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We're looking for an independently driven and detail-oriented individual to join our team in Clinical Operations as aHead of Strategy & Infrastructure. In this role, you’ll be leading our insurance team to analyze reimbursement data, understand our claims lifecycle, and develop our payor strategy. You’ll work closely with our Clinical, Product, Care, and Data teams to enhance provider support and improve patient outcomes.

What You’ll Do

• Work with engineering to solve exciting problems and build unique AI tools

Analyze performance data using SQL/Python and other tools to track provider KPIs, surface key insights, and drive data-informed decisions

Own the strategy and execution of Mochi’s partnerships

Coordinate with internal teams to ensure successful onboarding, implementation, and ongoing support of our partners

Work cross functionally with engineering and data for a seamless experience

Spend approximately 30% of your time managing, and about 70% of your time as an IC

Who You Are

• Bachelor's Degree in STEM, Mechanical or Electrical Engineering is a plus!

Strong experience with Python/SQL - Analytical and detail-oriented, with a proactive approach to solving problems.

Experience in healthcare, management consulting, or startups is a plus.

Comfortable working full-time, in-office in our downtown San Francisco office

A strong communicator who thrives in a fast-paced, collaborative environment.

At Mochi, we believe your best work happens when you feel your best—so we’ve designed an environment that fuels your creativity, supports your growth, and makes every day exciting.

Comprehensive Health Coverage –Robust medical, dental, and vision insurance to support your health—so you can feel your best, in and out of work.

Financial Security –Plan for your future with a 401(k) plus company matching and fully covered life insurance—because peace of mind matters.

Time to Recharge –Enjoy unlimited PTO, generous company holidays, and true flexibility. We trust you to take the time you need to rest, reset, and thrive.

Wellness First –From weekly mindfulness sessions to group workouts and fitness perks, your physical and mental health are top priority.

Daily Fuel –Our office is stocked with anunlimited espresso and matcha bar , plus delicious lunch servedfive days a week . No sad desk lunches here.

Connection & Community –We value real relationships. From team lunches and office hangs to offsite retreats, we create space to connect and collaborate.

High-Impact Work –Be part of shaping the future of digital healthcare during an exciting period of growth and innovation.

Competitive Compensation –We offer a top-of-market salary and a generous equity package—because you deserve to share in the upside you help create.

World-Class Team –Join a team of thoughtful, driven professionals across engineering, product, clinical, operations, and beyond—each bringing excellence and empathy to the table.

Profitable & Explosive Growth – Our growth is like trying to drink from a firehose while riding a rocket, as we commit to decisions that ensure long-term success, stability, and the well-being of our team and customers—all without the constraints of VC funding.

Prime Location –Our vibrant downtown San Francisco HQ is just steps from public transit, great coffee shops, and everything the city has to offer.

The base salary for this full-time position ranges from $250,000 to $325,000, in addition to equity and benefits. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors, such as job-related skills, experience, relevant education or training, and location.

#LI-Onsite #LI-NE

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