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Salary :

$67,333.76 - $81,298.88 Annually Location :

Throughout the County of Santa Clara, CA Job Type:

Full-Time/Part-Time Job Number:

25-R44-D Department:

Santa Clara Valley Healthcare (SCVHC) Opening Date:

07/25/2025 Closing Date:

8/7/2025 11:59 PM Pacific Bargaining Unit:

01

Description

Under supervision of medical staff, to perform technical and clerical support tasks in assisting physicians and patients relative to a variety of gastroenterologic medical procedures, both diagnostic and therapeutic. The Power of WE : Together, we can make a greater impact. Bringing better care and expanding healthcare services across the community.

Santa Clara Valley Healthcare (SCVH) is the second largest public health care system in California and includes three acute care hospitals, 14 clinics and 60+ specialty and sub-specialty services. Our mission is to provide high-quality, accessible healthcare and excellent service to everyone in Santa Clara County. Santa Clara Valley Medical Center

- SCVMC is a full-service tertiary acute care teaching hospital with 699 licensed beds providing a wide range of specialized services, including Rehabilitation, Burn, Trauma, and NICU. SCVMC was ranked by U.S. News and World Report as #6 Rehabilitation Hospital in the nation and #1 in the West and designated as a 2024 High Performing hospital for Maternity Care, Heart Failure, Stroke, Hip Fracture, and Pneumonia. O'Connor Hospital

- O'Connor Hospital (OCH) is a 358 licensed bed acute care facility offering a full range of inpatient and outpatient medical, surgical and specialty programs to residents of Santa Clara County. It was founded in 1889 as one of the first hospitals in the county. OCH has grown significantly over the past five years in both its inpatient volume and its Emergency Department visits. Along with these volume increases other ancillary and clinical departments like imaging, lab, pharmacy, and respiratory have seen growth as well. St. Louise Regional Hospital

- Since 1989, St. Louise Regional Hospital (SLRH) has been caring for the residents in Santa Clara and San Benito Counties, offering a wide range of inpatient and outpatient medical specialties. SLRH has 93 beds, is a Designated Primary Stroke Center, and is the only acute care hospital in the area. Located in Gilroy, SLRH maintains a CALSTAR 2 emergency helicopter base on the premises. Regional Medical Center - Regional Medical Center (RMC) is a 258-bed hospital that is the main emergency healthcare provider for East San José, treating a wide range of critical and life-threatening conditions for more than 60 years. Since the SCVH integration of RMC effective 4/1/25, RMC has expanded the critical services including Level II trauma, Thrombectomy capable Stroke Center and STEMI care, and has been seeing an increased number of emergency visits and inpatient volume. Learn more about Santa Clara Valley Healthcare:

https://www.scvh.org/home

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Sign Up Typical Tasks

Prepares exam rooms or patient's rooms on wards for a variety of different gastroenterology procedures;

Explains a variety of gastroenterology procedures to patients and instructs and assists them in preparation for procedures;

Checks patient chart for required documentation prior to procedures;

Assists physicians during gastroenterology procedures;

Assists patients and observes their reactions and signs during procedures;

Inserts, advances, and withdraws endoscopes and snares under physician's instructions;

Assists in obtaining biopsies, specimens, and cultures;

Mark-orients and/or labels biopsies, specimens, and cultures and takes them to the laboratory;

Instructs patients on follow-up regimens;

Screens phone calls for the nature and urgency of the complaint and refers them elsewhere, as appropriate;

Calls for and picks up lab and radiology test results and files them into patient charts;

Fills out lab slips and assists patients in filling out billing information forms;

Enters billing information on computer terminal or sends it to Professional Group;

Arranges with vendors for replacement and repair of equipment and instruments;

Orders supplies;

Calls for patient charts; and

Performs other related duties as required.

Employment Standards

Training and work experience sufficient to enable a candidate to demonstrate the following kinds of knowledge and abilities:

Note:

A candidate normally would acquire the qualifications listed below for this classification through experience and training equivalent to one of the following combinations: 1. One year of experience in a hospital in a position equivalent to SCVMC's Clinic Clerk, Medical Unit Clerk, or Hospital Services Assistant II, and successful completion of a course for Gastroenterology Assistants offered by the American Society of Gastroenterology Assistants - OR - 2. Two years of experience in a class equivalent to one of the above in a variety of patient care areas and six months as a Gastroenterology Technician Trainee at VMC or in an equivalent training program.

Knowledge of:

Gastroenterology diagnostic and therapeutic procedures including upper and lower endoscopies, biopsies, motilities, lavages, function tests, specimen taking, and cultures;

Gastroenterology equipment and its uses including a variety of endoscopes, biopsy instruments, snares, video machine, and suction machine;

Hospital organization and services;

Hospital billing procedures;

Office practices and procedures.

Ability to:

Assist physicians and patients during gastroenterology procedures and manipulate the required instruments with skill, accuracy, and sensitivity;

Communicate effectively with and calm patients under varying degrees of stress;

Screen and refer calls to appropriate other hospital or health care service;

Organize and prioritize the clerical work of a small clinic type office with a moderate to high volume of patient visits.

The County offers comprehensive first-class medical, dental, and vision benefits plans for County employees and their dependents, including plans with no deductibles, no co-pays, no co-insurance, and no prescription drug co-pays.

Learn more

The County also offers generous paid time off with significant vacation, sick time, and 13 paid County holidays annually! Details are included in the with the bargaining unit applicable to the job classification.

In addition to the amazing perks above, the County also offers the additional benefits below.

Retirement Benefits The County offers robust retirement plans including a (similar to the private sector's 401(k) plan) and the In addition to lifetime retirement income available through the CalPERS pension plan, the 457(b) Deferred Compensation plan provides a great way to save for retirement and supplement the defined benefit pension available to employees. These plans help our employees build a plan for their future and contribute to their family's long-term financial well-being.

Health Flexible Spending Account The empowers employees to manage healthcare expenses efficiently with tax-free contributions (up to $3,200 for the 2024 calendar year). Secure tax-free solutions for your healthcare expenses and enjoy the flexibility to manage your healthcare finances effectively with the HFSA.

Dependent Care Assistance Program (DCAP) The enables employees to utilize tax-free funds for dependent care services, facilitating a convenient and cost-effective approach for managing your dependent care expenses. The County also offers the , an employer-funded DCAP, for employees with annual income under $120,000.

Life and AD&D The County offers life and disability benefits including , Insurance, These benefits ensure financial security and income support when you and your family need it most.

Employee Assistance Program (EAP) The County prioritizes employee mental health and well-being and offers a top-tier through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial/legal services, personal coaching, child and elder care referrals, and comprehensive crisis support.

Employee Wellness The offers free wellness programing, fitness classes and resources; including Elevate My Wellness an all-in-one platform designed to elevate your well-being journey.

Education Reimbursement A generous program is available, including Education Reimbursement for employees seeking additional training and professional development.

NOTE : Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts.

Click here to access all Memoranda of Understanding and most recent Summary of Changes. 01

Please answer the following questions. Completion of the following supplemental questions is

REQUIRED

for your application and is an integral part of the evaluation process. Initially, it will be used to evaluate against the employment standards. For those applicants meeting the employment standards, this information will be critical in the subsequent competitive assessment to identify those candidates to be invited to continue in the examination process. Your responses to the questions may also be reviewed and scored in a Competitive Rating evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as no additional information will be accepted from applicants once the Competitive Rating evaluation has begun. Please include the name of the employer, job title, job duties, dates of employment and number of hours worked per week for questions asking about your experience. A response of "see resume" or "see application" will deem your application incomplete. Vague, incomplete or non-responsive answers could result in no or low scores in a competitive rating process. Do you understand this requirement?

Yes No

02

Have you successfully completed a course for Gastroenterology Assistants offered by the American Society of Gastroenterology Assistants?

Yes No

03

Please list the course for Gastroenterology Assistants, the entity it was earned from, and the date of expiration. If you do not have any write "N/A" 04

Indicate the number of years of experience working in a hospital in a position equivalent to a or

None Less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five to less than six years Six to less than seven years Seven to less than eight years Eight to less than nine years Nine to less than ten years Ten years or more

05

Describe your experience working in a hospital in a position equivalent to a or Please include the name of the employer, job title, job duties, dates of employment and number of hours worked per week. If you do not have any write "N/A." 06

Indicate the number of years of experience working as a Gastroenterology Technician Trainee (or higher)?

None Less than six months Six months less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five to less than six years Six to less than seven years Seven to less than eight years Eight to less than nine years Nine to less than ten years Ten years or more

07

Describe your experience working as a Gastroenterology Technician Trainee (or higher). Please include the name of the employer, job title, job duties, dates of employment and number of hours worked per week. If you do not have any write "N/A." 08

Indicate the type of systems/programs you have experience using:

Archives and Records Centers Information System (ARCIS) IBEX Muse HealthLink Any electronic health record Other None

09

Please complete this survey carefully. Your responses will determine whether or not you will be referred for a specific position (i.e., geographical location). Please place a mark next to the location(s) in which you would be willing to work.

Santa Clara Valley Medical Center (VMC) O'Connor Hospital (OCH) Saint Louise Regional Hospital (SLRH) Valley Specialty Center (VSC) Regional Medical Center (RMC)

10

How did you find out about this job?

Contacted by County Recruiter Contacted by a Recruitment Firm County Employee Referral County of Santa Clara Career Website County of Santa Clara Job Interests Email Notification Facebook Instagram LinkedIn Indeed Virtual Job Fair In Person Job Fair In-Person Networking Professional Event Virtual Networking Event Community Event Glassdoor Governmentjobs.com Professional Association Search Engine (Google, Bing, online search, etc.) Hospital Website: SCVMC, O'Connor Hospital, St. Louise Regional Hospital Website Handshake Student Career Center County Text Message County Career Newsletter Other (Specify in the next question)

11

If you selected "Other" in the question above, please let us know which career fair you attended. Required Question