Arrow Search Partners
IT Support Analyst
Arrow Search Partners - Dallas, Texas, United States, 75215
Work at Arrow Search Partners
Overview
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Overview
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About The Company
Our client is a private investment firm providing capital for long-term growth and acquisitions for businesses in the healthcare, industrial, and commercial industries. The IT Support Analyst will provide Tier 1 end-user support for the firm. About The Company
Our client is a private investment firm providing capital for long-term growth and acquisitions for businesses in the healthcare, industrial, and commercial industries. The IT Support Analyst will provide Tier 1 end-user support for the firm.
Responsibilities
Install, configure, and provision end-user devices for onboarding, as well as secure retirement of devices and removal of company resources during offboarding Physical setup of workstations, laptops, and smartphones Manage end-user software & hardware inventory for company offices Set-up and provide user support for our video conferencing rooms and systems Track all incidents and service requests from beginning to resolution within predetermined service levels using the ticketing system Utilize IT asset management for documentation and tracking of end user computing equipment, accessories, software licenses and maintain appropriate levels of inventory
Requirements
Bachelors degree in related field 1-3 years of IT support experience Experience with Active Directory, machine access changes, and various authorization controls Experience creating, using, and updating scripts Experience with RMM solutions Experience with ticketing systems
Salary Range
$60,000-$75,000
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Staffing and Recruiting Referrals increase your chances of interviewing at Arrow Search Partners by 2x Sign in to set job alerts for Information Technology Support Analyst roles.
Dallas-Fort Worth Metroplex $25.00-$28.00 2 days ago Grand Prairie, TX $19.00-$22.00 1 week ago Dallas, TX $36,000.00-$68,000.00 2 weeks ago Dallas-Fort Worth Metroplex $22.00-$27.00 1 day ago IT Support Specialist II - REMOTE (AZ & TX)
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Our client is a private investment firm providing capital for long-term growth and acquisitions for businesses in the healthcare, industrial, and commercial industries. The IT Support Analyst will provide Tier 1 end-user support for the firm. About The Company
Our client is a private investment firm providing capital for long-term growth and acquisitions for businesses in the healthcare, industrial, and commercial industries. The IT Support Analyst will provide Tier 1 end-user support for the firm.
Responsibilities
Install, configure, and provision end-user devices for onboarding, as well as secure retirement of devices and removal of company resources during offboarding Physical setup of workstations, laptops, and smartphones Manage end-user software & hardware inventory for company offices Set-up and provide user support for our video conferencing rooms and systems Track all incidents and service requests from beginning to resolution within predetermined service levels using the ticketing system Utilize IT asset management for documentation and tracking of end user computing equipment, accessories, software licenses and maintain appropriate levels of inventory
Requirements
Bachelors degree in related field 1-3 years of IT support experience Experience with Active Directory, machine access changes, and various authorization controls Experience creating, using, and updating scripts Experience with RMM solutions Experience with ticketing systems
Salary Range
$60,000-$75,000
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Staffing and Recruiting Referrals increase your chances of interviewing at Arrow Search Partners by 2x Sign in to set job alerts for Information Technology Support Analyst roles.
Dallas-Fort Worth Metroplex $25.00-$28.00 2 days ago Grand Prairie, TX $19.00-$22.00 1 week ago Dallas, TX $36,000.00-$68,000.00 2 weeks ago Dallas-Fort Worth Metroplex $22.00-$27.00 1 day ago IT Support Specialist II - REMOTE (AZ & TX)
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr