Information Technology (IT) Program Manager
Navigator International, LLC - Selma
Work at Navigator International, LLC
Overview
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Overview
Requirements:
- 12 year minimum managing IT operations for the DoD.
- Written and verbal communication skills, to include presentation development to Senior Ranking Government officials.
- Minimum of 7 years of experience with management of Government contracts
- Master's Degree in Computer Science or similar Information Technology Field.
- Project Management Professional (PMP)
Responsibilities:
1. Contract Execution & Oversight
- Ensure the successful execution of all contractual requirements in alignment with AVCOE's mission and objectives.
- Serve as the primary point of contact between the contracting organization and Government leadership.
- Maintain full situational awareness of all task areas and service lines under the contract.
- Recruit, assign, and retain fully qualified personnel across diverse IT functions, including:
- Customer service
- Classroom support
- Logistics
- Video conferencing
- Cybersecurity
- Systems and database administration
- Cloud administration
- PowerApps development
- COOP planning
- Project management
- Ensure all staff possess the required certifications, clearances, and training.
- Oversee the integration of services across multiple technical domains to ensure unified support and operational efficiency.
- Coordinate daily operations, troubleshoot cross-functional issues, and ensure optimal resource allocation.
- Monitor performance metrics, service level agreements (SLAs), and deliverables to ensure quality and timeliness.
- Conduct regular performance reviews and implement continuous improvement strategies.
- Identify and mitigate operational and technical risks.
- Ensure compliance with Army, DoD, cybersecurity, and regulatory standards.
- Support all required audits, inspections, and reporting processes.
- Maintain consistent, transparent communication with AVCOE leadership and other key stakeholders.
- Provide weekly, monthly, or ad hoc program status reports, highlighting achievements, issues, and corrective actions.
- Lead IT-related projects, ensuring proper planning, execution, and integration with ongoing operations.
- Support change management initiatives, including system upgrades, migrations, and process improvements.
- Develop, maintain, and test COOP plans in coordination with Government stakeholders to ensure mission resilience during disruptions.