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Community & Content Coordinator

Location: Metro Detroit (Hybrid Field-Based)

Employment Type: Full-Time

Compensation: $45,000$50,000/year + PTO + Health, Vision & Dental

About Us

Aarons Estate Sales is a fast-growing, high-performance company transforming the estate sale and auction industry. Based in Metro Detroit and known nationwide, we operate with purpose, energy, and pride in every sale we run whether its a local home, a luxury estate, or a high-value auction through our sister company, Block Auction House.

Were expanding our visibility and looking for someone who can help tell our story, elevate our brand, and bring our community closer than ever.

The Opportunity

Were looking for a Community & Content Coordinator to support and grow our brand presence both online and in person.

Youll help manage social content, engage with VIPs and loyal customers, assist with branded events, and represent the energy and values of our company across platforms and in the field. This role is perfect for someone whos creative, detail-oriented, and passionate about building authentic connections.

Key Responsibilities

Social Media and Content

• Assist with weekly content calendars across Instagram, TikTok, Facebook, and LinkedIn
• Capture engaging content at estate sales, auctions, and events
• Publish regular posts, stories, and short-form videos including promotions, testimonials, and educational content
• Track basic performance metrics such as reach, engagement, and follower growth

Client Testimonials and Storytelling

• Interview recent clients and customers for video and written testimonials
• Maintain an organized testimonial library
• Share one impactful story with the internal team each week

Community Event Planning

• Support planning and execution of community events such as realtor mixers, estate sale previews, appreciation nights, and workshops
• Coordinate invites, logistics, and vendor communication
• Assist with event hosting and on-site content capture
• Follow up with guests for continued engagement and reviews

On-Site Engagement and Customer Experience

• Attend estate sales regularly to greet customers and gather feedback
• Represent the brand with professionalism and enthusiasm
• Respond to customer questions and concerns calmly and clearly
• Log feedback and help identify common issues or opportunities

VIP and Early Access Program

• Maintain and update a VIP customer list in the CRM
• Send early previews, invitations, and thank-you messages
• Track interactions and loyalty trends among high-value clients

Internal Collaboration

• Work closely with Sales, Marketing, and Events teams to align messaging
• Provide weekly reports on social performance, testimonials, and community engagement
• Share observations and insights from the community with the broader team

Metrics for Success

• Number of posts, stories, and reels published weekly
• Growth in engagement and social followers
• Testimonials collected and shared
• Event execution and guest turnout
• Positive reviews and feedback submitted
• Customer concerns resolved effectively
• Leads or referrals generated from community activity

What We're Looking For

• 25 years of experience in social media, community coordination, events, or customer service
• Strong skills in short-form video creation (especially Reels and TikTok)
• Familiarity with Canva, Meta Business Suite, Later, or similar tools
• Comfortable on camera and in interactive roles with clients and customers
• Great communicator who handles feedback and concerns with professionalism
• Organized, proactive, and positive attitude
• Bonus: Experience working with VIP programs, event planning, or brand ambassador initiatives

Compensation and Benefits

• Salary Range: $45,000$50,000 per year, based on experience
• Paid Time Off: PTO and paid holidays
• Health Benefits: Health, vision, and dental insurance
• Work Environment: Dynamic, creative team culture with exposure to luxury estates, rare finds, and high-end events

How to Apply

Apply now, send your resume to:

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