Rinnai America Corporation
Regional Plumbing Manager - New England
Rinnai America Corporation - Boston, Massachusetts, us, 02298
Work at Rinnai America Corporation
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Overview
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Regional Plumbing Manager - New England
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Rinnai America Corporation
4 days ago Be among the first 25 applicants
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Creating A Healthier Way of Living
Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water. We are the only tankless water heating manufacturer in the US. We have a strong commitment to our employees and a culture of accountability, along with a practice of giving back to our communities.
Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work:
https://www.rinnai.us/about/why-rinnai .
What does a Regional Service Manager do at Rinnai? This position develops and manages Rinnai’s field service network in the assigned region and provides technical support to resolve escalated product issues. It includes product training throughout the region and support for major product installations, ensuring proper sizing and installation.
Territory & Travel
Manage a territory including New Haven, Hartford, Providence, Boston, and surrounding areas.
Must be able to travel up to 75% within the territory.
Perks & Benefits
Health benefits starting on day one, 401k match, company vehicle, Paid Volunteer Community Service Day, and more.
Responsibilities What you will do:
Establish and manage an authorized service network for in-home/onsite service of Rinnai products.
Negotiate labor rates for service agreements and monitor service quality, developing improvement programs as needed.
Provide technical training to sales reps, customers, installers, and service agents.
Support resolving escalated product issues and assist with major commercial installations.
Support regional managers and technical specialists across North America.
Liaise with engineering for performance or quality issues.
Address code compliance and represent Rinnai in site visits and investigations.
Maintain company tools and ensure compliance with laws and policies.
Minimum Requirements
Bachelor’s degree or equivalent experience in electrical, electronics, plumbing, hydronics, or boiler systems; engineering degree preferred.
Plumbing/HVAC/Electrical or Gas License required.
At least 5 years troubleshooting residential and commercial gas water heaters and boiler systems.
Experience in training/teaching.
Territory management experience preferred.
Commercial boiler systems experience a plus.
Skills & Abilities
Excellent communication skills, both written and verbal.
Self-starter, capable of working independently and in teams.
Multitasking ability, technical and analytical skills.
Proficiency in Word, Excel, PowerPoint, and web tools.
Physical ability to lift up to 75 lbs, travel extensively, and operate tools safely.
Professional demeanor, integrity, customer service orientation, and team spirit.
Physical & Environmental Conditions
Ability to work in various physical environments, including heights, confined spaces, and outdoor conditions.
Sedentary to light/medium physical activity, including lifting up to 75 lbs.
Benefits
Medical, dental, vision, prescriptions, FSA options, PTO, holidays, 401(k) match, insurance, disability, professional development, tuition reimbursement, incentive plans, referral bonuses, community service days, and employee discounts.
Additional Information
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Wholesale Building Materials, Construction, Manufacturing
Referrals increase your chances of interviewing at Rinnai America Corporation by 2x. Sign in to set job alerts for “Plumbing Supervisor” roles.
#J-18808-Ljbffr
Regional Plumbing Manager - New England
role at
Rinnai America Corporation
4 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Creating A Healthier Way of Living
Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water. We are the only tankless water heating manufacturer in the US. We have a strong commitment to our employees and a culture of accountability, along with a practice of giving back to our communities.
Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work:
https://www.rinnai.us/about/why-rinnai .
What does a Regional Service Manager do at Rinnai? This position develops and manages Rinnai’s field service network in the assigned region and provides technical support to resolve escalated product issues. It includes product training throughout the region and support for major product installations, ensuring proper sizing and installation.
Territory & Travel
Manage a territory including New Haven, Hartford, Providence, Boston, and surrounding areas.
Must be able to travel up to 75% within the territory.
Perks & Benefits
Health benefits starting on day one, 401k match, company vehicle, Paid Volunteer Community Service Day, and more.
Responsibilities What you will do:
Establish and manage an authorized service network for in-home/onsite service of Rinnai products.
Negotiate labor rates for service agreements and monitor service quality, developing improvement programs as needed.
Provide technical training to sales reps, customers, installers, and service agents.
Support resolving escalated product issues and assist with major commercial installations.
Support regional managers and technical specialists across North America.
Liaise with engineering for performance or quality issues.
Address code compliance and represent Rinnai in site visits and investigations.
Maintain company tools and ensure compliance with laws and policies.
Minimum Requirements
Bachelor’s degree or equivalent experience in electrical, electronics, plumbing, hydronics, or boiler systems; engineering degree preferred.
Plumbing/HVAC/Electrical or Gas License required.
At least 5 years troubleshooting residential and commercial gas water heaters and boiler systems.
Experience in training/teaching.
Territory management experience preferred.
Commercial boiler systems experience a plus.
Skills & Abilities
Excellent communication skills, both written and verbal.
Self-starter, capable of working independently and in teams.
Multitasking ability, technical and analytical skills.
Proficiency in Word, Excel, PowerPoint, and web tools.
Physical ability to lift up to 75 lbs, travel extensively, and operate tools safely.
Professional demeanor, integrity, customer service orientation, and team spirit.
Physical & Environmental Conditions
Ability to work in various physical environments, including heights, confined spaces, and outdoor conditions.
Sedentary to light/medium physical activity, including lifting up to 75 lbs.
Benefits
Medical, dental, vision, prescriptions, FSA options, PTO, holidays, 401(k) match, insurance, disability, professional development, tuition reimbursement, incentive plans, referral bonuses, community service days, and employee discounts.
Additional Information
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Wholesale Building Materials, Construction, Manufacturing
Referrals increase your chances of interviewing at Rinnai America Corporation by 2x. Sign in to set job alerts for “Plumbing Supervisor” roles.
#J-18808-Ljbffr