Pine Mountain Ski & Golf Resort
Hotel Night Auditor
Pine Mountain Ski & Golf Resort - Iron Mountain
Work at Pine Mountain Ski & Golf Resort
Overview
- View job
Overview
Description
Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!
Responsibilities
•Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
•Make sure every hotel guest has a pleasant stay
•Complete additional bookkeeping, administrative, and accounting procedures as requested
•Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
•Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Qualifications
•Great communications. and excellent customer service skills are required
•Diploma or equivalent from high school is required; some college is desired
•Proficiency with computers is required; experience with reservation and accounting software is desired
•Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
•Flexible overnight hours are required
Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!
Responsibilities
•Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
•Make sure every hotel guest has a pleasant stay
•Complete additional bookkeeping, administrative, and accounting procedures as requested
•Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
•Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Qualifications
•Great communications. and excellent customer service skills are required
•Diploma or equivalent from high school is required; some college is desired
•Proficiency with computers is required; experience with reservation and accounting software is desired
•Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
•Flexible overnight hours are required