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Network Operations Center Engineer

Network Operations Center Engineer supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will: Support the MDA Enterprise under the Global Network Operation Support Center (GNOSC) management providing 24x7x365 Network Operations Center support Have primary duties that include operations and maintenance of the MDA general service network infrastructure, primarily troubleshooting and managing configurations on network routers, switches, encryptors, and firewalls Perform network and firewall engineering, monitoring, and administration functions as required; provide initial analysis and troubleshooting on issues identified with network monitoring tools; and provide troubleshooting support to end users on the network as well as other general networking tasks Generate/provide status reports, provide network anomaly analysis, and develop engineering red lines as needed to support network maintenance actions, engineering changes/upgrades, and security vulnerabilities Respond to Remedy Incident Tickets, working with customers to resolve network communication issues Provide Test/Event support as needed The successful candidate will: Demonstrate excellent customer service skills and willingness to learn new technologies Demonstrate proficiency in developing comprehensive and detailed drawings Follow documented processes and procedures and provide feedback to update as necessary Be able to work well in a team environment Have good interpersonal skills Be a quick learner with a positive, can-do attitude Be able to multi-task in a dynamic, fast-paced environment and have good communication skills Minimum Qualifications: Must be a U.S. Citizen Must have an active DoD Secret Security Clearance Must have 4 years of directly related experience in an engineering field Must have applicable experience with networking (LAN/WAN), TCP/IP, Multicast, OSPF, BGP routing protocols, and various WAN network mediums Must be familiar with monitoring tools such as SolarWinds, Micro Focus ITOM, NetScout, networking (LAN/WAN), and basic troubleshooting network anomalies (command line access to network devices such as Cisco routers/switches) Must be familiar with Remedy Action Request System Must have an understanding of COMSEC, Circuit Actions, and DISA Tech Control procedures Must have a current DoD 8570 Level II Certification such as CompTIA Security+ CE or higher Desired Qualifications: Cisco CCNA Certification Experience with Cisco routers/switches, Palo Alto Firewalls, McAfee, Wildfire, and FireEye IPS/IDS, Citrix NetScaler, Blue Coat Proxy, and SSL Decryptors Experience with IT Services Configuration Management processes Experience with Remedy and SNMP monitoring tools (e.g., Micro Focus/HPOV/SolarWinds) Experience with ITIL framework and ITIL-based processes, including continual service improvement, change management, and problem investigation Compensation: Salary Range: $75,000 - $105,000 annually. Final compensation is based on experience, education, and directly relevant certifications. Application Instructions: Resumes must be submitted in month/year format to be considered. Candidates must be fully truthful in their application. Dishonesty or misrepresentation may result in disqualification. About Aegis Aerospace: We are a woman-owned space and technology company headquartered in Houston, TX. Our primary objective is to support the Department of Defense and NASA in achieving their missions to defend the security of our country, reach new heights and to discover the unknown. We employ some of the brightest, most experienced engineering and technology experts in the U.S. To learn more about Aegis Aerospace, visit our website at www.aegisaero.com Equal Opportunity Employer / Protected Veteran / Disability