Client Services Associate
Brewer Morris - Westport, Connecticut, us, 06889
Work at Brewer Morris
Overview
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Overview
$90,000.00/yr - $110,000.00/yr Additional compensation types
Annual Bonus Role Duties & Responsibilities: Case management of inbound buyback/restructure opportunities through liaising with policy holders with empathy, professionalism, and effective creative solutions; Performing qualitative due diligence on current opportunities by assessing potential risk factors on individual cases, and becoming familiar with the applicable laws and regulations on a state by state basis; Generation of quotes for policy holders by gaining an understanding of the key financial drivers and dynamics of each case; Management of leads using internal Customer Relationship Management (“CRM”) system; and predicting, avoiding and/or resolving challenges as they arise with initiative and persistence; Creation and maintenance of client/customer reporting on a weekly, monthly, quarterly basis; Maintenance of internal process and procedure documents; Analysis and reporting of customer feedback/surveys; and Identification of new opportunities to continually grow the business. Job Qualifications and Requirements: 2-4 years’ experience in customer service or client facing role; Strong customer-centric mindset and ability to build and maintain strong, collaborative, and effective relationships internally and externally; Project management experience, demonstrating the ability to problem solve and identify creative solutions; Ability to thrive in a fast-paced environment; Exceptional organizational skills with a high consideration to detail and accuracy; Comfort with Microsoft Office suite (MS Excel, MS Word, MS PowerPoint); Financial services/ insurance experience a plus; and Experience with CRM systems a plus. A background check and pre-employment screening is required and must be successfully completed prior to employment. Seniority level
Seniority level Associate Employment type
Employment type Full-time Job function
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