High's
Store Manager
High's - Madonna, Maryland, United States
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Overview
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Store Manager
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High's Job Summary
The Store Manager (SM) is responsible for the management of the entire store operation. The SM will lead the management team to ensure execution of organizational objectives and initiatives and achievement of store and profit goals. The SM is responsible for customer and associate satisfaction, brand standards and profitability. The SM will select, develop and effectively lead a highly engaged team. The SM ensures an exceptional customer experience that supports our vision to become “Fast, Fresh & Friendly”. Job Summary
The Store Manager (SM) is responsible for the management of the entire store operation. The SM will lead the management team to ensure execution of organizational objectives and initiatives and achievement of store and profit goals. The SM is responsible for customer and associate satisfaction, brand standards and profitability. The SM will select, develop and effectively lead a highly engaged team. The SM ensures an exceptional customer experience that supports our vision to become “Fast, Fresh & Friendly”.
Principal Duties And Responsibilities
Supervise the day-to-day task assignments and performance of all management and associates. Ensure a pleasant shopping experience for all customers. Respond to customer complaints or inquiries. Solicit customer feedback, input and information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all customers. Manage all matters relating to associates and the store team – recruiting, hiring, training, coaching associate engagement and performance management. Ensure execution of established safety, security, quality and store operations policies, procedures, practices and programs. Analyze results and trends and prepares action plans to leverage the store’s strengths and address areas of opportunity. Ensure the execution of all plans. Ensure future growth by executing a defined strategy to deliver the long range plan. Plan and prepare work schedules and coordinate daily assignments and activities of associates to meet the needs of the business. Ensure profitability
#manager#retail#leader#INDM
Minimum Knowledge. Skills And Abilities
Leadership experience in a fast-paced retail, food service or fuel environment. Bachelor’s degree in business or related discipline preferred. Availability to work all shifts, weekends and holidays based on business needs. Ability to learn and utilize the store’s computer applications. Must be at least 18 years old to be considered for this position.
Working Conditions
Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or cleaning products. Spends the majority of the shift standing with frequent bending and lifting. In inclement weather conditions, employees m y be expected to assist with efforts to maintain full store operations.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Sales and Business Development Industries Retail Referrals increase your chances of interviewing at High's by 2x Get notified about new Store Manager jobs in
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Store Manager
role at
High's 1 month ago Be among the first 25 applicants Join to apply for the
Store Manager
role at
High's Job Summary
The Store Manager (SM) is responsible for the management of the entire store operation. The SM will lead the management team to ensure execution of organizational objectives and initiatives and achievement of store and profit goals. The SM is responsible for customer and associate satisfaction, brand standards and profitability. The SM will select, develop and effectively lead a highly engaged team. The SM ensures an exceptional customer experience that supports our vision to become “Fast, Fresh & Friendly”. Job Summary
The Store Manager (SM) is responsible for the management of the entire store operation. The SM will lead the management team to ensure execution of organizational objectives and initiatives and achievement of store and profit goals. The SM is responsible for customer and associate satisfaction, brand standards and profitability. The SM will select, develop and effectively lead a highly engaged team. The SM ensures an exceptional customer experience that supports our vision to become “Fast, Fresh & Friendly”.
Principal Duties And Responsibilities
Supervise the day-to-day task assignments and performance of all management and associates. Ensure a pleasant shopping experience for all customers. Respond to customer complaints or inquiries. Solicit customer feedback, input and information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all customers. Manage all matters relating to associates and the store team – recruiting, hiring, training, coaching associate engagement and performance management. Ensure execution of established safety, security, quality and store operations policies, procedures, practices and programs. Analyze results and trends and prepares action plans to leverage the store’s strengths and address areas of opportunity. Ensure the execution of all plans. Ensure future growth by executing a defined strategy to deliver the long range plan. Plan and prepare work schedules and coordinate daily assignments and activities of associates to meet the needs of the business. Ensure profitability
#manager#retail#leader#INDM
Minimum Knowledge. Skills And Abilities
Leadership experience in a fast-paced retail, food service or fuel environment. Bachelor’s degree in business or related discipline preferred. Availability to work all shifts, weekends and holidays based on business needs. Ability to learn and utilize the store’s computer applications. Must be at least 18 years old to be considered for this position.
Working Conditions
Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or cleaning products. Spends the majority of the shift standing with frequent bending and lifting. In inclement weather conditions, employees m y be expected to assist with efforts to maintain full store operations.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Sales and Business Development Industries Retail Referrals increase your chances of interviewing at High's by 2x Get notified about new Store Manager jobs in
Madonna, MD . Bel Air, MD $80,000.00-$110,000.00 2 weeks ago Towson, MD $45,000.00-$65,000.00 3 days ago Baltimore, MD $90,000.00-$100,000.00 1 year ago Timonium, MD $85,000.00-$95,000.00 2 weeks ago Towson, MD $70,000.00-$85,000.00 1 week ago Over $100K Potential Annual Earning - Store Manager
Assistant Manager, Guest Experience | Baltimore Area Stores
Bel Air, MD $65,000.00-$85,000.00 2 weeks ago Retail Store Manager - Lutherville, MD - United Wireless, a T-Mobile AR
Towson, MD $65,000.00-$85,000.00 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr