Ackerman Plumbing, LLC
Dispatch Manager
Ackerman Plumbing, LLC - Sarasota, Florida, United States, 34243
Work at Ackerman Plumbing, LLC
Overview
- View job
Overview
10 hours ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
About Ackerman
Do not wait to apply after reading this description a high application volume is expected for this opportunity.
Family-owned and operated since 1946, Ackerman Plumbing is four generations strong – and still growing. We deliver leading commercial plumbing expertise to Florida’s most recognized projects, from hospitals and hotels to schools and museums. The Ackerman reputation is built on a simple commitment: providing the "World’s Greatest Plumbers” and the world’s greatest service. Competitive salary based on experience Paid Time Off and 9 Paid Holidays Health, Vision, and Dental Insurance (top-tier coverage) 401(k) Plan with 4% Company Match Latest Technology & Software Tools A collaborative, supportive, and forward-thinking work environment
Location : Sarasota, Florida
About Ackerman
Family-owned and operated since 1946, Ackerman Plumbing is four generations strong – and still growing. We deliver leading commercial plumbing expertise to Florida’s most recognized projects, from hospitals and hotels to schools and museums. The Ackerman reputation is built on a simple commitment: providing the "World’s Greatest Plumbers” and the world’s greatest service.
Benefits
Competitive salary based on experience Paid Time Off and 9 Paid Holidays Health, Vision, and Dental Insurance (top-tier coverage) 401(k) Plan with 4% Company Match Latest Technology & Software Tools A collaborative, supportive, and forward-thinking work environment
Position Overview
We’re looking for a
high-impact Dispatch Manager
to lead our growing team of dispatchers and drive operational excellence across our service business. You’ll take the wheel on core dispatching operations: scheduling, work order closeout, invoicing, reporting, and process discipline — building structure where there isn’t any and coaching up a team that’s ready to level up. This is a hands-on leadership role for someone who loves solving problems, implementing systems, and helping a fast-moving trades business scale to the next level.
Primary Responsibilities
Technician dispatch and daily workflow Work order tracking and invoicing SOP creation and team training Platform optimization (ServiceTitan / Sage Field Ops / BuildOps) Team leadership and future dispatch hiring Performance reporting (utilization, job status, quote pipeline)
Qualifications
Experience dispatching 25-75 techs in fast-paced environment (or overseeing a similar operation in another context -- e.g., call centers) Hands-on experience with field service management software (ServiceTitan, FieldEdge, etc.) Proven success driving work order closeout and AR Strong organizational skills and process building experience Able to lead and coach other dispatchers Experience in Plumbing, HVAC, Mechanical, Electrical ideal Culture fit: Cool under pressure, organized, process-oriented, loves helping techs succeed
Proficiencies
Highly organized and analytically minded, with a strong ability to set priorities and track execution Proficient in spreadsheets and GSuite/Office Strong written/verbal communicator who can influence across levels and functions Comfortable being hands-on while also zooming out to help shape broader strategy
Travel Requirements
This position is based full-time in our Sarasota office and requires in-person presence five days a week. Our technicians begin their day at 6:30 AM, so it's essential the Dispatch Manager is on-site early to support field operations from the start.
Equal Opportunity Commitment
Ackerman Plumbing is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace where everyone is respected, supported, and empowered to succeed — regardless of race, color, religion, gender, national origin, disability, veteran status, or any other protected characteristic.
"By submitting your application, you agree to receive occasional text messages from Ackerman Plumbing regarding your application status. Reply 'STOP' to opt out. Message and data rates may apply."
Powered by JazzHR
OZhi2cdn5ESeniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesInternet Publishing Referrals increase your chances of interviewing at Ackerman Plumbing, LLC by 2x Sign in to set job alerts for “Dispatch Manager” roles.Regal Hollywood 11 - Starting $16HR - Cast Member - Weekend and Evening Availability Required Sarasota, FL $120,000.00-$130,000.00 5 days ago Info Central - CSR I - Selby Library (Part Time) - R14749Traffic Operations Manager - Manager II - R14378 Sarasota, FL $63,003.20-$87,006.40 3 weeks ago Receiving Submission Processing Specialist - NGCCustomer Service Representative I - Gulf Gate Library (Part Time) - R14945Emergency Management Operations Manager - R14923 Sarasota, FL $63,627.20-$87,880.00 3 weeks ago Tuesdays/Wednesdays Early Morning Unloading/Stocking Truck (13/hr.)Library Assistant - Customer Service Representative II - R14873Team Member: 12am-8am/3am-11am/5am-9am (Tuesday Truck Unload/Stocking)Customer Service Representative I - Library Assistant - North Port Library (Part Time) - R14646Customer Service Representative I - Library Assistant (Full Time) - R14432Customer Service Representative I - Library Assistant (Part Time) - R14393Customer Service Representative II - Shannon Staub Library - R14946Customer Service Representative I - Library Assistant - Fruitville Library (Full Time) - R15071Customer Service Representative I - Library Assistant - Selby Library (Full Time) - R14523 North Port-Sarasota Area $70,000.00-$80,000.00 5 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Do not wait to apply after reading this description a high application volume is expected for this opportunity.
Family-owned and operated since 1946, Ackerman Plumbing is four generations strong – and still growing. We deliver leading commercial plumbing expertise to Florida’s most recognized projects, from hospitals and hotels to schools and museums. The Ackerman reputation is built on a simple commitment: providing the "World’s Greatest Plumbers” and the world’s greatest service. Competitive salary based on experience Paid Time Off and 9 Paid Holidays Health, Vision, and Dental Insurance (top-tier coverage) 401(k) Plan with 4% Company Match Latest Technology & Software Tools A collaborative, supportive, and forward-thinking work environment
Location : Sarasota, Florida
About Ackerman
Family-owned and operated since 1946, Ackerman Plumbing is four generations strong – and still growing. We deliver leading commercial plumbing expertise to Florida’s most recognized projects, from hospitals and hotels to schools and museums. The Ackerman reputation is built on a simple commitment: providing the "World’s Greatest Plumbers” and the world’s greatest service.
Benefits
Competitive salary based on experience Paid Time Off and 9 Paid Holidays Health, Vision, and Dental Insurance (top-tier coverage) 401(k) Plan with 4% Company Match Latest Technology & Software Tools A collaborative, supportive, and forward-thinking work environment
Position Overview
We’re looking for a
high-impact Dispatch Manager
to lead our growing team of dispatchers and drive operational excellence across our service business. You’ll take the wheel on core dispatching operations: scheduling, work order closeout, invoicing, reporting, and process discipline — building structure where there isn’t any and coaching up a team that’s ready to level up. This is a hands-on leadership role for someone who loves solving problems, implementing systems, and helping a fast-moving trades business scale to the next level.
Primary Responsibilities
Technician dispatch and daily workflow Work order tracking and invoicing SOP creation and team training Platform optimization (ServiceTitan / Sage Field Ops / BuildOps) Team leadership and future dispatch hiring Performance reporting (utilization, job status, quote pipeline)
Qualifications
Experience dispatching 25-75 techs in fast-paced environment (or overseeing a similar operation in another context -- e.g., call centers) Hands-on experience with field service management software (ServiceTitan, FieldEdge, etc.) Proven success driving work order closeout and AR Strong organizational skills and process building experience Able to lead and coach other dispatchers Experience in Plumbing, HVAC, Mechanical, Electrical ideal Culture fit: Cool under pressure, organized, process-oriented, loves helping techs succeed
Proficiencies
Highly organized and analytically minded, with a strong ability to set priorities and track execution Proficient in spreadsheets and GSuite/Office Strong written/verbal communicator who can influence across levels and functions Comfortable being hands-on while also zooming out to help shape broader strategy
Travel Requirements
This position is based full-time in our Sarasota office and requires in-person presence five days a week. Our technicians begin their day at 6:30 AM, so it's essential the Dispatch Manager is on-site early to support field operations from the start.
Equal Opportunity Commitment
Ackerman Plumbing is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace where everyone is respected, supported, and empowered to succeed — regardless of race, color, religion, gender, national origin, disability, veteran status, or any other protected characteristic.
"By submitting your application, you agree to receive occasional text messages from Ackerman Plumbing regarding your application status. Reply 'STOP' to opt out. Message and data rates may apply."
Powered by JazzHR
OZhi2cdn5ESeniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesInternet Publishing Referrals increase your chances of interviewing at Ackerman Plumbing, LLC by 2x Sign in to set job alerts for “Dispatch Manager” roles.Regal Hollywood 11 - Starting $16HR - Cast Member - Weekend and Evening Availability Required Sarasota, FL $120,000.00-$130,000.00 5 days ago Info Central - CSR I - Selby Library (Part Time) - R14749Traffic Operations Manager - Manager II - R14378 Sarasota, FL $63,003.20-$87,006.40 3 weeks ago Receiving Submission Processing Specialist - NGCCustomer Service Representative I - Gulf Gate Library (Part Time) - R14945Emergency Management Operations Manager - R14923 Sarasota, FL $63,627.20-$87,880.00 3 weeks ago Tuesdays/Wednesdays Early Morning Unloading/Stocking Truck (13/hr.)Library Assistant - Customer Service Representative II - R14873Team Member: 12am-8am/3am-11am/5am-9am (Tuesday Truck Unload/Stocking)Customer Service Representative I - Library Assistant - North Port Library (Part Time) - R14646Customer Service Representative I - Library Assistant (Full Time) - R14432Customer Service Representative I - Library Assistant (Part Time) - R14393Customer Service Representative II - Shannon Staub Library - R14946Customer Service Representative I - Library Assistant - Fruitville Library (Full Time) - R15071Customer Service Representative I - Library Assistant - Selby Library (Full Time) - R14523 North Port-Sarasota Area $70,000.00-$80,000.00 5 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr