Assistant Deputy Director of Operations - Operations Director I
Baltimore Convention Center - Baltimore, Maryland, United States, 21276
Work at Baltimore Convention Center
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Overview
THIS IS A NON-CIVIL SERVICE POSITION CITY OF BALTIMORE, DEPARTMENT OF GENERAL SERVICES ASSISTANT DEPUTY DIRECTOR OF OPERATIONS – OPERATIONS DIRECTOR I POSTING DATE: 7/21/2025 STARTING RANGE: $120,166.00 - $198,106.00 Our Benefits The Office of Employee Benefits manages the City's health and welfare benefits plans for employees, retirees, and eligible dependents. The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits Get to Know Us Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! Job Summary: The Department of General Services (DGS) plays a critical support role in Baltimore City Government by managing city vehicles, facilities, and energy usage. With over 350 employees and a combined operating and capital budget exceeding $130 million, DGS is committed to providing safe, reliable, and cost-effective services that enable City agencies to serve the public efficiently. This senior leadership position oversees agency operations, providing strategic guidance to Division Chiefs and managers, and advising executive leadership on complex issues. Responsibilities include budget planning and resource allocation, cross-agency coordination, stakeholder engagement, and emergency response participation. The role also involves representing the agency at high-level events, public meetings, and intergovernmental functions, while ensuring effective communication with elected officials, city agencies, and the public. Essential Functions : Provides clear direction, guidance, and leadership to division chiefs and managers with limited oversight from Deputy Director. Advises leadership on high-level, complex and sensitive issues. Participates with division chiefs and fiscal section to develop and administer creation/update of agency budget, participates in forecasting additional funds for staffing and resources. Works with agency Director, Deputy Director, Assistant Deputy Director of Operations, and Chief Fiscal Officer to prescribe and allocate resources for multiple DGS projects and initiatives to meet and exceed SLA’s and targets aligned with mayoral pillars. Attends conferences and check-in meetings with agency senior staff and representatives of other agencies to ensure stakeholder engagement. Coordinates agency’s functions with other divisions within DGS and other city agencies. Also works collaboratively with internal and external partners by sharing resources and personnel when it is feasible to achieve shared goals. Participates as needed on behalf of the agency in the emergency operations center (EOC) during emergency conditions. May represent the agency by joining a variety of committees and/or projects. meets and works with stakeholders to advocate, influence, and persuade them to support policies and priorities that will have a beneficial impact on the agency and city. Represents the director/deputy director at press conference and/or the mayor’s office events as well as other public gatherings. Communicates with and responds to a variety of requests from both the city council and the mayor’s office when appropriate. Communicates with citizens and constituents regarding requests for services, complaint resolution, and general services information/updates when appropriate; and manage via division leads to ensure expectations are met. Acts as liaison and/or represents on behalf of the agency Director/Deputy Director when interfacing with other city agencies, community walkthroughs and other activities. Minimum Qualifications: EDUCATION AND EXPERIENCE REQUIREMENTS Master’s degree in business administration, public administration, management, project management, organizational management/leadership; or related field from an accredited college or university. Minimum eight (8) years of senior management, policy-driven operational responsibilities including four (4) years of experience managing heterogeneous functions through subordinate managerial staff is required. Proven track record of having worked in a federal, state, and/or local municipality or public university system. Equivalency Notes: Have an equivalent combination of education and experience. Non-supervisory experience or education may not be substituted for the required supervisory experience. Licenses, Registrations, and Certificates Have a valid Maryland class c noncommercial driver's license or an equivalent driver's license and be eligible to obtain a Baltimore City driver’s permit. Provisional driver’s licenses are not acceptable. Note: you must upload a copy of your valid driver’s license with the application at the time of applying. Additional Information Background Check Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. Probation All people, including current City employees, selected for this position must complete a mandatory six-month probation. Financial Disclosure This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application. BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER
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