Store Manager

Management of new Cookie Creamery in University City representing 3 iconic Philadelphia Brands

Employment Opportunity:  Full time 

Location:  40004 Spruce St

Duties:  Responsible for day-to-day operations of the shop including but not limited to:

• Providing guidance and accountability to the management and ownership team.
• Hiring, Training, Coaching, Retaining, Terminating
• Payroll and time clock management and keeping stores sales, profits, and labor in line with company standards
• Making sure that the store is clean, open on time, and ready to provide above average service.
• Compliance with health and food safety standards.
• Staff scheduling through time clock application
• Managing inventory and ordering of supplies. Levels should be maintained and not exceeded.
• High level of ability to multitask in a fast-paced service environment.  Focus must be on team's product knowledge and being able to efficiently discuss offerings with guests. 
• Familiarity with all equipment, processes, and products at location.
• Ensuring that equipment is functioning properly.
• Attending weekly store meetings. 
• Working alongside the retail team to establish rapport and understanding of the operation.
• Possible advancement and growth opportunities in expansion plan.
• Free product sampling on shift.
• Identify opportunities for sales growth and community collaboration and partnership.

Job Requirements

• Bachelor’s degree preferred.
• Prior retail store management required (2+ years of experience in a food retail management or employment preferred).
• Sales Proficiency
• Customer Service proficiency.
• Food Management and Safety knowledge.
• Basic understanding of computer and app-based programs (Excel, Outlook, Various supplier and Equipment monitoring apps, Delivery apps and POS systems)
• Problem Solving with staff, customers, and facility
• Compensation commiserates with retail management experience.

Compensation Details

Compensation: Salary/Hourly (Based on Experience)

Benefits & Perks: Dining Discounts, Free Cookies!

Required Skills

Management

Managing Labor

Retail Operations

Food Cost Management

Customer Service

More detail about Famous Cookie Creamery part of The Famous 4th Street Cookie Company, please visit