Service Delivery Center - Application System Administrator - Mana...
North Carolina Staffing - Raleigh, North Carolina, United States, 27601
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Overview
Locations: San Antonio, Alpharetta, Jacksonville, Dallas, Charlotte, Raleigh. At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Position: We are seeking a highly motivated Power BI Application Administrator to join the RTX Enterprise Services Data team. Working very closely with peer platform administrators, developers, Product/Project Managers and Customers, you will play an active role in administering the existing analytics platforms. You will join a team of platform adminstrators who are specialized in one tool, but cross-train on other tools. While you will focus on Power BI, administration knowledge of these other platforms is beneficial QlikSense, Tableau, SAP Business Objects. This role requires a willingness to dive into complex problems to help the team find elegant solutions. How you communicate and approach problems is important to us. We are looking for team players, who are willing to bring people across the disciplines together. This position will provide the unique opportunity to operate in a start-up-like environment within a Fortune 50 company. Our digital focus is geared towards releasing the insights inherent in Raytheon Technologies best-in-class products and services. Together we Power BI to achieve new levels of productivity by changing the way we work and identifying new sources of growth for our customers. Responsibilities include, but are not limited to, the following: Install and configure Power BI. Monitor the Power BI platform, including integration with RTX observability and alerting solutions, and recommend platform improvements. Troubleshoot and resolve Power BI platform issues. Configure data source connections and manage asset libraries. Identify and raise system capacity related issues (storage, licenses, performance threshold). Define best practices for Power BI deployment. Integrate Power BI with other ES Data platforms and Business Unit installations of Power BI. Participate in overall data platform architecture and strategy. Research and recommend alternative actions for problem resolution based on best practices and application functionality with minimal direction. Knowledge and skills: 3+ years working in customer success or in a customer-facing engineering capacity is required. Large scale implementation experience with complex solutions environment. Experience in customer-facing positions, preferably industry experience in technology based solutions. Experience being able to navigate, escalate and lead efforts on complex customer/partner requests or projects. Experience with Linux command line. An aptitude for both analyzing technical concepts and translating them into business terms, as well as for mapping business requirements into technical features. Knowledge of the software development process and of software design methodologies helpful. 5+ years experience in a cloud ops / kubernetes application deployment and management role, working with an enterprise software or data product. Experience with Attribute-based Access Control (ABAC), Virtual Director Services (VDS), PING Federate or Azure Active Directory (AAD) helpful. Cloud platform architecture, administration and programming experience desired. Experience with Helm, Argo CD, Docker, and cloud networking. Excellent communication skills: interpersonal, written, and verbal. Experience with Identity Access Management (IAM). Candidates with DoD experience are preferred. Education and work experience: This position requires a minimum A BA/BS Degree (or equivalent) in technology, computing or other related field of study. Experience in lieu of education may be considered if the individual has ten (10) or more years of relevant experience. Hours: Normal work schedule hours may vary, Monday through Friday. May be required to work flexible hours and/or weekends, as needed, to meet deadlines or to fulfill application administration obligations. May participate in an on-call rotation for multiple BI platforms. Ability to travel ****U.S. citizenship is required** Tech stack: What we offer you: At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $86,600 to $197,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $103,900 to $224,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis.