Mellion Orthodontics
Office Coordinator
Mellion Orthodontics - Medina, Ohio, United States, 44256
Work at Mellion Orthodontics
Overview
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Overview
Mellion Orthodontics, located in Fairlawn and Medina, provides top-notch orthodontic care while creating a fun and unique patient experience. Our team includes experts in growth, facial development, teeth, and jaw alignment, specializing in orthodontics and dentofacial orthopedics. We are a Blue Diamond Invisalign® provider offering both Invisalign® and traditional braces. Led by Drs. Zach, Alex, and Joe, supported by a highly trained and experienced team, we aim to make you feel like part of our family. Our practice ensures that orthodontic treatment is simple and convenient for patients of all ages, delivering beautiful, healthy smiles for a lifetime.
We are currently seeking to fill a Office Coordinator position which involves a variety of responsibilities that help our practice run smoothly and efficiently. A degree in organizational management or experience with developing systems would be a great fit for this position. To the right person, we offer a fun, challenging and rewarding career that offers great work-life balance. Check us out at www.mellionortho.com as well as on Facebook, Instagram & TikTok (#mellionsmiles).
Applicants should fully complete the application to be considered for this position. Incomplete applications will not be reviewed.
**Once you have applied for the position, please be sure to check your junk/spam folders; your phone interview invitation may have been directed there.**
The right candidate will:
Possess a strong, independent work ethic Display excellent communication skills Thrive in a fast-paced environment and positivity Be passionate about customer service and serve our patients and families with a smile, compassion and sense of urgency Demonstrate attention to detail and ask questions to ensure accuracy Work independently to achieve team goals and can quickly change course to do what is best for the team Value their time and the time of others to keep patient appointments on schedule Appreciate and contribute to a spotless work environment, ensuring the health and safety of all who step foot in our office
Job responsibilities may include but are not limited to: Welcome patients to the office and assist in onboarding new patients Manage daily patient schedule Answer phones and schedule patient appointments Communicating clearly with patients and/or parents in person and through text, email, and phone Communicating with doctor and dentist offices regarding mutual patients Tracking daily, weekly, and monthly statistics regarding patients, financials, and appointments Learning to anticipate needs of doctor and teammates to ensure an efficient workflow throughout the day Oversee communication with referring offices Participate and help drive marketing efforts that contribute to growth of the practice Work cohesively with team members to create an excellent patient experience Verify insurance and assist in managing patient accounts Help improve efficiency of office systems
Qualifications: Experience in organizational management or systems preferred but not required; we will train the right candidate
Previous experience in a scheduling position and handling multi-line phone systems is a plus
Comfortable and efficient using technology and learning new processes Applicants are a minimum age of 18 years old Exceptional Customer Service and Communication skills Ability to work collaboratively in a team-oriented environment
Other details:
34-36 hours per week; no regular weekend/ evening hours; Our team participates in approximately 3 'off hours' events each year including a Continuing Education event (one weeknight), Kylie Rose's Run (one Sunday afternoon) and Greater Medina Chamber of Commerce events (one weeknight). Monthly and annual bonus opportunity Uniform allowance Continuing education opportunities 401(k) Health insurance The benefit and compensation package will be competitively based on education or skill set; wages begin at $22/hour+ based on experience
**Once you have applied for the position, please be sure to check your junk/spam folders; your phone interview invitation may have been directed there.**
receptionist, scheduling assistant, office coordinator, orthodontic, marketing, sales, customer service, insurance coordinator
We are currently seeking to fill a Office Coordinator position which involves a variety of responsibilities that help our practice run smoothly and efficiently. A degree in organizational management or experience with developing systems would be a great fit for this position. To the right person, we offer a fun, challenging and rewarding career that offers great work-life balance. Check us out at www.mellionortho.com as well as on Facebook, Instagram & TikTok (#mellionsmiles).
Applicants should fully complete the application to be considered for this position. Incomplete applications will not be reviewed.
**Once you have applied for the position, please be sure to check your junk/spam folders; your phone interview invitation may have been directed there.**
The right candidate will:
Possess a strong, independent work ethic Display excellent communication skills Thrive in a fast-paced environment and positivity Be passionate about customer service and serve our patients and families with a smile, compassion and sense of urgency Demonstrate attention to detail and ask questions to ensure accuracy Work independently to achieve team goals and can quickly change course to do what is best for the team Value their time and the time of others to keep patient appointments on schedule Appreciate and contribute to a spotless work environment, ensuring the health and safety of all who step foot in our office
Job responsibilities may include but are not limited to: Welcome patients to the office and assist in onboarding new patients Manage daily patient schedule Answer phones and schedule patient appointments Communicating clearly with patients and/or parents in person and through text, email, and phone Communicating with doctor and dentist offices regarding mutual patients Tracking daily, weekly, and monthly statistics regarding patients, financials, and appointments Learning to anticipate needs of doctor and teammates to ensure an efficient workflow throughout the day Oversee communication with referring offices Participate and help drive marketing efforts that contribute to growth of the practice Work cohesively with team members to create an excellent patient experience Verify insurance and assist in managing patient accounts Help improve efficiency of office systems
Qualifications: Experience in organizational management or systems preferred but not required; we will train the right candidate
Previous experience in a scheduling position and handling multi-line phone systems is a plus
Comfortable and efficient using technology and learning new processes Applicants are a minimum age of 18 years old Exceptional Customer Service and Communication skills Ability to work collaboratively in a team-oriented environment
Other details:
34-36 hours per week; no regular weekend/ evening hours; Our team participates in approximately 3 'off hours' events each year including a Continuing Education event (one weeknight), Kylie Rose's Run (one Sunday afternoon) and Greater Medina Chamber of Commerce events (one weeknight). Monthly and annual bonus opportunity Uniform allowance Continuing education opportunities 401(k) Health insurance The benefit and compensation package will be competitively based on education or skill set; wages begin at $22/hour+ based on experience
**Once you have applied for the position, please be sure to check your junk/spam folders; your phone interview invitation may have been directed there.**
receptionist, scheduling assistant, office coordinator, orthodontic, marketing, sales, customer service, insurance coordinator