Head Of Vendor Management
Prometric Ireland Limited - Baltimore
Work at Prometric Ireland Limited
Overview
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Overview
Posted Wednesday, June 11, 2025 at 4:00 AM
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.
Reports to: Chief Product & Technology Officer
Employment Type: Full-Time
Role Summary:
Prometric is seeking a dynamic Head of Vendor Management to lead the integration and lifecycle management of third-party products within our global assessment and learning portfolio. This individual will be responsible for evaluating, onboarding, and managing third-party technologies and content providers that enhance our solutions for clients and candidates.
This role requires a strong balance of product strategy, commercial acumen, contract negotiation, and vendor relationship management.
Key Responsibilities:
•Define and execute the third-party product strategy aligned with Prometric’s global roadmap.
•Identify opportunities to partner with or license external products to enhance our offerings.
•Own the go/no-go process for new third-party products.
•Lead end-to-end vendor management: RFI/RFP processes, evaluation, onboarding, and performance reviews.
•Negotiate commercial terms, licensing, pricing, exclusivity, and SLAs with Legal and Finance support.
•Manage ongoing relationships and hold vendors accountable to performance metrics and milestones.
Requirements & Specification Development
•Collaborate with product, technology, sales, and legal teams to translate business needs into product and technical requirements.
•Define functional specifications and ensure third-party solutions meet data, security, and interoperability standards.
Delivery & Integration
•Partner with Engineering, Product Owners, and Implementation teams to integrate third-party solutions into Prometric’s platforms.
•Own the product lifecycle—from onboarding to deprecation—of all externally sourced solutions.
•Work closely with Finance and Commercial teams to define product pricing, usage models, and ROI targets.
•Monitor product performance, usage, cost, and margins for all third-party relationships.
•Signed commercial contracts and licensing agreements.
•Product requirement documents and integration specifications.
•Vendor performance dashboards and QBR materials.
•Product roadmap and value proposition decks for internal and external stakeholders.
•Pricing models and cost analysis reports.
•Integration timelines and go-live readiness plans.
Qualifications:
•7+ years of experience in Product Management, Strategic Partnerships, or Vendor Management.
•Proven success in negotiating contracts and managing third-party technology products.
•Strong knowledge of software integration, licensing models, and SaaS/EdTech ecosystems.
•Experience working in complex, matrixed, global organizations.
•Exceptional communication, cross-functional collaboration, and stakeholder management skills.
•Experience in Education, Assessment, or Learning Technology industries preferred.
•Strategic thinking and commercial fluency.
•Contract structuring and pricing model development.
•Technical understanding of APIs, data security, and interoperability.
•Comfortable navigating ambiguity and fast-paced environments.
•High attention to detail, with a bias toward execution.
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation,race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.
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