JCI
Emergency Dispatch Operator
JCI - Kansas City, Missouri, United States, 64101
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Emergency Dispatch Operator
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JCI 1 week ago Be among the first 25 applicants Join to apply for the
Emergency Dispatch Operator
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JCI Get AI-powered advice on this job and more exclusive features. Customer Service Agents and/or Dispatchers Needed: Starting at $14-$16 hourly based on experience! Looking for advancement and a raise? This position has a built in promotion program that will allow you to earn 2 raises in your first six months! Candidates who are bilingual in Spanish and English are welcome to apply as well, with great compensation. Our Customer Service Agents will serve as Emergency Dispatch Operators, monitoring systems for alarm signals and responding to alarms using the information provided in instruction screens. You will learn about the dispatch operator role and standard operating procedures through our paid training course. Once on the job, you will place the necessary outgoing calls to verify an alarm, dispatches the proper authorities, and notifies responsible parties. Part of your job will be to properly document what happened and how you handled this situation within the system and make sure you followed all of the appropriate steps. As an Emergency Dispatch Operator, you will participate in a five-week training program. We provide a fun and interactive learning environment. You will learn about the role and the great opportunities within our company, what is expected of you, how we monitor your performance and work together through the training classes so that you can be a successful Emergency Dispatch Operator. You will also be automatically enrolled in our Completion Bonus Program, where they will be able to earn 3 bonuses in your first year! Required: Must be 18 years old, Multiple shifts available, Minimum of six (6) months of customer service experience; one year or more call center experience preferred. Preferred: High school diploma or GED preferred, Excellent communication skills, Able to type between 20 - 25 wpm, Basic knowledge of computer applications, Ability to work efficiently under pressure, Strong problem-solving skills, Strong organizational skills, Strong work ethic. Day Shifts Available! Full Time. Training Class Start Date: Monday, December 16th, 2024. Time: 1:00 PM - 9:30 PM CST; Monday through Friday for 4 weeks. Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Other Industries
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Overland Park, KS $25.40-$33.81 1 week ago Trial Court Clerk II - 29th Judicial District
Trial Court Clerk II - 29th Judicial District
Traffic Management Center Dispatcher/Operator - Lee's Summit, MO
Overland Park, KS $13.08-$22.89 5 months ago PRN Cardiac New Patient Intake Coordinator
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Emergency Dispatch Operator
role at
JCI 1 week ago Be among the first 25 applicants Join to apply for the
Emergency Dispatch Operator
role at
JCI Get AI-powered advice on this job and more exclusive features. Customer Service Agents and/or Dispatchers Needed: Starting at $14-$16 hourly based on experience! Looking for advancement and a raise? This position has a built in promotion program that will allow you to earn 2 raises in your first six months! Candidates who are bilingual in Spanish and English are welcome to apply as well, with great compensation. Our Customer Service Agents will serve as Emergency Dispatch Operators, monitoring systems for alarm signals and responding to alarms using the information provided in instruction screens. You will learn about the dispatch operator role and standard operating procedures through our paid training course. Once on the job, you will place the necessary outgoing calls to verify an alarm, dispatches the proper authorities, and notifies responsible parties. Part of your job will be to properly document what happened and how you handled this situation within the system and make sure you followed all of the appropriate steps. As an Emergency Dispatch Operator, you will participate in a five-week training program. We provide a fun and interactive learning environment. You will learn about the role and the great opportunities within our company, what is expected of you, how we monitor your performance and work together through the training classes so that you can be a successful Emergency Dispatch Operator. You will also be automatically enrolled in our Completion Bonus Program, where they will be able to earn 3 bonuses in your first year! Required: Must be 18 years old, Multiple shifts available, Minimum of six (6) months of customer service experience; one year or more call center experience preferred. Preferred: High school diploma or GED preferred, Excellent communication skills, Able to type between 20 - 25 wpm, Basic knowledge of computer applications, Ability to work efficiently under pressure, Strong problem-solving skills, Strong organizational skills, Strong work ethic. Day Shifts Available! Full Time. Training Class Start Date: Monday, December 16th, 2024. Time: 1:00 PM - 9:30 PM CST; Monday through Friday for 4 weeks. Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Other Industries
Individual and Family Services Referrals increase your chances of interviewing at JCI by 2x Sign in to set job alerts for Emergency Dispatcher roles.
Overland Park, KS $25.40-$33.81 1 week ago Trial Court Clerk II - 29th Judicial District
Trial Court Clerk II - 29th Judicial District
Traffic Management Center Dispatcher/Operator - Lee's Summit, MO
Overland Park, KS $13.08-$22.89 5 months ago PRN Cardiac New Patient Intake Coordinator
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr