Medical Front Desk
Medix - Kingston, New York, us, 12402
Work at Medix
Overview
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Overview
Location:
Kingston, NY Job Type:
Full-Time Schedule:
Monday - Friday (with occasional flexibility required)
Job Summary:
We are seeking a reliable, organized, and patient-focused
Medical Front Desk Receptionist
to join our busy
orthopedic practice
in Kingston, NY. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service, managing administrative tasks, and supporting the daily operations of the clinic.
Key Responsibilities: Greet and check in patients in a courteous and professional manner Schedule appointments, follow-ups, and referrals accurately using our EMR system Answer phones, respond to inquiries, and direct calls appropriately Verify insurance eligibility and obtain necessary pre-authorizations Collect co-pays and patient balances, and manage daily cash reconciliation Maintain accurate patient records and ensure proper documentation Coordinate communication between patients, medical staff, and external providers Prepare and manage medical forms, consent forms, and other documentation Keep the reception area clean and organized Assist with other administrative and clerical tasks as needed Qualifications:
High School diploma or equivalent required; Associate's degree or certification in medical office administration is a plus Minimum 1-2 years of experience in a medical front desk or receptionist role (orthopedic or specialty practice preferred) Familiarity with medical terminology, insurance procedures, and HIPAA compliance Proficiency in using EMR systems (eClinicalWorks, Athenahealth, or similar) Excellent verbal and written communication skills Strong organizational skills and attention to detail Ability to multitask and remain calm under pressure Friendly, compassionate, and professional demeanor