DUAL ENROLLMENT EARLY POSTSECONDARY OPPORTUNIES (EPSO) COORDINATO...
Cleveland State Community College - Cleveland, Tennessee, United States, 37312
Work at Cleveland State Community College
Overview
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Overview
OPPORTUNIES (EPSO) COORDINATOR
Number of Openings:
1
Employee Classification:
Exempt
Institution:
Cleveland State Community College
Department:
Enrollment Management
Reports to:
Director of Early Postsecondary Opportunities
Campus Location:
Cleveland, Tennessee
Salary Range:
$
$39,424 - $49,280 (Minimum to Midpoint)
Moving Allowance:
N/A
Cleveland State Community College
is a comprehensive, two-year post-secondary institution, located in
Cleveland, Tennessee. Cleveland State is committed to providing open access and quality education to all
students. A Tennessee Board of Regents institution, Cleveland State is accredited by the Southern Association
of Colleges and Schools Commission on Colleges (SACSCOC). At Cleveland State, our mission is to build
strong minds, careers and communities through exceptional teaching and learning, workforce development and
service. We wish to hire individuals with similar values who can help us accomplish those goals.
Special Instructions to Applicants:
To be considered for a position at Cleveland State, you must complete an online application. Your skills,
abilities, qualifications, and years of experience will be evaluated solely based on the information provided in
your application. Any work experience not included will not be considered for meeting the minimum
requirements or determining compensation for the position.
Please note the following:
Attaching a resume does not substitute for completion of the application form.
Part-time work experience is calculated at 50% of full-time experience.
JOB SUMMARY
The
Dual Enrollment Early Postsecondary Opportunities (EPSO) Coordinator
leads the daily operations
and strategic direction of Cleveland State’s Dual Enrollment program. This includes responsibility for student
advising registration, academic pathway development, and Dual Enrollment grant reporting and reconciliation.
The EPSO Coordinator acts as one of the main points of contact for local school partners and supports students
in successfully navigating the dual credit experience.
In addition to leading the Dual Enrollment program, the EPSO Coordinator provides essential support to the
Tennessee Valley Early College (TVEC) program, including participating in advising and enrollment events,
assisting with pathway alignment, and contributing to shared outreach and compliance efforts. This position
plays a central role in promoting student access, increasing early college participation, and supporting
postsecondary achievement.
MINIMUM REQUIREMENTS / QUALIFICIATIONS
Minimum of associate degree from a regionally accredited college required.
Minimum of four (4) years of experience in education, advising, or program coordination.
Experience with dual enrollment, early college, or K-12/higher education partnerships strongly
preferred.
Demonstrated proficiency in use of Microsoft Office, including Word and Excel, and in Google Suite.
Knowledge of Banner software preferred.
ESSENTIAL JOB FUNCTIONS
Program Management & Development – Dual Enrollment Focus (30%)
Lead all aspects of the Dual Enrollment program, including student onboarding, academic scheduling,
and course alignment with school districts.
Coordinate dual enrollment pathways in collaboration with high school partners and faculty.
Manage Dual Enrollment grant compliance, reporting, and reconciliation in accordance with state and
institutional policy.
Maintain and update program resources and promotional content.
Support schools in navigating changes in policy, eligibility, and funding.
Student Advising & Support (25%)
Serve as the primary advisor for Dual Enrollment students, guiding them through registration and course
planning.
Proactively monitor academic progress and intervene when needed to support student success.
Coordinate with Enrollment Services and academic divisions to ensure seamless registration.
Support Tennessee Valley Early College (TVEC) student advising and enrollment sessions and
onboarding events.
Communication, Outreach & Relationship Management (25%)
Serve as the college’s lead liaison with school districts for Dual Enrollment programming.
Provide clear and timely communication to students, families, and school officials.
Represent Dual Enrollment and joint EPSO programs at recruitment fairs, school visits, and college
events.
Build partnerships that support Tennessee Valley Early College (TVEC) expansion and school district
collaboration.
Event Coordination, Record Keeping & Compliance (15%)
Organize Dual Enrollment events such as orientations, information sessions, and award ceremonies.
Maintain accurate records of student advising and registration in compliance with Family Educational
Rights and Privacy Act (FERPA).
Participate in the development of shared Memorandum of Understanding (MOU’s) and articulation
agreements.
Ensure compliance with state, federal, and Tennessee Board of Regents (TBR) guidelines for early
college programs.
NON-ESSENTIAL FUNCTIONS (5%):
Collaborate regularly with the Dual Enrollment Coordinator to align program goals and operations.
Must attend all college functions as required.
Serve on various college committees.
The appointee will be required to meet those standards now required or which in the future may be required by
the Tennessee State Board of Regents and the Southern Association of Colleges and Schools Commission on
Colleges.
The appointee may be required to achieve additional skill, knowledge, or credential levels.
Perform other duties as assigned by supervisor
KNOWLEDGE, SKILLS AND RESPONSIBILITIES
Ability to thrive in a fast-paced environment, demonstrating flexibility, attention to detail, and
professionalism under pressure.
Strong interpersonal, oral, and written communication skills, with the ability to effectively engage broad
audiences including students, parents, faculty, and K-12 partners.
Strong organizational, planning, and project management abilities, with a demonstrated commitment to
high-quality service for students and stakeholders.
Proficient in maintaining accurate records, managing student data, and utilizing student information
systems and communication tools.
Knowledge of Family Educational Rights and Privacy (FERPA) and other compliance regulations
related to dual enrollment, early college, and postsecondary education.
Ability to analyze and apply data to support continuous improvement, program evaluation, and student
success outcomes.
Awareness of and ability to implement effective customer service practices within an educational
setting.
Willingness to work flexible hours, including evenings or extended hours during peak registration and
event periods.
Familiarity with the policies, procedures, and grant programs associated with dual enrollment, high
school partnerships, and postsecondary pathways.
A student-centered mindset with the ability to manage multiple responsibilities and maintain focus on
access.
WORK ACTIVITIES & EQUIPMENT
Work is generally performed with the use of personal computers, copiers, document scanners, and multi-line
telephones. Work activities require a high level of ability to navigate numerous computer systems and software
and require a strong familiarity with personal computers.
JOB LOCATION
This position is an on-site role located in the Student Center-Office of Enrollment Management, located on the
main campus of Cleveland State Community College in Cleveland, Tennessee. Occasional travel to off-campus
sites within the college’s five (5) county service area including high schools may be required.
Applicants may be subject to a background check and credit check.
Cleveland State offers a comprehensive benefits package, including but not limited to the following:
Insurance: Health, Dental, Vision, Life, Disability (long and short term), FSA/HAS
•
Wellness Incentive Program (if enrolled in health)
Educational Assistance: Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement
•
Employee Assistance Program
Longevity Pay
Retirement Options: State of TN Pension (TCRS), 401a, 401k with $50 match, 403b, and 457
•
Fourteen (14) Paid Holidays/Year
Sick and Annual Leave
Sick Leave Bank
State Employee Discount Program with over 900 merchants
If you are interested, click on the link to apply.
Applications can be assured full consideration if submitted by
August 13, 2025
.
Salary/Compensation: $39,424 - $49,280 per year
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