Inside Sales Account Manager
Missouri Pipe Fittings, LLC - Saint Louis, Missouri, United States, 63146
Work at Missouri Pipe Fittings, LLC
Overview
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Overview
mbrugner@mopipe.us | 636-489-9149 Start Date:
Flexible, ASAP Modality:
In-Person – St. Louis, MO Expectations:
Full Time, 40 hrs/week Comp Structure:
Salary + Profit Sharing (not a commission-based role) Report to:
Inside Sales and Customer Experience Manager Steps to Apply:
Complete Culture Index and Criteria Cognitive Test; send resume to Matt Serve Customers. Manage Accounts. Drive Results. Are you a service-oriented professional who thrives on ownership, accuracy, and delivering for long-term customers? MOPIPE is hiring an Inside Sales / Account Manager to help us manage relationships, issue accurate quotes, and ensure smooth order execution across a portfolio of distributor and OEM accounts. You’ll serve as the key point of contact for your accounts — answering questions, issuing quotes, following up on orders, and coordinating internally with operations and procurement to deliver what customers need. This is not a cold-calling sales role — it’s a customer-facing execution role focused on service, margin protection, and relationship management. Our customer base is highly loyal and relationship-driven—many of our accounts have been with us for 10+ years. This role is about continuing that tradition of trust while improving how we serve, quote, and grow alongside those customers. About the Company: MOPIPE is a 92-year-old domestic manufacturer and distributor of pipe nipples and fittings. We sell through PVF distributors and directly to manufacturers in industries such as utilities, HVAC/plumbing, oil & gas, and agriculture. We differentiate ourselves through our ability to quickly produce and deliver specialty products that are difficult to source elsewhere. We operate a manufacturing and distribution facility near downtown St. Louis, MO. As of June 2025, MOPIPE has ~35 employees. About Our Culture: We’re an old business with new energy. In 2024, MOPIPE was acquired by Stacker Holdings, a Chicago-based group focused on industrial businesses. Together, we’re building a culture of high performance that rewards people who move the company forward. We work hard AND maintain a friendly, small business atmosphere where we care for our employees. Position Responsibilities: § Account Management & Service:
Own a book of business with recurring accounts. Respond to inquiries, provide quotes, follow through on order status, and ensure excellent service. § Quoting & Pricing:
Issue accurate quotes using pricing logic and margin targets. Spot opportunities to grow the account or preserve margin, and escalate as needed. § Order Coordination:
Review orders entered by support team; verify accuracy and handle exceptions. Coordinate with operations, procurement, and shipping as needed. § Customer Retention:
Build trust through responsiveness, accuracy, and partnership. Keep customers informed and resolve issues quickly. § Sales Support Tools:
Maintain accurate records, pricing, and customer info in ERP and EDI systems. Help improve tools and templates to increase team speed and quality. § Cross-Functional Communication:
Serve as a key liaison between customers and internal teams. Translate customer needs into clear internal requests and follow-through. Critical Outcomes: §95% quote response rate within one business day §99% accuracy in entered or reviewed orders § §Strong customer satisfaction and loyalty §Clear, proactive communication with operations and procurement §Growing pricing and product knowledge across core accounts §Contribution to team process improvements (at least 1 per year) § Values Fit:
Embodies MOPIPE’s core values: Get the Job Done, Care for Each Other, Nail the Details, Get Better Every Day § Customer-Focused:
You enjoy serving and solving for customers § Detail-Oriented:
You take pride in accuracy and clear communication § Business-Minded:
You understand the impact of pricing and margin § Organized & Reliable:
You can juggle multiple requests and follow through § Collaborative:
You work well with support, production, and leadership § Tech-Comfortable:
You’re confident using Outlook, Excel, ERP, and EDI tools Education / Job Requirements: §2+ years experience in inside sales, customer service, or account management preferred §Experience in a manufacturing or distribution setting preferred but not required §Familiarity with ERP or EDI systems a plus §Some travel to key accounts required ( §High school diploma required; associate’s or bachelor’s a plus Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Sales and Business Development Industries Manufacturing Referrals increase your chances of interviewing at Missouri Pipe Fittings, LLC by 2x Sign in to set job alerts for “Inside Sales Account Manager” roles.
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