Intuit
Business Credit Card Servicing Manager
Intuit - San Diego, California, United States, 92189
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Overview
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Business Credit Card Servicing Manager
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Business Credit Card Servicing Manager
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The QuickBooks Capital Servicing and Collections team is seeking a strategic and experienced Servicing leader to oversee the operations of our Business loan and Credit Card Servicing functions, with potential scope across Consumer Servicing. This leader will bring structure, process rigor, and cross-functional alignment to a rapidly expanding portfolio spanning multiple products and servicing platforms. Overview
The QuickBooks Capital Servicing and Collections team is seeking a strategic and experienced Servicing leader to oversee the operations of our Business loan and Credit Card Servicing functions, with potential scope across Consumer Servicing. This leader will bring structure, process rigor, and cross-functional alignment to a rapidly expanding portfolio spanning multiple products and servicing platforms.
What you'll bring
10+ years of experience in servicing or operations, ideally within fintech, credit cards, lending, or financial services Proven track record of managing teams through growth and transformation Strong process design and systems thinking capability, with comfort navigating multiple servicing tools and platforms Skilled at influencing cross-functional partners and driving alignment in complex environments Executive communication skills and a data-driven approach to decision-making
Preferred
Experience in credit card servicing, preferably small business or commercial-focused Familiarity with Salesforce and card servicing systems Exposure to compliance, vendor oversight, or QA functions a plus
How you will lead
Lead and scale servicing operations across Commercial Loans and Business Credit Cards, ensuring efficient, compliant, and customer-centric servicing experiences Manage a growing team including 3-5 direct reports and embedded support from other verticals including platform, collections and vendor management Partner cross-functionally with Product, Compliance, Analytics, Operations and other teams to ensure operational readiness and servicing excellence across all product lifecycles Define and monitor key performance indicators; provide regular reporting and insights to senior leadership Own the design and execution of servicing processes that meet both regulatory standards and business goals Drive continuous improvement efforts, identifying opportunities to streamline workflows, increase automation, and enhance customer satisfaction Lead onboarding and integration efforts for new products, ensuring seamless servicing readiness and agent enablement Represent Servicing in cross-company strategic initiatives and platform migrations
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Bay Area California $178,000.00 - 241,000.00Southern California $154,500.00 - 208,500.00This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Industries Software Development Referrals increase your chances of interviewing at Intuit by 2x Sign in to set job alerts for “Service Manager” roles.
National City, CA $68,640.00-$90,000.00 1 month ago Direct to Consumer, Customer Service Manager
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Service Manager – Building Maintenance Operations
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Business Credit Card Servicing Manager
role at
Intuit 1 day ago Be among the first 25 applicants Join to apply for the
Business Credit Card Servicing Manager
role at
Intuit Get AI-powered advice on this job and more exclusive features. Overview
The QuickBooks Capital Servicing and Collections team is seeking a strategic and experienced Servicing leader to oversee the operations of our Business loan and Credit Card Servicing functions, with potential scope across Consumer Servicing. This leader will bring structure, process rigor, and cross-functional alignment to a rapidly expanding portfolio spanning multiple products and servicing platforms. Overview
The QuickBooks Capital Servicing and Collections team is seeking a strategic and experienced Servicing leader to oversee the operations of our Business loan and Credit Card Servicing functions, with potential scope across Consumer Servicing. This leader will bring structure, process rigor, and cross-functional alignment to a rapidly expanding portfolio spanning multiple products and servicing platforms.
What you'll bring
10+ years of experience in servicing or operations, ideally within fintech, credit cards, lending, or financial services Proven track record of managing teams through growth and transformation Strong process design and systems thinking capability, with comfort navigating multiple servicing tools and platforms Skilled at influencing cross-functional partners and driving alignment in complex environments Executive communication skills and a data-driven approach to decision-making
Preferred
Experience in credit card servicing, preferably small business or commercial-focused Familiarity with Salesforce and card servicing systems Exposure to compliance, vendor oversight, or QA functions a plus
How you will lead
Lead and scale servicing operations across Commercial Loans and Business Credit Cards, ensuring efficient, compliant, and customer-centric servicing experiences Manage a growing team including 3-5 direct reports and embedded support from other verticals including platform, collections and vendor management Partner cross-functionally with Product, Compliance, Analytics, Operations and other teams to ensure operational readiness and servicing excellence across all product lifecycles Define and monitor key performance indicators; provide regular reporting and insights to senior leadership Own the design and execution of servicing processes that meet both regulatory standards and business goals Drive continuous improvement efforts, identifying opportunities to streamline workflows, increase automation, and enhance customer satisfaction Lead onboarding and integration efforts for new products, ensuring seamless servicing readiness and agent enablement Represent Servicing in cross-company strategic initiatives and platform migrations
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Bay Area California $178,000.00 - 241,000.00Southern California $154,500.00 - 208,500.00This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Industries Software Development Referrals increase your chances of interviewing at Intuit by 2x Sign in to set job alerts for “Service Manager” roles.
National City, CA $68,640.00-$90,000.00 1 month ago Direct to Consumer, Customer Service Manager
El Cajon, CA $68,640.00-$90,000.00 1 month ago WOW Festival Production and Operations Manager
Service Manager – Building Maintenance Operations
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr