Marmon Holdings, Inc.
Director of Sales and Customer Service
Marmon Holdings, Inc. - Westlake, Ohio, United States, 44145
Work at Marmon Holdings, Inc.
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Overview
Director of Sales and Customer Service page is loadedDirector of Sales and Customer ServiceApply locations Westlake, OH time type Full time posted on Posted 8 Days Ago job requisition id JR0000035837 Western/Scott Fetzer Company
Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway— you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best. Who We Are Western Enterprises is the go-to source for businesses seeking reliable and efficient solutions for the control, storage, and transmission of high-pressure gases used in medical and industrial applications. Whether you need gas regulators, flow meters, or other compressed gas products, Western Enterprises has the expertise and experience to meet a variety of needs. What You’ll Do As the Director of Sales and Customer Service, you will plan and manage all sales activities and customer experiences related to the sale of industrial and medical gas delivery devices and related consumables. Your goal will be to increase sales while maximizing competitiveness and profitability. You will contribute to the development and implementation of strategic business planning and manage, train, and develop a team of industry-leading sales and customer service associates. What You'll Need Experience in industrial and medical gas sales, distribution, and related equipment and consumables. Progressive experience in wholesale/distribution sales as well as OEM direct. A bachelor’s degree and a minimum of 10 years of outside sales and 5 years of sales management experience in a technical B2B environment. Knowledge of budgeting, forecasting, and product planning. Skilled negotiator of long-term supply agreements with complex customer requirements. Highly organized with strong strategic thinking and project management abilities. Excellent communication skills, both written and verbal. Self-starter with a drive for excellence and continuous improvement. Ability to lead cross-functional initiatives and influence without authority. Proficient in CRM platforms, Microsoft Office Suite, and familiarity with D365 and legacy ERP systems. What You'll Gain The opportunity to develop and maintain close relations with key customers and build relations with potential new customers through regular interaction, including frequent travel. The chance to use internal and external resources to analyze and assess market potential and create strategic plans to maximize growth. The ability to conduct market analysis and lead Voice of Customer efforts to define customer needs and requirements for new product and program development. The opportunity to foster a high-growth environment maintaining a level of accountability and integrity. The chance to foster a team culture rooted in accountability, collaboration, and continuous learning, providing leadership, mentoring, and coaching of Regional/Account/Product Managers to improve skills and effectiveness. The ability to develop and implement plans to attract, retain, and improve the effectiveness of customer service and sales personnel. The responsibility to hold the team accountable for sales and profitability goals and initiate corrective actions if necessary. The opportunity to develop short and long-term sales plans, review and manage through supply agreements. The responsibility to prepare the annual budget. A competitive salary starting at $155,000 plus bonus, along with additional benefits. Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law . We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.
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Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway— you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best. Who We Are Western Enterprises is the go-to source for businesses seeking reliable and efficient solutions for the control, storage, and transmission of high-pressure gases used in medical and industrial applications. Whether you need gas regulators, flow meters, or other compressed gas products, Western Enterprises has the expertise and experience to meet a variety of needs. What You’ll Do As the Director of Sales and Customer Service, you will plan and manage all sales activities and customer experiences related to the sale of industrial and medical gas delivery devices and related consumables. Your goal will be to increase sales while maximizing competitiveness and profitability. You will contribute to the development and implementation of strategic business planning and manage, train, and develop a team of industry-leading sales and customer service associates. What You'll Need Experience in industrial and medical gas sales, distribution, and related equipment and consumables. Progressive experience in wholesale/distribution sales as well as OEM direct. A bachelor’s degree and a minimum of 10 years of outside sales and 5 years of sales management experience in a technical B2B environment. Knowledge of budgeting, forecasting, and product planning. Skilled negotiator of long-term supply agreements with complex customer requirements. Highly organized with strong strategic thinking and project management abilities. Excellent communication skills, both written and verbal. Self-starter with a drive for excellence and continuous improvement. Ability to lead cross-functional initiatives and influence without authority. Proficient in CRM platforms, Microsoft Office Suite, and familiarity with D365 and legacy ERP systems. What You'll Gain The opportunity to develop and maintain close relations with key customers and build relations with potential new customers through regular interaction, including frequent travel. The chance to use internal and external resources to analyze and assess market potential and create strategic plans to maximize growth. The ability to conduct market analysis and lead Voice of Customer efforts to define customer needs and requirements for new product and program development. The opportunity to foster a high-growth environment maintaining a level of accountability and integrity. The chance to foster a team culture rooted in accountability, collaboration, and continuous learning, providing leadership, mentoring, and coaching of Regional/Account/Product Managers to improve skills and effectiveness. The ability to develop and implement plans to attract, retain, and improve the effectiveness of customer service and sales personnel. The responsibility to hold the team accountable for sales and profitability goals and initiate corrective actions if necessary. The opportunity to develop short and long-term sales plans, review and manage through supply agreements. The responsibility to prepare the annual budget. A competitive salary starting at $155,000 plus bonus, along with additional benefits. Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law . We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.
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