Visa Inc.
Product Manager - Post Purchase
Visa Inc. - Foster City, California, United States, 94420
Work at Visa Inc.
Overview
- View job
Overview
We are looking for a creative and entrepreneurial
Product Management - Post Purchase Analyst
to develop products and services that drive innovation and growth for our Post Purchase products within Visa Acceptance Solutions. As a Product Management - Post Purchase Analyst, you will define solutions with executable business requirements and user stories, working with cross-functional stakeholders including Visa technology teams, regional solutions teams, customer service, relationship management, and sales teams to leverage our strengths and introduce innovative post-purchase product solutions in a timely manner. You will, Own the features for payments dispute management product. This includes conceptualizing how the features or experiences should be built in line with the dispute’s strategy, researching feasibility (e.g., legal/risk concerns), assessing pilot and scaling implications, product dependencies, and determining core technical and design requirements. Understand customer pain points and build delightful solutions. Interact directly with client-facing teams and external customers to evangelize innovative solutions. Assist with GTM strategy in partnership with Sales, Marketing, and other business teams by managing the pilot pipeline and planning for product launches. Drive product execution for dispute modules from discovery, requirements, implementation, to adoption. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Basic Qualifications - 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g., Masters, MBA, JD, MD, or PhD) Preferred Qualifications - 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g., Masters, MBA, JD, MD) - Lead the product delivery for Visa post-dispute products serving enterprise/SMB merchants and partners. - Partner with technical leadership and product development teams to deliver new features to market. - Prioritize, plan, and oversee new product initiatives supporting business strategy and growth. - Experience with Payment Processing solutions within Enterprise/SMB segments. - Exceptional communication skills, adept at bridging gaps between business functions. - Represent the product team in client engagements and industry events, evangelizing the value of post-purchase disputes. - Understanding of the payments ecosystem, especially disputes/chargebacks products, is a plus. - Experience in marketing and commercializing products at scale. - Ability to translate product strategy into executable plans within the ecommerce landscape. - Strong passion for shipping customer-centric products. - Ability to build relationships with internal and external leadership through domain expertise. Additional Information Work Hours:
Varies upon department needs. Travel Requirements:
Travel 5-10% of the time. Physical/Mental Requirements:
Office setting; sitting, standing, communicating, operating office equipment. Visa is an EEO Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. Visa also considers applicants with criminal histories in accordance with EEOC guidelines and local laws. U.S. Applicants Only:
The estimated salary range is $138,500 to $200,700 annually, potentially including sales incentives, bonuses, and equity. Visa offers a comprehensive benefits package including Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness programs.
#J-18808-Ljbffr
Product Management - Post Purchase Analyst
to develop products and services that drive innovation and growth for our Post Purchase products within Visa Acceptance Solutions. As a Product Management - Post Purchase Analyst, you will define solutions with executable business requirements and user stories, working with cross-functional stakeholders including Visa technology teams, regional solutions teams, customer service, relationship management, and sales teams to leverage our strengths and introduce innovative post-purchase product solutions in a timely manner. You will, Own the features for payments dispute management product. This includes conceptualizing how the features or experiences should be built in line with the dispute’s strategy, researching feasibility (e.g., legal/risk concerns), assessing pilot and scaling implications, product dependencies, and determining core technical and design requirements. Understand customer pain points and build delightful solutions. Interact directly with client-facing teams and external customers to evangelize innovative solutions. Assist with GTM strategy in partnership with Sales, Marketing, and other business teams by managing the pilot pipeline and planning for product launches. Drive product execution for dispute modules from discovery, requirements, implementation, to adoption. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Basic Qualifications - 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g., Masters, MBA, JD, MD, or PhD) Preferred Qualifications - 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g., Masters, MBA, JD, MD) - Lead the product delivery for Visa post-dispute products serving enterprise/SMB merchants and partners. - Partner with technical leadership and product development teams to deliver new features to market. - Prioritize, plan, and oversee new product initiatives supporting business strategy and growth. - Experience with Payment Processing solutions within Enterprise/SMB segments. - Exceptional communication skills, adept at bridging gaps between business functions. - Represent the product team in client engagements and industry events, evangelizing the value of post-purchase disputes. - Understanding of the payments ecosystem, especially disputes/chargebacks products, is a plus. - Experience in marketing and commercializing products at scale. - Ability to translate product strategy into executable plans within the ecommerce landscape. - Strong passion for shipping customer-centric products. - Ability to build relationships with internal and external leadership through domain expertise. Additional Information Work Hours:
Varies upon department needs. Travel Requirements:
Travel 5-10% of the time. Physical/Mental Requirements:
Office setting; sitting, standing, communicating, operating office equipment. Visa is an EEO Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. Visa also considers applicants with criminal histories in accordance with EEOC guidelines and local laws. U.S. Applicants Only:
The estimated salary range is $138,500 to $200,700 annually, potentially including sales incentives, bonuses, and equity. Visa offers a comprehensive benefits package including Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness programs.
#J-18808-Ljbffr