Tata Consultancy Services
Tools Administrator - OpenText
Tata Consultancy Services - Atlanta, Georgia, United States, 30383
Work at Tata Consultancy Services
Overview
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Overview
Must Have Technical/Functional Skills
Implement, configure, and customize OpenText NA to support business requirements. Develop event-based notifications and alerts for document management and workflow automation.
Roles & Responsibilities
Working with enterprise systems and applications to ensure seamless integration with OpenText NA. Monitor and optimize notification queues, event triggers, and message delivery mechanisms. Perform troubleshooting, debugging, and issue resolution related to OpenText NA. Work with stakeholders to define notification rules, workflows, and escalation policies. Support system upgrades, patches, and performance tuning for OpenText NA environments. Managing licenses for OpenText NA and its components. Configuring and managing node groups and device profiles to streamline network management. Develop and maintain technical documentation, SOPs, and best practices. Collaborate with IT, business users, and vendors to enhance system functionality. Provide user training and support on OpenText NA features and capabilities. Disaster recovery configuration, database maintenance, security configuration, and certificate management. Creating and maintaining documentation for system configurations, operational procedures, and troubleshooting guides.
Generic Managerial Skills, If any
Coordination with cross-functional teams, and documentation skills.
Salary Range-$90,000-$130,000 a year
#LI-KR1
Implement, configure, and customize OpenText NA to support business requirements. Develop event-based notifications and alerts for document management and workflow automation.
Roles & Responsibilities
Working with enterprise systems and applications to ensure seamless integration with OpenText NA. Monitor and optimize notification queues, event triggers, and message delivery mechanisms. Perform troubleshooting, debugging, and issue resolution related to OpenText NA. Work with stakeholders to define notification rules, workflows, and escalation policies. Support system upgrades, patches, and performance tuning for OpenText NA environments. Managing licenses for OpenText NA and its components. Configuring and managing node groups and device profiles to streamline network management. Develop and maintain technical documentation, SOPs, and best practices. Collaborate with IT, business users, and vendors to enhance system functionality. Provide user training and support on OpenText NA features and capabilities. Disaster recovery configuration, database maintenance, security configuration, and certificate management. Creating and maintaining documentation for system configurations, operational procedures, and troubleshooting guides.
Generic Managerial Skills, If any
Coordination with cross-functional teams, and documentation skills.
Salary Range-$90,000-$130,000 a year
#LI-KR1