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Senior Distribution Center Manager

Location: Clifton, NJ (4 days a week onsite)

Salary- $120-$150k + Benefits

The Senior DC Manager will be responsible for all aspects of managing the DC, including hiring and developing each DC management team member to execute order fulfillment and distribution of our products. The Sr. DC Manager will work closely with their direct reports, Operations Manager, and Supervisors to promote a safe workplace, drive consistent quality, coordinate distribution operations, and drive the continuous improvement process leading to operational excellence.

Responsibilities

Success in the role requires the leader to practice:

Trust Building : Building a team environment where the employees feel safe and can do their best work. Leaders need to be authentic, honest, transparent, and compassionate.

Adaptability: The ability to be flexible and adaptable in response to changing situations and demands.

Communication: The ability to articulate thoughts and ideas clearly and concisely both verbal and written form.

Practice active listening

Reframe what has been said to clarify meaning

Be mindful of body language

Be clear about the point you are trying to make

Emotional Intelligence (Self Awareness) : The ability to recognize and manage one's own emotions, as well as emotions of others.

Conflict resolution : The ability to manage and resolve conflicts in a constructive and respectful manner.

Time management : The ability to prioritize tasks and manage one's time effectively.

Problem Solving : The ability to identify and analyze problems and produce effective solutions.

Creativity: The ability to think outside the box and come up with innovative solutions to problems.

Coaching abilities: The skill for drawing out the best in others. Knowing how to ask the right questions (instead of giving answers), listening well, empowering others, and guiding action plans.

Teamwork : The ability to work collaboratively with others towards a common goal, considering different perspectives and strengths.

Leadership : The ability to inspire and motivate others towards a shared vision or goal.

Empathy: Genuinely caring for others and being able to understand another person's situation and perspective.

Cultural competence: The ability to understand and appreciate diverse cultures, perspectives, and ways of thinking.

Partner with the EHSS Department to ensure each DC complies with all local, state, and federal laws and regulations, including all environmental, health, safety, and security programs.

Responsible for DC financial goals, capital investments, and P&L (budget plans) of the Distribution Center.

Measure financial performance metrics against the budget and establish the KPI of the Distribution Center, including staffing.

Foster and ensure cross-departmental communication between the distribution team and supporting departments, including a monthly Sales & Ops Meeting with the DC's Area Sales Manager(s).

Facilitate regular meetings with assigned operations Manager Managers regarding the performance of their respective DC locations.

Manage and provide leadership for the Distribution Center, ensuring that everyone on your Leadership Team effectively engages their workforce.

Work with the Director of Distribution regarding distribution-wide strategic planning initiatives in addition to communication regarding DC-specific objectives.

Leadership is expected to be governed by developing and fostering a culture of transparency, collaboration, trust, and respect as daily deliverables are executed.

Ensure the highest standards for product quality by working with the Continuous Improvement (CI) team and responsible for the creation of a Distribution Center-wide culture of CI utilizing CI Tools as well as Lean techniques around process re-engineering

Responsible for meeting customer service expectations through maintaining effective relationships.

Develop performance standards for optimizing operations, customer satisfaction, and controlling costs.

Maintain written contingency plans to provide services in emergency situations.

Proactively source, validate, and implement new technology with the overall purpose of increasing efficiency and enhancing customer service.

Other duties as assigned by the Director of Distribution.

Qualifications

Bachelor's degree in business, Industrial Engineering, Logistics, or related discipline in Operations is required, master's degree is highly desirable

10+ years of experience in DC Site Management, with at least 3 years in a leadership role of a Distribution Facility or Warehouse within the Consumer Products industry

Prior multi-site management is desirable but not required.

Ability to manage multiple demands while maintaining strong communication skills both verbally and especially by email.

Experience working with Continuous Improvement principles like Kaizen, 5S, Lean, Six Sigma, etc. is required

Experience with Warehouse Management Systems, Transportation Systems, and Warehouse Slotting software

Experience with private fleet management and retail delivery

SAP experience is a plus, specifically SAP eWM.

Consumer Packaged Goods industry experience is strongly preferred. Experience in a fast-paced distribution environment is required.

The ability to work in a matrixed organization is essential.

Strong interpersonal skills and a demonstrated ability to work collaboratively with employees at all levels. Excellent People skills are a must.

Demonstrated ability to handle employee relations issues and facilitate conflict resolution. Establish a strong working partnership with HR.

Demonstrated ability to create and maintain positive morale and a highly engaged team.