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Epic Dorothy Home Care Billing & Claims Application Analyst I, II, III

Determination for the Epic Application Analyst (I, II or III), Dorothy Home Care Billing & Claims roles will be based on experience and qualifications. PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications. External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required. This position will primarily focus on the following Epic applications: Dorothy Home Care Billing & Claims. The Epic Application Analyst, Dorothy Billing is the primary support contact for the above applications and will guide workflow design, build and test the system, and analyze other technical issues associated with Epic and any other connected software. *Salaries posted are for CA only Required Skills

Strong understanding of the core functions and processes of the home health and hospice billing office Understanding of intake, referrals, and authorization/certification workflows Understanding of the billing office's integration with other departments in the organization Solid comprehension of revenue cycle management Strong analytical, technical, and troubleshooting skills Demonstrating flexibility with respect to changing end-user business needs The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others The ability to communicate information clearly and concisely with project leadership and subject matter experts The ability to gain trust and establish effective relationships with Epic counterparts The ability and willingness to learn new software and systems Listening attentively to ensure that the intended message has been accurately received Responses until the person have finished making their point, and repeating information to ensure accuracy Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures Required Experience

Epic Application Analyst I, Dorothy Home Care Billing & Claims Required: Bachelor's degree 3 years or less of experience Minimum 4 years of experience will be accepted in lieu of the required degree or diploma Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Dorothy Home Care Billing Experience with PIH Health clinical workflows Experience working in a home health and hospice billing office Epic Application Analyst II, Dorothy Home Care Billing & Claims Required: Bachelor's degree 3 to 7 years of experience Minimum 4 years of experience will be accepted in lieu of the required degree or diploma Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Dorothy Home Care Billing Experience with PIH Health clinical workflows Experience working in a home health and hospice billing office Epic Application Analyst III, Dorothy Home Care Billing & Claims Required: Bachelor's degree 7 or more years of experience Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Dorothy Home Care Billing Experience with PIH Health clinical workflows Experience working in a home health and hospice billing office Minimum Salary

$92,955.20

Maximum Salary

$169,104.00