT leader with end-to-end delivery responsibility in a global multibillion dollar enterprise company? Are you looking for an opportunity to live in Raleigh, North Carolina?
Are you inspired and looking for an enterprise company that is investing and committed to our digital transformation journey and executing this in IT right now with big plans to transform our organization over the next 5 years?
Hitachi Energy Transformers- Business Solutions IT Organization is seeking a North America HUB IT Service Delivery Manager. The role will be based in our North America HQ in Raleigh, NC. The role is responsible for multiple factories and offices in USA, Canada, and Mexico for end-to-end IT service delivery.
This role is accountable for overall North America IT contribution and value-add to the business, translating business goals into IT landscape and ensuring effective implementation in partnership with Functional/North America organization. You support development and ensure communication and compliance of IT strategies/activities to maximize efficiency for North America/Factory IT and Business processes for technology tools.
Job Role Overview
As Director - IT Service Delivery North America you are responsible for developing, implementing and executing the IT delivery capability within hub area of responsibility to either plan, build, run or support IT solutions for a region with multiple function site offices and/or factories.
You are providing the interface to the business, consulting with the North America Business Unit leads, IT stakeholders and application owners within the business on IT-related topics. This position is a stakeholder facing role and requires management of expectations within the business.
You lead a multi-national team of managers and/or IT Specialists, providing appropriate and efficient IT Solutions/IT Services to a defined geographic area/ Region, possibly manage hosted IT resources and support global IT projects in respect of regional implementation. Act as an IT Business Partner for the related geographical management or for the appropriate regional management .
Your Responsibilities
Lead a multi-national team of managers providing appropriate and efficient IT Solutions/IT Services to a defined geographic area/ Region and support global IT projects in respect of North America Implement the global standard IT operating model, oversee Service and Project Delivery, and ensure that the business voice is an integral part of the PG IT operating model Accountable for development and management of an organizational entity for delivering IT services, solutions, and activities in North America Accountable for end-to-end IT service delivery including onsite services, IT/OT Cybersecurity, business applications, infrastructure service delivery, day to day operational management at the sites, and overall digital transformation of factories. Aggregate demands for new and improved IT Infrastructure services required by the business and ensure overall business satisfaction with existing Infrastructure services Collaborates with the Business Unit IT Management, IT stakeholder and 3rd Party IS Suppliers and across Hubs Is accountable for the assigned Country scope towards Hitachi Energy Business and functions that delivery of business processes/projects supporting IS systems/projects is aligned to Business and functions needs, resulting in improved efficiency, effectiveness, quality and/or operational functionality .
Your Experience
Bachelor’s Degree (preferably Engineering or Computer Science) or 10+ Years senior manager experience in IT delivery management role across regional geographies. Role requires employee to be USA Citizen or USA Permanent Resident. 5+ years experience in IT delivery management role across regional geographies 5+ years experience in manufacturing operations methods, process, and change management. 5+ years experience in project management of complex global projects including IT system integration
Tools
MS Office Products -Excel, Word, Sharepoint, Teams, Outlook SNOW Service Now Enterprise IT Management Platform. Business IT Internal Applications and tools SAP S4Hana Information/Data & Analytics/Business Intelligence
Methodologies
ITIL 4 Preferred L6S Lean 6 Sigma Certified Project Management
Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.
With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.
Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.
Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic. For more information regarding your EEO rights as an applicant, please visit the following website. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to: [email protected]. Resumes and applications will not be accepted in this manner. Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
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Join to apply for the
Director - IT Service Delivery North America
role at
Hitachi Energy Director - IT Service Delivery North America
Join to apply for the
Director - IT Service Delivery North America
role at
Hitachi Energy Are you looking for that next step senior leadership role of being a North America IT leader with end-to-end delivery responsibility in a global multibillion dollar enterprise company? Are you looking for an opportunity to live in Raleigh, North Carolina?
Are you inspired and looking for an enterprise company that is investing and committed to our digital transformation journey and executing this in IT right now with big plans to transform our organization over the next 5 years?
Hitachi Energy Transformers- Business Solutions IT Organization is seeking a North America HUB IT Service Delivery Manager. The role will be based in our North America HQ in Raleigh, NC. The role is responsible for multiple factories and offices in USA, Canada, and Mexico for end-to-end IT service delivery.
This role is accountable for overall North America IT contribution and value-add to the business, translating business goals into IT landscape and ensuring effective implementation in partnership with Functional/North America organization. You support development and ensure communication and compliance of IT strategies/activities to maximize efficiency for North America/Factory IT and Business processes for technology tools.
Job Role Overview
As Director - IT Service Delivery North America you are responsible for developing, implementing and executing the IT delivery capability within hub area of responsibility to either plan, build, run or support IT solutions for a region with multiple function site offices and/or factories.
You are providing the interface to the business, consulting with the North America Business Unit leads, IT stakeholders and application owners within the business on IT-related topics. This position is a stakeholder facing role and requires management of expectations within the business.
You lead a multi-national team of managers and/or IT Specialists, providing appropriate and efficient IT Solutions/IT Services to a defined geographic area/ Region, possibly manage hosted IT resources and support global IT projects in respect of regional implementation. Act as an IT Business Partner for the related geographical management or for the appropriate regional management .
Your Responsibilities
Lead a multi-national team of managers providing appropriate and efficient IT Solutions/IT Services to a defined geographic area/ Region and support global IT projects in respect of North America Implement the global standard IT operating model, oversee Service and Project Delivery, and ensure that the business voice is an integral part of the PG IT operating model Accountable for development and management of an organizational entity for delivering IT services, solutions, and activities in North America Accountable for end-to-end IT service delivery including onsite services, IT/OT Cybersecurity, business applications, infrastructure service delivery, day to day operational management at the sites, and overall digital transformation of factories. Aggregate demands for new and improved IT Infrastructure services required by the business and ensure overall business satisfaction with existing Infrastructure services Collaborates with the Business Unit IT Management, IT stakeholder and 3rd Party IS Suppliers and across Hubs Is accountable for the assigned Country scope towards Hitachi Energy Business and functions that delivery of business processes/projects supporting IS systems/projects is aligned to Business and functions needs, resulting in improved efficiency, effectiveness, quality and/or operational functionality .
Your Experience
Bachelor’s Degree (preferably Engineering or Computer Science) or 10+ Years senior manager experience in IT delivery management role across regional geographies. Role requires employee to be USA Citizen or USA Permanent Resident. 5+ years experience in IT delivery management role across regional geographies 5+ years experience in manufacturing operations methods, process, and change management. 5+ years experience in project management of complex global projects including IT system integration
Tools
MS Office Products -Excel, Word, Sharepoint, Teams, Outlook SNOW Service Now Enterprise IT Management Platform. Business IT Internal Applications and tools SAP S4Hana Information/Data & Analytics/Business Intelligence
Methodologies
ITIL 4 Preferred L6S Lean 6 Sigma Certified Project Management
Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.
With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.
Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.
Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic. For more information regarding your EEO rights as an applicant, please visit the following website. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to: [email protected]. Resumes and applications will not be accepted in this manner. Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Information Technology Industries Appliances, Electrical, and Electronics Manufacturing and IT Services and IT Consulting Referrals increase your chances of interviewing at Hitachi Energy by 2x Get notified about new Director Information Technology Services jobs in
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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr