GTS Technology Solutions
Salesforce CRM Business Analyst
GTS Technology Solutions - Denton, Texas, United States, 76205
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Job Title:
Salesforce CRM Business Analyst Join GTS Customer as a key Salesforce CRM Business Analyst: Hybrid work schedule, Contract to Hire Are you passionate about technology and ready to make a real impact? GTS customer is seeking a Salesforce CRM Business Analyst to join their team in Denton, TX. This is a contract to hire, hybrid work schedule opportunity supporting CRM strategy, user adoption, and continuous improvement efforts to drive business value. Be part of an organization where your Salesforce CRM expertise ensures successful delivery of Salesforce-based initiatives. 3-6 month Contract to Hire position with GTS customer Hybrid work schedule in Denton, TX 2 days in office, 3 days work from home Salary conversion at $85,000-$90,000 annually Gather and document detailed business and technical requirements related to CRM functionality, integrations, and reporting needs. Analyze current business processes and identify opportunities for automation and improvement using Salesforce. Collaborate with stakeholders across departments to define and prioritize features. Translate business needs into functional specifications, user stories, and acceptance criteria. Partner with Salesforce administrators and developers to design, configure, and deploy Salesforce solutions. Lead user acceptance testing (UAT) and support go-live activities. Provide ongoing support, training, and documentation for Salesforce users. Maintain data integrity, governance, and security within the CRM system. Monitor CRM usage and performance, identifying trends and proposing optimizations. Stay updated on Salesforce platform changes, releases, and best practices. Required Skills & Qualifications Bachelors degree in Business, Information Systems, Computer Science or related field required. Additional job-related experience may substitute for the required education on a year-for-year basis. 5+ years of experience as a CRM Business Analyst, with at least 3 years focused on Salesforce CRM. Strong understanding of Salesforce Cloud. Experience with requirements gathering, business process mapping, and user story creation. Excellent communication, presentation, and stakeholder management skills. Preferred Skills Experience with Salesforce Education Cloud is highly preferred. Experience with TargetX is highly preferred. Salesforce Business Analyst certification is highly preferred. Familiarity with Texas Administrative Code (TAC 202). Special Requirements Must pass a satisfactory standard criminal background check upon hire. Join a team where your talents analyzing, designing, and implementing CRM solutions using Salesforce and your career can grow. Apply now and take the next step as a Salesforce CRM Business Analyst with GTS customer! GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used fairly and does not unlawfully discriminate against any individual. GTS Technology Solutions participates in E-Verify to confirm the employment eligibility of all newly hired employees. If you are offered a position with GTS Technology Solutions, your employment will be contingent upon successful verification of your identity and legal authorization to work in the United States through E-Verify. For more information about E-Verify, please visit E-Verify's official website. Seniority level
Seniority level
Mid-Senior level Employment type
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Business Development Industries
Higher Education Referrals increase your chances of interviewing at GTS Technology Solutions by 2x Inferred from the description for this job
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Job Title:
Salesforce CRM Business Analyst Join GTS Customer as a key Salesforce CRM Business Analyst: Hybrid work schedule, Contract to Hire Are you passionate about technology and ready to make a real impact? GTS customer is seeking a Salesforce CRM Business Analyst to join their team in Denton, TX. This is a contract to hire, hybrid work schedule opportunity supporting CRM strategy, user adoption, and continuous improvement efforts to drive business value. Be part of an organization where your Salesforce CRM expertise ensures successful delivery of Salesforce-based initiatives. 3-6 month Contract to Hire position with GTS customer Hybrid work schedule in Denton, TX 2 days in office, 3 days work from home Salary conversion at $85,000-$90,000 annually Gather and document detailed business and technical requirements related to CRM functionality, integrations, and reporting needs. Analyze current business processes and identify opportunities for automation and improvement using Salesforce. Collaborate with stakeholders across departments to define and prioritize features. Translate business needs into functional specifications, user stories, and acceptance criteria. Partner with Salesforce administrators and developers to design, configure, and deploy Salesforce solutions. Lead user acceptance testing (UAT) and support go-live activities. Provide ongoing support, training, and documentation for Salesforce users. Maintain data integrity, governance, and security within the CRM system. Monitor CRM usage and performance, identifying trends and proposing optimizations. Stay updated on Salesforce platform changes, releases, and best practices. Required Skills & Qualifications Bachelors degree in Business, Information Systems, Computer Science or related field required. Additional job-related experience may substitute for the required education on a year-for-year basis. 5+ years of experience as a CRM Business Analyst, with at least 3 years focused on Salesforce CRM. Strong understanding of Salesforce Cloud. Experience with requirements gathering, business process mapping, and user story creation. Excellent communication, presentation, and stakeholder management skills. Preferred Skills Experience with Salesforce Education Cloud is highly preferred. Experience with TargetX is highly preferred. Salesforce Business Analyst certification is highly preferred. Familiarity with Texas Administrative Code (TAC 202). Special Requirements Must pass a satisfactory standard criminal background check upon hire. Join a team where your talents analyzing, designing, and implementing CRM solutions using Salesforce and your career can grow. Apply now and take the next step as a Salesforce CRM Business Analyst with GTS customer! GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used fairly and does not unlawfully discriminate against any individual. GTS Technology Solutions participates in E-Verify to confirm the employment eligibility of all newly hired employees. If you are offered a position with GTS Technology Solutions, your employment will be contingent upon successful verification of your identity and legal authorization to work in the United States through E-Verify. For more information about E-Verify, please visit E-Verify's official website. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Other Job function
Job function
Business Development Industries
Higher Education Referrals increase your chances of interviewing at GTS Technology Solutions by 2x Inferred from the description for this job
Medical insurance Vision insurance Pension plan Get notified about new Customer Relationship Management Business Analyst jobs in
Denton, TX . Business Analyst, eCommerce - Remote (Texas/North Carolina)
Business Analyst II (Systems Analyst) - GNS &Transcon Products, IS Operational Experience
Dallas, TX $85,000.00-$135,000.00 1 month ago Senior Analyst - Business Intel - Python Developer
Lewisville, TX $70,000.00-$120,000.00 2 days ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr