Monroe Energy
Wholesale Marketing Specialist Share LinkedIn Twitter Faceboo...
Monroe Energy - Atlanta, Georgia, United States, 30383
Work at Monroe Energy
Overview
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Overview
Job Description
Key Role Description
The Wholesale Marketing Specialist role includes a variety of tasks and responsibilities that support the wholesale marketing manager, our current customer needs, and some support processes associated with pricing formulas, and contract-specific details. This role serves as the front-line communication to our customers, and this role is first and foremost customer service based: managing phone calls, emails, processing credits and rebills for our customers. Other responsibilities include database and inventory management, ad-hoc reporting and process improvement projects. This role supports the Marketing Operations team and function. Entry-level.
Role Specific Competencies
At Monroe, we have identified specific competencies we expect all leaders of our organization to possess. These competencies are incorporated as a part of our Selection, Performance Management/Review and Developmental processes. Key competencies and activities for this role include, but are not limited to the following:
Knowledge of Work Areas and Responsibilities
- Customer Service Focused
Represents the wholesale marketing operations team for Monroe Energy
Manages and maintains wholesale contracts and contract process from start to finish
Updates/publishes pricing into a pricing system to distributed to external counterparties
Communicates with customers to set up new accounts and/or maintain current accounts
Monitors day deals, input into Right Angle and manages volumes
Coordinates with the billing group to ensure accurate invoicing
Updates inventory levels based on terminal reports
Manages customer product allocations
Administrative duties (i.e.: set up meetings, order lunches, place orders for customer gifts, shipping)
Exceptional Qualities
Strong customer service approach
Go-getter personality with a positive attitude that enjoys solving problems
Able to deliver quality and accurate work within established deadlines
Communications - Verbal and Written
- includes written and verbal communications, can communicate effectively with outside parties and has good listening skills.
Problem Solving
- strives to understand contributing factors and works to resolve complex situations.
Delivering Results - Sense of Urgency
- Works toward achieving defined goals, meets deadlines and provides timely status updates.
Teamwork/Cooperation
- accountable to team, works to meet established deliverables, and is respectful of others.
Initiative
- Takes action with little direction, seeks new opportunities, and strives to see projects to completion.
Work Reliability/Quality
- strives to eliminate errors, accurate work is a priority and seeks opportunities to improve product/services.
Integrity and Trust
- honest, accountable, upholds ethics standards and maintains confidentiality.
Experience and Skills Education, Experience, and Skill Requirements
Minimum Qualifications: * Bachelor's Degree in Marketing, Finance, Business Administration, Supply Chain, or related degree * Quick learner, technical and/or analytical background * Proficient with Microsoft Word, Outlook, PowerPoint and Excel.
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The Wholesale Marketing Specialist role includes a variety of tasks and responsibilities that support the wholesale marketing manager, our current customer needs, and some support processes associated with pricing formulas, and contract-specific details. This role serves as the front-line communication to our customers, and this role is first and foremost customer service based: managing phone calls, emails, processing credits and rebills for our customers. Other responsibilities include database and inventory management, ad-hoc reporting and process improvement projects. This role supports the Marketing Operations team and function. Entry-level.
Role Specific Competencies
At Monroe, we have identified specific competencies we expect all leaders of our organization to possess. These competencies are incorporated as a part of our Selection, Performance Management/Review and Developmental processes. Key competencies and activities for this role include, but are not limited to the following:
Knowledge of Work Areas and Responsibilities
- Customer Service Focused
Represents the wholesale marketing operations team for Monroe Energy
Manages and maintains wholesale contracts and contract process from start to finish
Updates/publishes pricing into a pricing system to distributed to external counterparties
Communicates with customers to set up new accounts and/or maintain current accounts
Monitors day deals, input into Right Angle and manages volumes
Coordinates with the billing group to ensure accurate invoicing
Updates inventory levels based on terminal reports
Manages customer product allocations
Administrative duties (i.e.: set up meetings, order lunches, place orders for customer gifts, shipping)
Exceptional Qualities
Strong customer service approach
Go-getter personality with a positive attitude that enjoys solving problems
Able to deliver quality and accurate work within established deadlines
Communications - Verbal and Written
- includes written and verbal communications, can communicate effectively with outside parties and has good listening skills.
Problem Solving
- strives to understand contributing factors and works to resolve complex situations.
Delivering Results - Sense of Urgency
- Works toward achieving defined goals, meets deadlines and provides timely status updates.
Teamwork/Cooperation
- accountable to team, works to meet established deliverables, and is respectful of others.
Initiative
- Takes action with little direction, seeks new opportunities, and strives to see projects to completion.
Work Reliability/Quality
- strives to eliminate errors, accurate work is a priority and seeks opportunities to improve product/services.
Integrity and Trust
- honest, accountable, upholds ethics standards and maintains confidentiality.
Experience and Skills Education, Experience, and Skill Requirements
Minimum Qualifications: * Bachelor's Degree in Marketing, Finance, Business Administration, Supply Chain, or related degree * Quick learner, technical and/or analytical background * Proficient with Microsoft Word, Outlook, PowerPoint and Excel.
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