SCIENTIFIC GAMES
Retail Solutions Specialist
SCIENTIFIC GAMES - Columbia, South Carolina, us, 29228
Work at SCIENTIFIC GAMES
Overview
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Overview
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Retail Solutions Specialist
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SCIENTIFIC GAMES 1 month ago Be among the first 25 applicants Join to apply for the
Retail Solutions Specialist
role at
SCIENTIFIC GAMES Scientific Games
Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward. Scientific Games
Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.
Position Summary
The position as a Retail Solutions Specialist will travel to retail locations to support the training and maintenance initiative of our product line. This person will serve as the liaison between the Retail Solutions department and the internal customer base. This role will train store personnel and lottery reps after SCiQ store installation, conduct and review site surveys, maintain the retail equipment, documentation and system staging to ensure a smooth installation process.
The individual in this role will be required to assist the department with a variety of activities across the areas of research, analytics, and operations.
Principal Functions & Responsibilities
Work in a retail store environment, such as gas stations, c-stores, grocery stores, liquor stores, drug stores, mass merchandise, and dollar stores Responsible for organizing and training store managers and clerks on lottery equipment Act as a liaison between Retail Solutions, lottery, retail and internal customers Assist with SCiQ project rollout preparation (i.e., conduct store pre-sites, pre-site documentation, system staging) Complete online surveys with photos and details gathered from store visits Conduct and review pre-implementation documentation to ensure accuracy during installs Conduct full-scope innovation/systems demonstrations Conduct Train-the-Trainer and product information presentations with internal and external customers Monitor and evaluate training program’s effectiveness and provide recommendations for modifications Maintain consistent working knowledge of all SG systems functionalities and enhancements while also being responsible for presenting any potential system opportunities with recommended solutions Serve as high-tier support to field questions and investigate concerns raised by lottery and retail partners Work with internal teams to ensure the product technology functions as designed Work with other departments in support of site sales and support goals Ability to adapt to a fast-paced environment Ability to be accountable and responsible to use, maintain, and secure all assigned tools, test equipment, terminals, subassemblies, parts and supplies Ability to communicate problems with management Ability to identify, troubleshoot, and repair any lottery equipment problems in accordance with the Field Service Protocol Other functions and responsibilities as assigned.
Qualifications
Skills, Training, Experience Required:
1-3 years of experience in retail and/or sales
1-3 years of lottery experience
Demonstrated ability to multi-task while ensuring accuracy and considering the end-user
Ability to translate information and present that information to others
Knowledge of Microsoft Word, Excel, Outlook and web browsers
A can-do attitude combined with strong curiosity and a passion for learning
Good communication skills, bilingual a plus
Strong organizational skills
Additional Requirements
Must have a valid driver’s license in good standing.
Ability to travel whether by air, vehicle, or other forms of transportation.
Must be able to sit, stand, sit more than 80% of the time.
Ability to travel to customer locations 80% of the time.
Ability to lift 30 lbs
Ability to compile and analyze statistical information
Ability to quickly learn and understand new technologies
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. If your position requires you to work in the field, production, and/or warehouse, it is mandatory that you use the approved Personal Protective Equipment.
Work Conditions
Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster. Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Sales and Business Development Industries Gambling Facilities and Casinos, IT Services and IT Consulting, and Printing Services Referrals increase your chances of interviewing at SCIENTIFIC GAMES by 2x Get notified about new Solutions Specialist jobs in
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Retail Solutions Specialist
role at
SCIENTIFIC GAMES 1 month ago Be among the first 25 applicants Join to apply for the
Retail Solutions Specialist
role at
SCIENTIFIC GAMES Scientific Games
Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward. Scientific Games
Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.
Position Summary
The position as a Retail Solutions Specialist will travel to retail locations to support the training and maintenance initiative of our product line. This person will serve as the liaison between the Retail Solutions department and the internal customer base. This role will train store personnel and lottery reps after SCiQ store installation, conduct and review site surveys, maintain the retail equipment, documentation and system staging to ensure a smooth installation process.
The individual in this role will be required to assist the department with a variety of activities across the areas of research, analytics, and operations.
Principal Functions & Responsibilities
Work in a retail store environment, such as gas stations, c-stores, grocery stores, liquor stores, drug stores, mass merchandise, and dollar stores Responsible for organizing and training store managers and clerks on lottery equipment Act as a liaison between Retail Solutions, lottery, retail and internal customers Assist with SCiQ project rollout preparation (i.e., conduct store pre-sites, pre-site documentation, system staging) Complete online surveys with photos and details gathered from store visits Conduct and review pre-implementation documentation to ensure accuracy during installs Conduct full-scope innovation/systems demonstrations Conduct Train-the-Trainer and product information presentations with internal and external customers Monitor and evaluate training program’s effectiveness and provide recommendations for modifications Maintain consistent working knowledge of all SG systems functionalities and enhancements while also being responsible for presenting any potential system opportunities with recommended solutions Serve as high-tier support to field questions and investigate concerns raised by lottery and retail partners Work with internal teams to ensure the product technology functions as designed Work with other departments in support of site sales and support goals Ability to adapt to a fast-paced environment Ability to be accountable and responsible to use, maintain, and secure all assigned tools, test equipment, terminals, subassemblies, parts and supplies Ability to communicate problems with management Ability to identify, troubleshoot, and repair any lottery equipment problems in accordance with the Field Service Protocol Other functions and responsibilities as assigned.
Qualifications
Skills, Training, Experience Required:
1-3 years of experience in retail and/or sales
1-3 years of lottery experience
Demonstrated ability to multi-task while ensuring accuracy and considering the end-user
Ability to translate information and present that information to others
Knowledge of Microsoft Word, Excel, Outlook and web browsers
A can-do attitude combined with strong curiosity and a passion for learning
Good communication skills, bilingual a plus
Strong organizational skills
Additional Requirements
Must have a valid driver’s license in good standing.
Ability to travel whether by air, vehicle, or other forms of transportation.
Must be able to sit, stand, sit more than 80% of the time.
Ability to travel to customer locations 80% of the time.
Ability to lift 30 lbs
Ability to compile and analyze statistical information
Ability to quickly learn and understand new technologies
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. If your position requires you to work in the field, production, and/or warehouse, it is mandatory that you use the approved Personal Protective Equipment.
Work Conditions
Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster. Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Sales and Business Development Industries Gambling Facilities and Casinos, IT Services and IT Consulting, and Printing Services Referrals increase your chances of interviewing at SCIENTIFIC GAMES by 2x Get notified about new Solutions Specialist jobs in
Columbia, SC . Columbia, SC $82,500.00-$157,500.00 2 weeks ago System Engineer III, Team Lead - IAM Engineering/Information Solutions (Remote)
South Carolina, United States $114,632.00-$161,159.00 6 months ago Sales Specialist - Business Applications
South Carolina, United States $87,000.00-$205,600.00 2 days ago South Carolina, United States 1 month ago South Carolina, United States 1 month ago South Carolina, United States $291,510.00-$481,100.00 2 weeks ago System Engineer III, Endpoint Delivery & Security - Information Solutions (Remote)
System Engineer III - Identity and Access Management/Information Solutions - Security (Remote)
South Carolina, United States 2 months ago Regional Manager Southeast Region – Water Management Solutions
South Carolina, United States 2 weeks ago South Carolina, United States 2 weeks ago Culinary Sales Specialist- (Columbia, SC)
Sr Collaboration Technology Sales Specialist
South Carolina, United States 2 weeks ago South Carolina, United States 1 month ago South Carolina, United States 2 weeks ago Product Development Principal Engineer - Digital Solutions
Clinical Sales Specialist, Structural Heart, TAVI (Columbia, SC)
Columbia, SC $66,700.00-$133,300.00 1 week ago Culinary Sales Specialist- (Columbia, SC)
Pharmaceutical Sales Specialist - R&I Primary Care (Columbia, SC-South)
South Carolina, United States $100,000.00-$190,000.00 2 weeks ago Quality Improvement Specialist (Entry Level)
Public Power Utility Sales Specialist - Grid Automation
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr