PIH Health
Epic Willow Ambulatory Pharmacy Application Analyst I, II, III-(O...
PIH Health - Whittier, California, United States, 90602
Work at PIH Health
Overview
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Overview
Determination for the Epic Application Analyst (I, II or III), Willow Ambulatory Pharmacy roles will be based on experience and qualifications.
PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications.
External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required.
This position will focus primarily on the following Epic applications: Willow Ambulatory Pharmacy and Inventory Supply Tracking. The Epic Application Analyst,
Willow Ambulatory
is the primary support contact for the above applications and will guide workflow d
esign
,
build
and test the system, and analyze other technical issues associated with Epic and any other connected software. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit
PIHHealth.org
or follow us on
Facebook
,
Twitter
, or
Instagram
.
*Salaries posted are for CA only
Required Skills
Strong understanding of ambulatory pharmacy workflows
, including dispensing and clinical monitoring
Clinical knowledge of how various medications should be prescribed and filled
Experience with interfaces and inventory process
Strong analytical, technical, and troubleshooting skills
Demonstrating flexibility with respect to changing end
‐
user business needs
The ability and willingness to see things in an open
‐
minded way and examine an idea or concept
The ability and willingness to take ownership of work activities and ensure that they are completed
in
an accurate
, efficient, and
timely
manner
The ability and willingness to recognize assignments or tasks that need to be completed, to
seek
out
additional
assignments or tasks, and to help others
The ability to communicate information clearly and concisely with project leadership and subject
matter experts
The ability to gain trust and
establish
effective relationships with Epic counterparts
The ability and willingness to learn new software and systems
Listening attentively to ensure that the intended message has been accurately received, holding
responses until the person have finished making their point, and repeating information to ensure
accuracy
Seeking, logically examining, and interpreting information from
different sources
to
determine
a
problem's cause and developing a course of action to resolve the problem and to prevent its
recurrence
The ability to persevere in
difficult situations
, overcome obstacles, and reach
high levels
of performance when faced with stressful work situations and time pressures
Required Experience
Epic Application Analyst I, Willow Ambulatory Pharmacy Required: Bachelor’s degree or a license/certification in a clinical specialty
3 years of experience and under
Minimum 4 years of experience will be accepted in lieu of the required degree or diploma
Preferred: Certification, experience, or
proficiency
in one or more of the following Epic modules:
Willow Ambulatory Pharmacy
E
xperience in an ambulatory pharmacy
Epic Application Analyst II, Willow Ambulatory Pharmacy Required: Bachelor’s degree or a license/certification in a clinical specialty
3 to 7 years of experience
Minimum 4 years of experience will be accepted in lieu of the required degree or diploma
Preferred: Certification, experience, or
proficiency
in one or more of the following Epic modules:
Willow Ambulatory Pharmacy
E
xperience in an ambulatory pharmacy
Epic Application Analyst III, Willow Ambulatory Pharmacy Required: Bachelor’s degree or a license/certification in a clinical specialty
7 or more years of experience
Preferred: Certification, experience, or
proficiency
in one or more of the following Epic modules:
Willow Ambulatory Pharmacy
E
xperience in an ambulatory pharmacy
Address 12401 Washington Blvd.
Salary 80288.00-177548.80
Shift Days
PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications.
External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required.
This position will focus primarily on the following Epic applications: Willow Ambulatory Pharmacy and Inventory Supply Tracking. The Epic Application Analyst,
Willow Ambulatory
is the primary support contact for the above applications and will guide workflow d
esign
,
build
and test the system, and analyze other technical issues associated with Epic and any other connected software. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit
PIHHealth.org
or follow us on
,
, or
.
*Salaries posted are for CA only
Required Skills
Strong understanding of ambulatory pharmacy workflows
, including dispensing and clinical monitoring
Clinical knowledge of how various medications should be prescribed and filled
Experience with interfaces and inventory process
Strong analytical, technical, and troubleshooting skills
Demonstrating flexibility with respect to changing end
‐
user business needs
The ability and willingness to see things in an open
‐
minded way and examine an idea or concept
The ability and willingness to take ownership of work activities and ensure that they are completed
in
an accurate
, efficient, and
timely
manner
The ability and willingness to recognize assignments or tasks that need to be completed, to
seek
out
additional
assignments or tasks, and to help others
The ability to communicate information clearly and concisely with project leadership and subject
matter experts
The ability to gain trust and
establish
effective relationships with Epic counterparts
The ability and willingness to learn new software and systems
Listening attentively to ensure that the intended message has been accurately received, holding
responses until the person have finished making their point, and repeating information to ensure
accuracy
Seeking, logically examining, and interpreting information from
different sources
to
determine
a
problem's cause and developing a course of action to resolve the problem and to prevent its
recurrence
The ability to persevere in
difficult situations
, overcome obstacles, and reach
high levels
of performance when faced with stressful work situations and time pressures
Required Experience
Epic Application Analyst I, Willow Ambulatory Pharmacy Required: Bachelor’s degree or a license/certification in a clinical specialty
3 years of experience and under
Minimum 4 years of experience will be accepted in lieu of the required degree or diploma
Preferred: Certification, experience, or
proficiency
in one or more of the following Epic modules:
Willow Ambulatory Pharmacy
E
xperience in an ambulatory pharmacy
Epic Application Analyst II, Willow Ambulatory Pharmacy Required: Bachelor’s degree or a license/certification in a clinical specialty
3 to 7 years of experience
Minimum 4 years of experience will be accepted in lieu of the required degree or diploma
Preferred: Certification, experience, or
proficiency
in one or more of the following Epic modules:
Willow Ambulatory Pharmacy
E
xperience in an ambulatory pharmacy
Epic Application Analyst III, Willow Ambulatory Pharmacy Required: Bachelor’s degree or a license/certification in a clinical specialty
7 or more years of experience
Preferred: Certification, experience, or
proficiency
in one or more of the following Epic modules:
Willow Ambulatory Pharmacy
E
xperience in an ambulatory pharmacy
Address 12401 Washington Blvd.
Salary 80288.00-177548.80
Shift Days