Cash Management Payment Processor
Farm Credit Services Of America - Omaha, Nebraska, United States, 68137
Work at Farm Credit Services Of America
Overview
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Overview
Cash Management Payment Processor
who will be responsible for processing customer monetary activity and assure activity balances in the accounting systems and the commercial bank. Responsible for Direct Check Process. Responsible for transaction processing for Association sponsored activities.
Essential Duties & Responsibilities
Payment Processing
Reconcile the daily automated lockbox activity with the transactions to be posted in the loan accounting system; research and initiate any necessary corrective actions. Post the scanned online payments received via the lockbox for loans as directed by the customers; follow up with the assigned office when overpayments are received; reconcile the amount deposited with activity posted and research and correct any differences. Provide support to the Associations' team members regarding lockbox payment questions and research requests. Prepare the daily deposit for customer payments received at the corporate office. Properly endorse checks received based upon the payee; post the payments to the appropriate customer or General Ledger accounts; scan physical checks to the appropriate bank site; reconcile the amount to deposit with the activity posted and research and correct any differences. Responsible for endorsing, depositing, and processing diary assignment payments posted to multiple customer accounts based upon the instructions coordinated with the assigned offices. Apply funds held for customers as requested. Responsible for accepting payments from walk-in customers and applying to the customers' loan(s). Monitor, reconcile, and coordinate the necessary entries to maintain assigned General Ledger accounts. Process adjustments in the loan accounting system for classification. Process diary assignment payments. Process transactions.
Create and process all Direct Check requests Record and post cash and check Association sponsored activity transactions Miscellaneous
Responsible for cross-training and ensuring other Cash Management Team members are able to perform the duties of this position. Responsible for ensuring documented procedures are accurate so other Cash Management Team members are able to perform the duties of this position. Monitor all work queues; Shared inboxes, phone lines, and calendars, SalesForce, ServiceNow, etc. Represent the Cash Management team on cross-functional teams as assigned. Complete special projects and perform other duties as assigned. Regularly assist Product or Process Business Owners to assist in the development, implementation, testing, and/or training of Cash Management related products or processes. Assist in data compilation and maintenance of reports. Perform special studies and research projects related to Cash Management team activities. Review and process customer address and telephone number changes received in the corporate office either physically or from customers' payment stubs. Ensure the validity of the request and provide the documentation to the appropriate team member for verification and documentation retention after processing. Perform customer and teammate research requests. Monitor Remote Deposit Capture (RDC) exception item queue.
job Type:
Financial Services