Veterinary Practice Partners
Veterinary Receptionist
Veterinary Practice Partners - Bettendorf, Iowa, United States, 52722
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Overview
Veterinary Receptionist
Maplewood Veterinary Center is hiring a part-time veterinary receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. As you join our mission, expect to be supported in your work and home life with: Employee pet discount because we know your pets are family, too. 401(k) with a generous company match to help you invest in your future while you care for pets today Salary: $15.00 - $17.00 per hour, determined by the candidate's skills, experience, and qualifications. Schedule: Clinic hours are Monday-Friday 7:30 am to 5:00 pm Key Responsibilities: Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms. Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments. Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups. Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior. Assist in maintaining cleanliness and organization to ensure a positive client experience. Qualifications: Previous experience as a veterinary receptionist or medical office assistant preferred Strong organizational and multitasking skills Ability to maintain a calm, professional, and positive demeanor About Maplewood Veterinary Center We strive to provide compassionate care with a focus on preventative and wellness care. We recognize the significance of the special God-given human-animal bond and its value to the health of our community, and we are committed to providing a friendly and welcoming environment that enhances that bond. Visit us at
www.maplewood.vet
to learn more!
Maplewood Veterinary Center is hiring a part-time veterinary receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. As you join our mission, expect to be supported in your work and home life with: Employee pet discount because we know your pets are family, too. 401(k) with a generous company match to help you invest in your future while you care for pets today Salary: $15.00 - $17.00 per hour, determined by the candidate's skills, experience, and qualifications. Schedule: Clinic hours are Monday-Friday 7:30 am to 5:00 pm Key Responsibilities: Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms. Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments. Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups. Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior. Assist in maintaining cleanliness and organization to ensure a positive client experience. Qualifications: Previous experience as a veterinary receptionist or medical office assistant preferred Strong organizational and multitasking skills Ability to maintain a calm, professional, and positive demeanor About Maplewood Veterinary Center We strive to provide compassionate care with a focus on preventative and wellness care. We recognize the significance of the special God-given human-animal bond and its value to the health of our community, and we are committed to providing a friendly and welcoming environment that enhances that bond. Visit us at
www.maplewood.vet
to learn more!