Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider-we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community.The Central Processor is responsible for the coordination of all clinical laboratory pre-analytical services. This includes knowledge and competency in the following operation processes: Test requests (i.e., requirements for filling out test request forms, authorization to accept verbal orders, etc.), Specimen collection, Specimen Transport, Specimen Receipt/Processing and Reference Laboratory Testing. The knowledge of the aforementioned items and thoughtful anticipation of the lab's needs regarding test requirements allows the Central Processor to better serve not only the patient but their co-workers as well. To help with team accountability the central processor is a communication link with all laboratory employees, hospital personnel, and other customers/clients.Required Behaviors:As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.Required Qualifications:High school diploma or equivalentPreferred Qualifications:Phlebotomy certification or adequate years of experience in phlebotomy/Order/EntryKnowledge of computer keyboardingCertification and training for transport with appropriate safety and packaging procedures suitable to specimen type and distance transportedA knowledge of infectious material management"Training/Certification" must be completed within six (6) months of hiring if not already certifiedUS International Air Transport Association (IATA) requires recertification training every two (2) yearsWorking knowledge of laboratory and specimen processingGood problem-solving skills.Articulate; good communication skillsDuties and Responsibilities:Collects and processes specimens in a manner that optimizes final test results. This includes:Patient preparationVerification of patient identificationApplication of patient identification systemInstructions for blood and non-blood collections, including drug screen collectionsCompetent skills in the collection of venous and capillary punctures on hospital patients, outpatients, and nursing home patientsSpecial handling requestsTimed specimen collectionsThe central processor is expected to order, receive, and distribute laboratory specimens to the various laboratory departments and reference laboratoriesDuties include ordering, canceling, and un-cancelling of patient ordersProvides communication link from the hospital personnel and technologists, section supervisors and/or laboratory directorMaintains certification and skills for direct patient care. This also includes annual CEUs, safety and laboratory competency requirements. Responsible for entering and monitoring all send-out specimens into Cerner in a timely and accurate manner Responsible for submitting billing non-interfaced testing. Billing includes having the proper CPT codes as well as current pricing.Responsible for maintaining laboratory error log in coordination with the Central CoordinatorSecurity access to LIS to complete required duties onlyKnowledge and competency in requirements for a test request. These include:Instructions for completion of test request forms.Instructions for clinical information.Instructions for specimen source.Instructions for diagnosis.Understands the Medicare medical necessity procedure for collection of specimens and handling of Advanced Beneficiary Notice (ABN)Authorized to accept and document verbal phone ordersKnowledge of laboratory testing and computer skillsUnderstands guidelines for emergency testing: Priority for patient specimen handlingKnowledge of computer downtime proceduresCompetent with specimen identification standards according to CLSI/CMS/CAPCompetent with protocol for minimization of large draw volumesKnowledge of the proper preservation, transport media, proper packaging, shipping, and handling, and the importance of prompt delivery of laboratory specimensHas knowledge of storage requirements for specimen integrityIs fully competent with specimen receipt and processing. This includes:Specimen accompanied by requestReceipt date/time documentedSpecimen conditionUnacceptable specimen rejection and notificationSuboptimal material handlingUnacceptable specimen dispositionCerner accessioning system, continued specimen identification, security, and integritya. Patient Identification (two patient identifiers)Has authority to access hospital information system to view confidential medical records in accordance with the HIPAA regulationsOrders, distributes, and stocks laboratory suppliesEach employee is responsible for implementing SJRMC's Service Standards into their daily work. Safety, Courtesy, Effectiveness, and StewardshipOTHER DUTIES/RESPONSIBILITIESMake sure that scheduling needs are communicated to the section supervisor or laboratory director and work with other processors for coverageParticipate in laboratory meetingsDemonstrates teamwork by example in day-to-day coordination of duties with other staff, by accepting equitable amount of callback, weekend, and holiday work assignments. Scheduling conflicts are virtually always resolved through cooperative discussions with fellow staff members.Successful performance will be monitored by specimens per year lost for testing due to unsatisfactory identification, improper collection, storage, or techniqueEmployees are held accountable for all duties of this jobOther duties as assignedPhysical Demands and Environmental Work Conditions:Physical working environment may include, but not limited to, any of the following hazards: chemical, electrical, mechanical, biohazard waste, explosive, radiation, etc.Environmental conditions may include, but not limited to, variations in temperature, noise, odors, etc.While performing the duties of this job, the employee is required to constantly stand and walkThe employee frequently is required to stoop, crouch and twistThe employee is occasionally required to kneel, squat, and sitFunctional physical demands include manual dexterity, fine motor skills and reachingThe following senses will be needed for essential duties of the job: speech, vision, hearing, smell, and touch.
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Laboratory Processor