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Lani Rooftop Lounge

General Manager

Lani Rooftop Lounge, Powell, Ohio, United States, 43065

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Benefits:

Bonus based on performance

Competitive salary

Employee discounts

Health insurance

Paid time off

About Lani Rooftop Lounge

The Lani Rooftop Lounge, an inspired name with meanings tied to sky or heaven, is an elevated indoor and outdoor experience on the roof of COhatch Powell.

Lani Rooftop Lounge, tailored hospitality, ushers guests into an escape that is vibrant with natural beauty and laughter among friends as they enjoy harmonious flavors and fresh cocktails from a comfortable, breezy rooftop.

Location: Lani Rooftop Lounge / Powell, OH

Reports To: Director of Restaurant Operations

Position Summary

The General Manager will lead Lani Rooftop Lounge with integrity, style, and a relentless commitment to customer satisfaction. You’ll orchestrate daily operations, champion our guest experience, and inspire a team that thrives on connection and creativity.

Key Responsibilities

Customer Experience Leadership

Sets the tone for 5-star service across all touchpoints—greeting, seating, ordering, ambiance.

Handle guest feedback gracefully, turning challenges into loyalty-building moments.

Train and motivate staff to deliver intuitive, personalized service every shift.

Ensure the environment reflects Lani’s seasonal branding and aesthetic detail.

Team Management and Culture

Recruit, onboard, and develop high-performing service and bar staff

Cultivate a collaborative, guest-first culture with clear communication and accountability

Conduct regular performance reviews and lead team-building initiatives

Operational Excellence

Oversee daily front-of-house operations and coordinate with kitchen/bar leadership

Manage budgets, labor forecasting, inventory, and vendor relationships

Ensure compliance with health, safety, and liquor regulations

Troubleshoot operational issues with agility and professionalism

Brand Representation and Event Execution

Partner with marketing and ownership to execute events and seasonal activations

Ensure visual and experiential consistency with Lani’s brand story

Advocate for innovation and elevate service in alignment with guest expectations

Qualifications

3–5+ years of management experience in upscale hospitality or high-concept venues

Proven track record in leading teams with a focus on guest satisfaction

Strong communication and interpersonal skills with emotional intelligence

Proficiency in POS systems, scheduling software, and hospitality management tools

Flexibility for evenings, weekends, and seasonal programming

Ability to stand on your feet for extended periods of time

Ability to lift 50 pounds

Added Skills

Experience with branding, marketing, or event curation

Passion for visual aesthetics and immersive guest experiences

Appreciation for cocktail culture and themed programming

Benefits

Full Time

Competitive Salary

Bonus Structure

Paid Time Off

Paid Holidays: Thanksgiving and Christmas Day

Medical, Dental, & Vision Life Insurance

Dining Allowance

Disclaimer: This job description does not imply that these are the only duties to be performed by the employee(s) occupying this position. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Lani Rooftop Lounge is an equal opportunity employer