Intercity Transit
Network Systems Analyst
Intercity Transit - Olympia, Washington, United States, 98502
Work at Intercity Transit
Overview
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Overview
If you have:
Strong technical expertise in network infrastructure, server administration, and cybersecurity best practices.
Proven ability to troubleshoot, analyze, and resolve network and server-related issues efficiently.
Passion for continuous learning, emerging technologies, and proactive network monitoring and maintenance.
Commitment to providing responsive and high-quality technical support, ensuring system uptime and reliability.
The ability to effectively plan, organize, prioritize, work independently, and meet deadlines; strong attention to detail and excellent follow-through
Then this position is for you! We are seeking a growth-oriented and innovative Network Systems Analyst to join our Information Systems Division. This full-time position plays a crucial role in designing, planning, implementing, supporting, and troubleshooting network infrastructure across our organization. It is an exciting time to join IT! Build a career you enjoy, in an agency that is a nationally recognized large urban transit system with diverse services and strong community support. Intercity Transit provides fixed route transit, ADA paratransit and vanpool services in Washington states capitol city of Olympia in addition to the neighboring communities of Lacey, Tumwater, and Yelm. This is an exciting time with great opportunities, and we invite you to join us in our mission to provide and promote transportation choices that support an accessible, sustainable, livable, healthy and prosperous community. As a Network Systems Analyst ,
you will : Responsible for installing, configuring, upgrading, troubleshooting, and maintaining agency network infrastructure, including Cisco switches, routers, firewalls, and other necessary networking components. Manage and maintain server infrastructure, including virtualization, cloud-hosted services, and on-premises hardware to ensure high availability, performance, and security. Manage and support Microsoft 365 and Azure environments, including user access, security policies, cloud-based infrastructure, and application integrations to ensure seamless functionality, compliance, and performance. Deploy, maintain, and troubleshoot transit-specific technologies onboard vehicles, such as real-time tracking systems, onboard Wi-Fi, and vehicle communication systems. Develop and implement security measures to safeguard network and server infrastructure from unauthorized or accidental modification, destruction, or disclosure. Maintain anti-virus, anti-spam, and backup systems. Assist with ensuring all technology systems adhere to industry standards in system patching, iOS upgrades, and firmware updates. Install, troubleshoot, repair, and maintain telecommunications equipment and services, performing routine administrator functions, initiating requests for new telecom services, and leading special projects. Coordinate vendor, contractor, and staff efforts to maximize equipment efficiency and minimize system downtime. Provide technical guidance and training to users of varying expertise on hardware, software, and network security best practices. Perform other duties related to IT infrastructure, security, and systems management as required. Deliver exceptional customer service and effective technology problem resolution to stakeholders, clients, and vendors. Are you the one we are
looking for? Associates Degree. Four (4) years of progressively responsible network administration experience. Experience with operation and troubleshooting of medium/large scale networks and IT infrastructure environments is preferred OR an equivalent combination of education and experience may be considered. Washington Driver's License or the ability to respond in a timely manner to issues arising throughout the Intercity Transit service area on a 24-7 basis. One or more of the following is preferred:
CISCO CCNA Certification; Microsoft Certification; VMware Certification; Other industry recognized certifications.
Must submit to criminal background check the results of which must meet hiring criteria for the role. Knowledge of: Networking protocols and infrastructure, including TCP/IP, VLAN, HSRP, LACP, SNMP, DHCP, and other key technologies. Transit-specific technologies, such as onboard vehicle networks, real-time tracking, automated fare collection, and wireless communications systems. Network performance optimization, reliability principles, and troubleshooting methodologies to ensure stable and efficient operations. Cisco IOS and firewall administration, including advanced configuration, deployment, and security best practices. Routing protocols and network architecture, with a focus on scalability, security, and efficiency. General IT systems and server administration, including virtualization, cloud environments (Microsoft 365, Azure), and system patching strategies. Telecommunications and telephony solutions, including VoIP systems, call routing, and unified communications platforms. Cybersecurity principles and access management, ensuring data integrity, protection, and compliance across enterprise systems. Skill in: Operating, configuring, and troubleshooting network infrastructure to ensure stability, security, and performance. Administering Microsoft technologies, including Azure, Microsoft 365, and related enterprise solutions (certifications preferred). Diagnosing and resolving technical issues by defining problems, collecting data, analyzing information, and recommending effective solutions. Installing, maintaining, and upgrading hardware, software, and peripheral equipment to support operational needs. Administering and optimizing database servers, ensuring data integrity and system efficiency. Utilizing computers and industry-standard software applications for network management, system monitoring, and reporting. Troubleshooting and resolving hardware, software, network, and peripheral issues with a strategic and customer-focused approach. Providing exceptional customer service, supporting technical needs across multiple teams and stakeholders. Strong written and oral communication skills, including preparing reports and documentation. Demonstrating effective interpersonal skills in collaborating with coworkers, supervisors, vendors, and the public to facilitate clear communication and teamwork. Whats in it for you? Receive a competitive salary of
$90,833.60
-$122,595.20 yearly
in addition to annual general wage/cost of living adjustments typically received in January and step increases in July (if not at top of salary range). Currently this position is working hybrid remote with an occasional need for additional onsite work; an ability to work from home (i.e., reliable Wi-Fi, confidential space) is essential. Comprehensive medical, dental, and vision coverage for employees and eligible dependents. PERS Retirement Plans (through Washington State Public Employees Retirement System) along with voluntary deferred compensation plans (401k and 457) with employer match up to 6.2%. 12 to 25 vacation days per year depending upon date of eligibility and length of service. 12 days of sick leave per year depending upon date of eligibility. Up to 48 hours of floating holiday time. Company issued cell phone. Ready to jump on board? We would love for you to apply! Please submit a completed application online atwww.intercitytransit.com/employment.You must include a letter of interest and resume that covers your last ten years of professional experience and describes how you meet the qualifications of the position. Be advised, we will not consider incomplete applications. Intercity Transits preferred method of communication is via email, so an accurate and active email address is essential. This position will remain open until filled. You are encouraged to submit your completed application by
5:00pm on Sunday, June 8, 2025, to be considered for the first application review. Intercity Transit is an equal employment opportunity employer and strives to provide a culturally diverse workforce. We also take pride in being a drug free workplace. Note that Intercity Transit is subject to requirements of the Federal Drug-Free Workplace Act and CFR Part 40 & Part 655, which prohibit the use of marijuana at any time while employed by Intercity Transit. #J-18808-Ljbffr
Proven ability to troubleshoot, analyze, and resolve network and server-related issues efficiently.
Passion for continuous learning, emerging technologies, and proactive network monitoring and maintenance.
Commitment to providing responsive and high-quality technical support, ensuring system uptime and reliability.
The ability to effectively plan, organize, prioritize, work independently, and meet deadlines; strong attention to detail and excellent follow-through
Then this position is for you! We are seeking a growth-oriented and innovative Network Systems Analyst to join our Information Systems Division. This full-time position plays a crucial role in designing, planning, implementing, supporting, and troubleshooting network infrastructure across our organization. It is an exciting time to join IT! Build a career you enjoy, in an agency that is a nationally recognized large urban transit system with diverse services and strong community support. Intercity Transit provides fixed route transit, ADA paratransit and vanpool services in Washington states capitol city of Olympia in addition to the neighboring communities of Lacey, Tumwater, and Yelm. This is an exciting time with great opportunities, and we invite you to join us in our mission to provide and promote transportation choices that support an accessible, sustainable, livable, healthy and prosperous community. As a Network Systems Analyst ,
you will : Responsible for installing, configuring, upgrading, troubleshooting, and maintaining agency network infrastructure, including Cisco switches, routers, firewalls, and other necessary networking components. Manage and maintain server infrastructure, including virtualization, cloud-hosted services, and on-premises hardware to ensure high availability, performance, and security. Manage and support Microsoft 365 and Azure environments, including user access, security policies, cloud-based infrastructure, and application integrations to ensure seamless functionality, compliance, and performance. Deploy, maintain, and troubleshoot transit-specific technologies onboard vehicles, such as real-time tracking systems, onboard Wi-Fi, and vehicle communication systems. Develop and implement security measures to safeguard network and server infrastructure from unauthorized or accidental modification, destruction, or disclosure. Maintain anti-virus, anti-spam, and backup systems. Assist with ensuring all technology systems adhere to industry standards in system patching, iOS upgrades, and firmware updates. Install, troubleshoot, repair, and maintain telecommunications equipment and services, performing routine administrator functions, initiating requests for new telecom services, and leading special projects. Coordinate vendor, contractor, and staff efforts to maximize equipment efficiency and minimize system downtime. Provide technical guidance and training to users of varying expertise on hardware, software, and network security best practices. Perform other duties related to IT infrastructure, security, and systems management as required. Deliver exceptional customer service and effective technology problem resolution to stakeholders, clients, and vendors. Are you the one we are
looking for? Associates Degree. Four (4) years of progressively responsible network administration experience. Experience with operation and troubleshooting of medium/large scale networks and IT infrastructure environments is preferred OR an equivalent combination of education and experience may be considered. Washington Driver's License or the ability to respond in a timely manner to issues arising throughout the Intercity Transit service area on a 24-7 basis. One or more of the following is preferred:
CISCO CCNA Certification; Microsoft Certification; VMware Certification; Other industry recognized certifications.
Must submit to criminal background check the results of which must meet hiring criteria for the role. Knowledge of: Networking protocols and infrastructure, including TCP/IP, VLAN, HSRP, LACP, SNMP, DHCP, and other key technologies. Transit-specific technologies, such as onboard vehicle networks, real-time tracking, automated fare collection, and wireless communications systems. Network performance optimization, reliability principles, and troubleshooting methodologies to ensure stable and efficient operations. Cisco IOS and firewall administration, including advanced configuration, deployment, and security best practices. Routing protocols and network architecture, with a focus on scalability, security, and efficiency. General IT systems and server administration, including virtualization, cloud environments (Microsoft 365, Azure), and system patching strategies. Telecommunications and telephony solutions, including VoIP systems, call routing, and unified communications platforms. Cybersecurity principles and access management, ensuring data integrity, protection, and compliance across enterprise systems. Skill in: Operating, configuring, and troubleshooting network infrastructure to ensure stability, security, and performance. Administering Microsoft technologies, including Azure, Microsoft 365, and related enterprise solutions (certifications preferred). Diagnosing and resolving technical issues by defining problems, collecting data, analyzing information, and recommending effective solutions. Installing, maintaining, and upgrading hardware, software, and peripheral equipment to support operational needs. Administering and optimizing database servers, ensuring data integrity and system efficiency. Utilizing computers and industry-standard software applications for network management, system monitoring, and reporting. Troubleshooting and resolving hardware, software, network, and peripheral issues with a strategic and customer-focused approach. Providing exceptional customer service, supporting technical needs across multiple teams and stakeholders. Strong written and oral communication skills, including preparing reports and documentation. Demonstrating effective interpersonal skills in collaborating with coworkers, supervisors, vendors, and the public to facilitate clear communication and teamwork. Whats in it for you? Receive a competitive salary of
$90,833.60
-$122,595.20 yearly
in addition to annual general wage/cost of living adjustments typically received in January and step increases in July (if not at top of salary range). Currently this position is working hybrid remote with an occasional need for additional onsite work; an ability to work from home (i.e., reliable Wi-Fi, confidential space) is essential. Comprehensive medical, dental, and vision coverage for employees and eligible dependents. PERS Retirement Plans (through Washington State Public Employees Retirement System) along with voluntary deferred compensation plans (401k and 457) with employer match up to 6.2%. 12 to 25 vacation days per year depending upon date of eligibility and length of service. 12 days of sick leave per year depending upon date of eligibility. Up to 48 hours of floating holiday time. Company issued cell phone. Ready to jump on board? We would love for you to apply! Please submit a completed application online atwww.intercitytransit.com/employment.You must include a letter of interest and resume that covers your last ten years of professional experience and describes how you meet the qualifications of the position. Be advised, we will not consider incomplete applications. Intercity Transits preferred method of communication is via email, so an accurate and active email address is essential. This position will remain open until filled. You are encouraged to submit your completed application by
5:00pm on Sunday, June 8, 2025, to be considered for the first application review. Intercity Transit is an equal employment opportunity employer and strives to provide a culturally diverse workforce. We also take pride in being a drug free workplace. Note that Intercity Transit is subject to requirements of the Federal Drug-Free Workplace Act and CFR Part 40 & Part 655, which prohibit the use of marijuana at any time while employed by Intercity Transit. #J-18808-Ljbffr