Merge IT LLC
IT Support Engineer - Hornell, NY
Merge IT LLC - Hornell, New York, United States, 14843
Work at Merge IT LLC
Overview
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Overview
Our enterprise-level client is seeking to add an IT Support Engineer to the team in Hornell, NY. Please see below for full details-
Job Notes: -- 6-month contract / extensions and full-time conversion possible with good performance. -- Onsite in Hornell, NY -- Hours: M-Th, 9 am to 3pm (six hours per day x four days per week = 24 hours per week), potential for full-time conversion
Pay Rate =
$23-25 w2 per hour
Overview: We are seeking a reliable and customer-focused IT Support Engineer to provide onsite technical support for end users. This part-time role focuses on O365 support, Autopilot provisioning, asset management, and general desktop troubleshooting. The ideal candidate will be a hands-on problem solver with a strong understanding of Windows-based environments and standard IT support practices.
Key Responsibilities: Provide deskside support for Microsoft O365 applications (Outlook, Teams, OneDrive, etc.) Configure and deploy devices using Windows Autopilot Track, manage, and update hardware inventory and asset records Perform basic troubleshooting for desktops, laptops, and peripheral devices Support end users with day-to-day technical issues and escalate when necessary Document all support activities and resolutions in the ticketing system Requirements:
1-3 years of experience in a deskside or technical support role Proficient in Microsoft 365 suite and Windows 10/11 environments Experience with Windows Autopilot and device provisioning Strong communication and customer service skills Ability to work independently and manage time effectively Basic understanding of asset lifecycle and inventory tools Preferred Qualifications:
Experience in a corporate IT environment Familiarity with ServiceNow or similar ITSM tools A+ or Microsoft certifications a plus Why Choose Merge IT? We have a team of talented and ambitious professionals that drive growth by identifying and delivering top quality IT talent for our Fortune 100, enterprise-level clients (aka 'Big Name' - think big banks, big pharma, etc.).
We would love to connect with you! Follow us on social media and be the first to know about open positions, career advice, and insider tips and tricks. Find us by searching @MergeITLLC on Instagram, Facebook, or Twitter or paste this link into your browser: https://compiled.social/MergeITLLC
Merge IT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Nothing in this job posting guarantees employment.
Job Notes: -- 6-month contract / extensions and full-time conversion possible with good performance. -- Onsite in Hornell, NY -- Hours: M-Th, 9 am to 3pm (six hours per day x four days per week = 24 hours per week), potential for full-time conversion
Pay Rate =
$23-25 w2 per hour
Overview: We are seeking a reliable and customer-focused IT Support Engineer to provide onsite technical support for end users. This part-time role focuses on O365 support, Autopilot provisioning, asset management, and general desktop troubleshooting. The ideal candidate will be a hands-on problem solver with a strong understanding of Windows-based environments and standard IT support practices.
Key Responsibilities: Provide deskside support for Microsoft O365 applications (Outlook, Teams, OneDrive, etc.) Configure and deploy devices using Windows Autopilot Track, manage, and update hardware inventory and asset records Perform basic troubleshooting for desktops, laptops, and peripheral devices Support end users with day-to-day technical issues and escalate when necessary Document all support activities and resolutions in the ticketing system Requirements:
1-3 years of experience in a deskside or technical support role Proficient in Microsoft 365 suite and Windows 10/11 environments Experience with Windows Autopilot and device provisioning Strong communication and customer service skills Ability to work independently and manage time effectively Basic understanding of asset lifecycle and inventory tools Preferred Qualifications:
Experience in a corporate IT environment Familiarity with ServiceNow or similar ITSM tools A+ or Microsoft certifications a plus Why Choose Merge IT? We have a team of talented and ambitious professionals that drive growth by identifying and delivering top quality IT talent for our Fortune 100, enterprise-level clients (aka 'Big Name' - think big banks, big pharma, etc.).
We would love to connect with you! Follow us on social media and be the first to know about open positions, career advice, and insider tips and tricks. Find us by searching @MergeITLLC on Instagram, Facebook, or Twitter or paste this link into your browser: https://compiled.social/MergeITLLC
Merge IT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Nothing in this job posting guarantees employment.