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Description

DataPerk is a leading IT Managed Service Provider offering a wide range of both standalone and packaged services tailored for businesses in almost every industry. Our mission is to deliver secure, scalable technology solutions efficiently and timely, guided by our core values of excellence, integrity, partnership, and innovation. We are seeking a motivated and skilled Systems Administrator Tier 2 to join our growing team and contribute to our vision. If you are a night owl, then this job is for you! The work hours for this new role are from 10:00 PM - 7:00 AM. Apply today and start your career at DataPerk !

Essential Duties and Responsibilities:

Basic Networking:

Understand physical network infrastructure and perform cable troubleshooting.

Identify and explain differences between various types of switches (managed, non-managed, layer 2/3, etc.).

Demonstrate knowledge of DHCP and DNS, including their roles in network troubleshooting.

Configure DHCP and DNS on Windows Server, Fortigate, Cisco, and Meraki.

Navigate Fortinet OS, perform firmware upgrades, and troubleshoot SSL-VPN and client configurations.

Navigate Meraki controller, troubleshoot SSL-VPN, and manage client configurations.

Navigate Unifi controller for wireless setup and troubleshooting.

Test and troubleshoot network faults.

Create and review work instructions.

Cabling:

Identify various cabling types (Fiber, Cat5-Cat7).

Recognize basic tools and hardware for cabling (plates, biscuits, fish poles, etc.).

Terminate Copper Cabling (Jack and RJ45).

Server Administration:

Navigate Windows Server OS and demonstrate knowledge of server roles.

Troubleshoot Windows Server domains.

Understand server backups (Altaro), both local and remote.

Manage file sharing, drive mapping, and server/client relationships.

Configure and deploy UPS (PowerChute).

Configure and deploy NAS (PowerChute).

Security:

Install and troubleshoot ESET, Cisco Umbrella, and Sentinel One.

Review spam emails and perform PC virus cleanup.

Service Management:

Navigate Ninja One platform, install agents, and review managed devices.

Provide Microsoft service support and engage their support structure.

Coordinate with first- and third-party software vendors as needed.

Complete managed service sheets and reviews.

Perform on-call duties as required.

Tier 2 Technician Server Responsibilities:

Install, configure, and troubleshoot Windows virtual server environments and Hyper-V Hosts.

Manage Azure servers and services.

Configure, maintain, and troubleshoot Windows domain environments.

Utilize PowerShell and scripting for automation.

Proficiently handle storage technologies (RAID configurations, SAN, NAS).

Implement backup solutions and disaster recovery procedures.

Add/Remove roles from Windows Server and manage enterprise software installations.

Assist with complex server environments and projects.

Intermediate Server Engineering capabilities.

We encourage all qualified candidates to apply and look forward to welcoming a new member to our team! We have an excellent benefits package that includes BCBS Health, Dental and Vision Plans. We provide company sponsored Short Term Disability, Long Term Disability and a Life Insurnace Plan. We also have a Simple IRA plan with a percentage of company matching. Our paid PTO and Holidays are a welcome reprieve for all of our employees.

Requirements

Education:

• Bachelors degree in a relevant field or equivalent experience.

Certifications:

• Must possess two or more of the following:
  • Microsoft 365 Certified: Fund amentals (MS-900)
  • Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)
  • Microsoft Certified: Azure Fundamentals (AZ-900)
  • CompTIA A+ / Network+ / Security+
  • Cisco Certified Support Technician (Cybersecurity and/or Networking)
  • Fortinet NSE 1-3
• Plus two or more from the following:
  • Microsoft Certified: Azure Administrator Associate
  • Microsoft Certified: Azure Security Engineer Associate
  • Microsoft Certified: Windows Server Administration Fundamentals
  • CompTIA Server+
  • CompTIA Security+
  • Certified Ethical Hacker
  • VMware Certified Professional (VCP)
  • Red Hat Certified Engineer (RHCE)
  • Cisco Certified Network Associate (CCNA)
  • Associate in computer science or comparable experience