Onsite Desktop Support Technician - Direct Hire
F2OnSite - Wilmington, Delaware, us, 19894
Work at F2OnSite
Overview
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Overview
Onsite Desktop Support Technician - Direct Hire
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F2Onsite 6 days ago Be among the first 25 applicants Join to apply for the
Onsite Desktop Support Technician - Direct Hire
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F2Onsite Immediate need for an Onsite Desktop/End User support Technician, Candidates should have 2 years of Desktop support experience. Skill set should include: Windows 10, imaging, deployments, HW Break/Fix on desktops and laptops, End User Support, MS Applications, remote tools, ticketing systems and good communication and documentation.
Immediate need for an Onsite Desktop/End User support Technician, Candidates should have 2 years of Desktop support experience. Skill set should include: Windows 10, imaging, deployments, HW Break/Fix on desktops and laptops, End User Support, MS Applications, remote tools, ticketing systems and good communication and documentation.
Job Description
Advising staff on appropriate procedures for directing their IT-related queries and recommendations. Receiving and documenting requests for support. Deciding on the most suitable ways of providing aid. Delivering IT and related assistance upon request, or as you deem suitable. Configuring new desktops, routers, modems, and similar devices. Performing routine inspections and upkeep of existing installations. Updating computer operating systems and other important software, as needed. Substantiating requests for hardware and software purchases and upgrades, if appropriate. Providing suggestions on appropriate training for staff.
Requirements
Education and Experience:
Typically requires technical school certification or equivalent of 1-2 years of relevant experience Knowledge of relevant software and hardware systems May require additional customer-specific certifications or training as required
Skills
Excellence in communication and customer-facing skills Strong oral, written and interpersonal skills Ability to follow instructions and processes with minimal instruction Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair kit Additional requirements may exist if offer of employment is extended
Additional Information
All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers. F2OnSite supports and adheres to all state laws regarding background checks. This position requires specific work hours to be adhered to. Typically the work hours are not flexible, so you must be able available to work during those hours. Seniority level
Seniority level
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Employment type
Full-time Job function
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