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General Manager, Designer Trade

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General Manager, Designer Trade

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James & James James & James is seeking a results-driven

General Manager, Designer Trade

to lead the growth and strategic engagement of our interior designer customer segment. This pivotal role will be responsible for expanding our market share among U.S. interior designers, increasing designer-related revenue from

15% to 40% of total company revenue , and positioning James & James as the premier source for U.S.-made, solid hardwood, custom dining solutions. The ideal candidate will possess a deep understanding of the design industry, with the ability to build strong relationships, influence marketing strategy, and lead designer-focused initiatives that enhance our presence and revenue in the trade segment. What You’ll Be Doing: Market Expansion & Sales Growth oIncrease sales penetration within the U.S. Interior Designer Market, achieving targeted growth in designer revenue share. oCultivate relationships with large-scale interior design firms in key markets such as

Dallas, Houston, Nashville, Atlanta, NWA/Little Rock, and Kansas City . oAct as the primary sales contact for both prospective and existing designer trade clients. Strategic Engagement & Brand Building oCoordinate with key

ASID chapters

and design organizations to elevate brand awareness and drive new business. oConceptualize and execute

local pop-up events

in strategic design markets to showcase product offerings and build community engagement. oIdentify and pursue new engagement opportunities to establish James & James as a trusted designer partner. Marketing & Brand Influence oCollaborate with internal teams to shape and guide the

marketing strategy

targeting the designer trade. oAdvise marketing team on new trade-specific

advertising campaigns, email communications, catalogs, look-books and other sales materials . oAssist in the

merchandising and positioning

of new products for the designer community Team Leadership & Experience Management oOversee and support the existing

Customer Experience team

dedicated to the designer trade segment and build out the team as needed to accommodate growth oProvide leadership and guidance to ensure a high-touch, personalized service experience for trade customers. oWork closely with production, design, and logistics teams to align customer needs with manufacturing capabilities. oLead the optimization of a

trade-specific website , ensuring user-friendly functionality and exclusive offerings for designers. oContribute to the

product development process , offering insights on trends, pricing, and designer needs to influence product roadmap decisions. oLeverage MarTech artech tools (e.g., CRM, automation platforms, analytics tools to track engagement, measure ROI, and optimize outreach The Right Candidate Bachelor’s degree in marketing, Business, Interior Design, or related field; MBA preferred. 7+ years of experience in business development, trade sales, or marketing within the furniture or home goods industry. Strong relationships or working knowledge of the U.S. interior design community. Proven track record of revenue growth and market penetration within trade channels. Proven experience as a subject matter expert in manufacturing operations and MarTech platforms. Experience managing marketing strategies and teams with a focus on customer experience. Excellent communication, negotiation, and relationship-building skills. Ability to travel regularly to key markets and events. What We Offer: Competitive salary + performance-based incentives A dynamic, collaborative, and creative work environment Opportunity to shape the future of a rapidly growing furniture brand The ideal candidate will have experience leading a team and managing the daily operation of the business. They will be responsible for maintaining the standard of work from employees as well as onboarding and hiring new team members. Responsibilities Provide leadership and direction to a team of people Manage operations and finances of business Recruit and train new hires on business practices Drive development of employees Ensure that quality of work or service is maintained Qualifications Management and Customer Service experience Strong administrative skills Demonstrated ability to lead Comfort working with budgets, payroll, revenue and forecasting Strong communications skills Seniority level

Seniority level Director Employment type

Employment type Full-time Job function

Job function Management and Manufacturing Industries Furniture and Home Furnishings Manufacturing Referrals increase your chances of interviewing at James & James by 2x Sign in to set job alerts for “General Manager” roles.

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