Customer Engineer
Acceler8 Talent - Mountain View
Work at Acceler8 Talent
Overview
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Overview
1 day ago Be among the first 25 applicants
This range is provided by Acceler8 Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$200,000.00/yr - $250,000.00/yr
Direct message the job poster from Acceler8 Talent
Recruiter at Acceler8 Talent | Placing Top Hardware Engineers into Leading Semiconductor Startups
Acceler8 Talent is partnering with a Bay Area-based startup that’s building the critical infrastructure to revolutionize the performance and scalability of next-gen distributed computing systems. Backed by top-tier investors and led by industry veterans, this team is already behind some of the most impactful advancements in today's AI and data center networking.
They’re looking for a Principal Customer Engineer to join their world-class technical team. This is a hands-on, customer-facing role where you’ll serve as the technical bridge between engineering and real-world deployment.
In this role, you’ll:
- Represent and evangelize cutting-edge networking products to enterprise and hyperscale customers
- Own all aspects of customer engagement (demos, proofs of concept, deployment architecture, hardware/software integration, performance tuning, post-deployment support, etc.)
- Collaborate closely with internal ASIC, system, and software engineering teams to deliver scalable, production-ready solutions
- Develop tools, documentation, and presentations that help customers deeply understand and adopt the technology
- Troubleshoot complex distributed system environments onsite and remotely
This may be a good fit if you have:
- 5+ years in customer-facing engineering roles, including pre-sales, post-sales, and field deployment
- 3+ years in ASIC, software, or system-level development
- Deep familiarity with Data Center, HPC, and AI/ML networking and architectures
- Knowledge of RDMA, NICs, switches, and kernel/user space networking stacks
- Proficiency in C/C++ and Python
- Ability to operate confidently across ASIC, system, and application layers
- Strong communication and documentation skills; comfortable presenting to both engineering and executive audiences
- Familiarity with AI/ML frameworks (e.g., PyTorch, TensorFlow) and communication libraries (NCCL, RCCL) is a plus
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Industries
Computer Hardware Manufacturing and Semiconductor Manufacturing
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