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Hybrid role 3X a week in office in Elk Grove, CA; no remote capabilities ALLDATA is the industry’s #1 choice for unedited OEM automotive repair and collision information. Founded in 1986, the Elk Grove, California-based company has more than 115,000 subscribers worldwide who rely on us for access to the OEM-accurate information and procedures they need for safe and accurate repairs. More than 400,000 technicians trust ALLDATA’s industry-leading software solutions for faster diagnostics, updated OEM information covering 95% of vehicles on the road today, and simpler shop management. With the support of our parent company, AutoZone, we are an employer of choice for those who are passionate about working for a leader in the automotive software industry. PositionSummary: The Lead Systems Administrator will serve as a subject matter expert (SME) responsible for the ongoing operations of all infrastructure components of a hosted datacenter, as well as the ALLDATA presence in the GCP cloud. Responsibilities include server provisioning and installations, support and administration including: physical and virtual server setup, OS installations, automation, advanced troubleshooting, application level support and root cause analysis in both on-premise (datacenter) and GCP environments. PositionResponsibilities-Otherdutiesmaybeassigned: Responsible for the continued maintenance of systems including software installation, patch application, file-system management, performance monitoring and tuning and troubleshooting alerts from commercial, open source and locally developed monitoring tools, networking as related to datacenter and GCP operations of team infrastructure and resources. Use Terraform and Gitlab to provision and maintain IaaS resources within GCP. 24/7productionsupportwithparticipationinteamon-call. Off-hoursmaintenanceactivitiesasscheduled. LeadtheLinux/Unixinfrastructuresupportteamtomeetoperationalgoalsandprojecttimelines. Leadand/orassistprojectteamswithtechnicalissuesinallphasesofcompany'sstandardsandbestpractices Understandthecustomerneedsandprovidetimelysupportforproductionissues. Proposetechnicalsolutionsbasedonproductionissues. Complywithchangecontrolandreleasemanagementpoliciesandprocedures. Weeklyreportingondefinedmetrics,projectstatusanddatacenterandGCPinfrastructure. PositionRequirements: Bachelor’sdegree(B.A.orB.S.)fromfour-yearcollegeoruniversityinrelevantfield;orequivalentworkexperience. 10ormoreyearsofprofessional24x7systemsmaintenanceexperienceinaLinux/Unixdatacenterand/orpubliccloudenvironment(GCPpreferred). Strong knowledge/understanding of ITIL support processes and methodologies, incident management, change control management, problem management. ExperiencewithAgileSDLCaplus. Ability to activelyparticipate both technically and functionally withinall applications of service management: incident, problem, change, asset, CMDB and, IT Operations Management. Demonstratedabilitytoworkinafast-pacedenvironmentwhilebalancingmultiplepriorities. Linux,CloudandITcertificationsconsidered: Linux:RHCE,LFCS,LPIC-1orequivalent Cloud:GCPCloudEngineer,AWSSysOpsAdminorequivalent ITILFoundation,CompTIAServer+ The salary range for this position is 107,000 - $187,000. When extending an offer of employment, ALLDATA considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, company financials, as well as external market and organizational considerations.ALLDATA values and is committed to diversity, equity and inclusion. Compensation Range (USD) : MIN 107000.0 - MID 147100.0 - MAX 187000.0 #J-18808-Ljbffr