Senior Paralegal Manager
Seyfarth Shaw LLP - Boston
Work at Seyfarth Shaw LLP
Overview
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Overview
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Why Seyfarth
This position is not available for individuals living or working in New York City.
At Seyfarth, we understand that great people are the key to our success, and we provide the opportunities to match. If you join us, you’ll work with state-of-the-art technology in a friendly and professional environment, and we will continue to invest in your professional development. If you want the freedom to grow at a firm that is invested in your future, keep reading.
The Opportunity
As the Sr. Paralegal Manager, you will plan, direct and coordinate all aspects of firm-wide paralegal and case assistant activities. In this role, you will drive firm-wide strategic direction and manage recruiting, onboarding, training, performance management, utilization, and work allocation for paralegals and case assistants. Under the direction of a Senior Director, and in collaboration with firm attorneys, you will manage financial and administrative matters for the Paralegal Department. You will stay abreast of legal trends and develop strategies to ensure superior paralegal and case assistant support.
The Day-To-Day
- Analyze existing paralegal processes and staffing structures; recommend and implement changes as necessary. Introduce strategic and innovative approaches to process improvement focusing on overall operation of the team with a focus toward client service and productivity. Continuously review and enhance policies and procedures in consultation with human resources.
- Proactively address attorney and client support needs. Monitor utilization and realization of all paralegals and case assistants; adjust resources as appropriate to meet attorney and client needs across offices.
- Ensure efficient workflow, substantive training, and proper communication of firm and administrative matters amongst paralegal and case assistant teams.
- Ensure the success of paralegal and case assistant operations according to standard business metrics such as billable hours expectations, client and supervising attorney satisfaction, quality of work product, and compliance with all firm policies, including in-office work expectations.
- Collaborate with Office Administrators, Department Chairs, and Office Managing Partners in the on-site management of paralegal and case assistant productivity and effectiveness.
- Manage appropriate workloads, monitor billable and non-billable work.
- Ensure accurate and timely tracking of hours worked and billable hours.
- Consistently assess staffing levels to ensure appropriate paralegal and case assistant ratio levels are maintained; make recommendations for change.
- Collaborate with partners and HR to recruit, interview, and hire paralegals and case assistants.
- Facilitate and coordinate annual performance evaluations and compensation reviews, providing ongoing performance feedback.
- Partner with training department and supervisory attorneys to ensure proper training and professional development for paralegals and case assistants.
- Ensure effective communication, collaboration, and cooperation among teams and departments.
- Build relationships with teams and firm leadership to accomplish responsibilities and goals.
- Perform other duties as directed by firm management.
You Have
- A Bachelor’s degree
- A minimum of 7 years’ experience as a paralegal in a mid to large size law firm and at least 5 years of managerial experience.
- Experience in both litigation and transactional capacities preferred.
- Strong leadership, collaboration, communication, customer service, and problem-solving skills.
- High professionalism and interpersonal skills, with the ability to maintain confidentiality.
- Proven organizational and analytical skills.
- Ability to lead and manage a team, providing performance counseling and resolving conflicts.
- Knowledge of recruiting practices, employee relations, and paralegal compensation and billing systems.
- Ability to handle sensitive issues discreetly and effectively.
- Ability to work in a fast-paced environment, managing multiple deadlines.
- Ability to do internal marketing and stay business-minded with a focus on utilization.
- Attention to detail and reliability in reporting work hours.
What We Provide
Seyfarth offers competitive salaries and benefits, a collaborative environment, and a culture that values professional growth. We are committed to diversity and equal employment opportunity.
More About Seyfarth
With over 900 lawyers across 18 offices, Seyfarth Shaw LLP provides legal services worldwide. Learn more at .
Seyfarth Shaw is an equal opportunity employer and provides accommodations for applicants with disabilities. We value diversity and encourage all qualified applicants to apply.
Location Specific Language
Details on considerations for employment based on location and criminal history are provided in the original description.
Salary ranges vary by city, and the role is located in multiple locations including Atlanta, Boston, Chicago, Los Angeles, and San Francisco.
Additional Details
Position levels, employment type, and industry information are included in the original description.
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