The Famous 4th Street Cookie Company
Famous 4th St Cookies in East Falls is hiring a customer service person/cookie decorator.
This position is two days per week plus Saturday
This position is two days per week plus Saturday
- Customer Service : Greet customers warmly and in a friendly manner, answer their questions about the menu, and provide recommendations. Handle special requests and address any concerns or complaints.
- Order Taking and Processing : Accurately take and process customer orders, both in person and over the phone. Ensure that orders are correctly prepared and packaged.
- Cash Handling : Operate the cash register, handle cash and credit card transactions, give change, and maintain accurate records of sales.
- Inventory Management : Monitor stock levels of cookies and other products. Inform the manager when supplies are low and help with restocking as needed.
- Cleaning and Maintenance : Keep the counter area clean and organized. This includes wiping down surfaces, cleaning spills, and maintaining a tidy workspace.
- Product Display : Ensure that cookies and other items are attractively displayed. Refill displays and arrange products to appeal to customers.
- Adherence to Health and Safety Standards : Follow health and safety guidelines to ensure that food is prepared and handled properly. Maintain personal hygiene and adhere to cleanliness standards.
- Assist Cookie Preparation : Ice baked cookies, Ice cookie cakes, etc.
- Promotions and Marketing : Inform customers about special offers, promotions, and new products. Help with in-store marketing efforts, such as setting up displays or sampling.
- Communication with Team : Work effectively with other staff members, including communicating any issues or needs to the manager.
Requirements
- Upbeat attitude
- Retail experience preferred
- Can lift up to 30 Lbs
- Ability to multitask and produce in a fast-paced environment.
- Must be team oriented.
- Prior knowledge of FIFO product rotation systems strongly preferred.
- Strong attention to detail required.
Company Information:
- Competitive wages (hourly based on experience) plus tips
- Family atmosphere with friendly and dedicated co-workers
- Advancement opportunities and growth potential
- Certifications and Trainings paid
- Commuter Benefits
- Dining Discounts
- Free Cookies