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General Manager - Sustainable Dry Cleaning & Laundry

ZipRecruiter, Portland, Oregon, United States, 97204

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Job DescriptionJob Description

Job Title:

General Manager - Eco-Friendly Dry Cleaning & Laundry Business

Location:

Boise-Eliot Neighborhood, Portland, OR

Compensation:

Starting at $21/hour plus tips

Performance bonuses

Future growth opportunities and laundry perks

About Us:

We’re launching Portland’s most modern, sustainable dry cleaning and wash & fold business powered by cutting-edge Presso technology. Our mission? Deliver impeccable garment care with zero toxic chemicals, less water and energy, and full transparency. This is a rare opportunity to join a new local business from the ground up and help shape a brand that redefines what sustainable dry cleaning means.

The Role:

We are looking for a passionate, hands-on General Manager to lead our daily operations and bring our ethos to life. You’ll be our in-store leader as well as our main collaborator, making sure every customer experience is five-star, every garment is perfect, and every team member is set up for success.

What You’ll Do:

Be the face of the business and the primary point of contact for customers

Manage daily store operations, from intake to processing to pickup

Operate the Presso cleaning machine and manage its care and maintenance

Oversee and train staff on tagging, sorting, quality control, and order tracking

Ensure all orders are completed accurately and on time

Manage scheduling and daily labor tracking, when and as applicable

Monitor customer satisfaction and resolve any service issues promptly

Handle tips reporting, manage tip pool distribution, and oversee POS systems

Who You Are:

2+ years experience at a dry cleaner, laundromat, or similar client-facing service role

Strong attention to detail with a love for clean spaces and organized systems

Comfortable using modern software systems and tech tools, incl. troubleshooting

Reliable, positive, and excited to be part of building something new

Able to lift up to 30 lbs and be on your feet for most of the shift

Comfortable working autonomously and driving your own success

Problem solver - able to come up with unique ideas to solve day to day issues with the best interest of the business in mind

Bonus Points If You:

Have prior management experience

Understand garment types and fabric care best practices

Someone who’s excited to have an evolving role that grows with the business

Schedule:

Full-time ( 40-45 hours/week)

Some weekends and evenings may be required as we grow

To Apply:

Submit your resume and a quick note about why you’re excited about eco-friendly garment care and why you want to help us build Portland’s most innovative laundry experience.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 – 45 per week

Benefits:

Employee discount

Opportunities for advancement

Paid training

Professional development assistance

Company DescriptionCC Clean is Portland’s most modern and sustainable dry cleaning and wash & fold service—powered by cutting-edge Presso technology and rooted in neighborhood values. Located in the heart of the Boise-Eliot community, we’re redefining garment care with zero toxic chemicals, dramatically less water and energy, and a radically better customer experience. As a locally owned, family-driven business, we believe in doing things the right way: investing in our team, treating clothes (and people) with care, and building a brand our city can be proud of.Company DescriptionCC Clean is Portland’s most modern and sustainable dry cleaning and wash & fold service—powered by cutting-edge Presso technology and rooted in neighborhood values. Located in the heart of the Boise-Eliot community, we’re redefining garment care with zero toxic chemicals, dramatically less water and energy, and a radically better customer experience. As a locally owned, family-driven business, we believe in doing things the right way: investing in our team, treating clothes (and people) with care, and building a brand our city can be proud of.