McDonald's
Dedicated OTP Pro
McDonald's - Springfield, Virginia, United States, 22150
Work at McDonald's
Overview
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Overview
Operations Technology Professional (OTP) Pro
We are looking for a dedicated Operations Technology Professional (OTP) Pro to actively support the development and execution of our in-restaurant technology, ensuring that all equipment functions at the highest level for our customers and crew. OTPs are at the heart of running great restaurants. They elevate expertise and ensure end usersmanagers, crew, and customerscan effectively use the technology in the restaurants. Responsibilities The OTP Pro is responsible for deploying, maintaining, and repairing restaurant hardware, software, and network technology in their organization's restaurants. Duties of this position include the following: Upgrades: Perform certain self-installs and OS upgrades Maintenance: Perform scheduled maintenance tasks to ensure optimal functionality and performance of equipment Troubleshooting: Provide in-house technology support to triage issues on-site and over the phone Development: Train, develop and lead an organization of OTPs for restaurant-level support Training: Provide necessary resources, tools and support as new technologies and initiatives are deployed Perks and Benefits Competitive pay starting at $16.00 hourly 4 college credit hours for attending OTP Pro class Paid sick leave or paid time off Tuition reimbursement and/or educational assistance through Archways to Opportunity Employee discounts and free meals during shifts Qualifications Responsible with good attention to detail and strong time management skills Strong communication skills with the ability to effectively communicate technology issues, outcomes, needs and costs Self-motivated with a thirst for knowledge Flexible availability as some upgrades or equipment replacements must be completed during late evenings or early mornings. Weekend availability and on-call availability may be needed on occasion Ability to travel to restaurants located in Northern and Central Virginia Ability to lift up to 50 pounds Must be 18 years old to apply Additional Information This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. This restaurant is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity/expression, genetic information, or any other legally-recognized protected basis under federal, state, or local laws, regulations or ordinances. Applicants may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain federal, state, or local laws. A reasonable accommodation is a change or adjustment to a job or work environment that will ensure an equal employment opportunity without imposing an undue hardship on the operation of the business. Please contact the restaurant you are applying to if you need assistance completing any forms or to otherwise participate in the application process.
We are looking for a dedicated Operations Technology Professional (OTP) Pro to actively support the development and execution of our in-restaurant technology, ensuring that all equipment functions at the highest level for our customers and crew. OTPs are at the heart of running great restaurants. They elevate expertise and ensure end usersmanagers, crew, and customerscan effectively use the technology in the restaurants. Responsibilities The OTP Pro is responsible for deploying, maintaining, and repairing restaurant hardware, software, and network technology in their organization's restaurants. Duties of this position include the following: Upgrades: Perform certain self-installs and OS upgrades Maintenance: Perform scheduled maintenance tasks to ensure optimal functionality and performance of equipment Troubleshooting: Provide in-house technology support to triage issues on-site and over the phone Development: Train, develop and lead an organization of OTPs for restaurant-level support Training: Provide necessary resources, tools and support as new technologies and initiatives are deployed Perks and Benefits Competitive pay starting at $16.00 hourly 4 college credit hours for attending OTP Pro class Paid sick leave or paid time off Tuition reimbursement and/or educational assistance through Archways to Opportunity Employee discounts and free meals during shifts Qualifications Responsible with good attention to detail and strong time management skills Strong communication skills with the ability to effectively communicate technology issues, outcomes, needs and costs Self-motivated with a thirst for knowledge Flexible availability as some upgrades or equipment replacements must be completed during late evenings or early mornings. Weekend availability and on-call availability may be needed on occasion Ability to travel to restaurants located in Northern and Central Virginia Ability to lift up to 50 pounds Must be 18 years old to apply Additional Information This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. This restaurant is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity/expression, genetic information, or any other legally-recognized protected basis under federal, state, or local laws, regulations or ordinances. Applicants may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain federal, state, or local laws. A reasonable accommodation is a change or adjustment to a job or work environment that will ensure an equal employment opportunity without imposing an undue hardship on the operation of the business. Please contact the restaurant you are applying to if you need assistance completing any forms or to otherwise participate in the application process.