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Telecommunications Analyst Advisor Transform technology into opportunity as a Telecommunications Analyst Advisor with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Telecommunications Analyst Advisor you will help ensure today is safe and tomorrow is smarter. Our work depends on Telecommunications Analyst Advisor joining our team. HOW A TELECOMMUNICATIONS ANALYST ADVISOR WILL MAKE AN IMPACT ● Serve as Tier 1 and Tier 2 support for configuration, troubleshooting, installation, or removals of Voice and Video endpoints. ● Serve as Tier 1 and Tier 2 support for configuration, troubleshooting of user profiles within the Skype for Business application and Active Directory ● Responsible for creation, modification, and remove of Voicemail user profiles on the Voice Infrastructure. ● Responsible for configuration of the Voice and Video Conferencing Systems ● Responsible for responding to security incident reports ● Works with customer ticket in the SupportIT ticketing system. WHAT YOU’LL NEED TO SUCCEED: ● Education: Technical Training, Certification(s) or Degree ● Required Experience: 5+ years of related experience ● Required Technical Skills: Voice and Video endpoints ● Security Clearance Level: TS/SCI w/Poly ● Required Skills and Abilities: communication and problem solving ● Preferred Skills: Skype for Business application ● Location: On Site ● US Citizenship Required ● Certification Required: Comp TIA Security+ - CompTIA GDIT IS YOUR PLACE: ● 401K with company match ● Comprehensive health and wellness packages ● Internal mobility team dedicated to helping you own your career ● Professional growth opportunities including paid education and certifications ● Cutting-edge technology you can learn from #J-18808-Ljbffr